Telephone Systems General Description

Telephones and Peripherals
Peripherals
Strata CTX General Description 11/02 35
The CTX Attendant Console also enables an attendant to manage console settings, maintain a user
directory, and view call statistics. The Console provides a Name/Number search that works with
automatic or manual call handling. Other features include Queuing, DSS, dial pad DTMF
signaling, Emergency Call ID, keyboard or mouse operation, and headset or handset operation
with volume control.
Peripherals
The Strata CTX supports several types of stations and customer-supplied peripheral devices, such
as door phones for visitor screening, a music source interface for MOH and ACD queues, a
speaker for amplified ringer, Toshiba Voice Processing systems for voice mail/auto attendant
applications, and more.
Toshiba Telecommunication Systems Division (TSD) does not provide ISDN or IP station
equipment, such as ISDN IP telephones, fax machines, and computer interface devices for high
speed internet access or video conferencing. Toshiba does provide the interface circuit boards that
support all of the above ISDN station equipment.
MCK Office Extender and PBXgateway
The MCK Office Extender enables groups of remote workers to have cost-effective, digital line
extensions off the main location’s Strata CTX system and voice mail system, without the cost or
administrative difficulty of installing a separate system. The Extender offers the following:
• Supports up to one, eight or 12 or 24 users per stackable unit.
• Fully-featured Toshiba digital telephones with Strata CTX system features and ACD.
• Choice of network protocol support and compression rates minimizes communications cost.
• Corporate or remote management tools provide flexible administration.
• Dual Wide Area Network (WAN) interfaces allow multiple network options like T1, Frame,
Digital Data Systems (DDS), Integrated Services Digital Network (ISDN), Digital Subscriber
Line (DSL), cable, etc.
Door Phone (MDFB)
Door phones can be assigned to ring telephones when the button on the door
phone is pressed. The Door Phone location displays on the called telephone’s
LCD. When the telephone answers, a two-way talk path exists between the
telephone and door phone.
Door phones can also be used as sound monitors. Station users can call the
door phone (it will not ring) and listen to sounds from the surrounding area.
Door phones also can operate as a “hot line.” For example, a door phone can
be used for calls between an office and a warehouse. Door Phones are often
used with a door lock to screen building visitors. The door lock can be opened
for a predetermined amount of time by pressing a button on a telephone.
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