Telephone Systems General Description

Features
Call Park
Strata CTX General Description 11/02 43
Call Park
Call Park gives any station, regardless of type, a method for holding calls. By parking a call, you
are free to make other calls and retrieve the call at a later time or use the paging system to
announce a call to be picked up by someone else on the system. Any call can be parked. Parking a
call to your phone is known as Local Park, parking a call on someone else’s phone is known as
Remote Park, and if a general orbit is used, it called Auto Park.
Call Park Orbits
The Call Park feature enables a station user to place a call temporarily in an orbit so that the call
can be retrieved by any user, either from the same station or from a different station. Personal Park
Orbits are available to any type of telephone, including standard telephones. If a call is parked, but
not retrieved within a preprogrammed time period, it will recall the parking telephone. The Park
recall time is set individually for each station.
Refer to Table 7 on page 13 for the number of General Park and Personal Park Orbits, depending
on the system processor.
Park and Page
This feature enables station users to park a call (in a General or Personal Park Orbit), enter a Page
Zone or Group access code, and then announce the orbit number of the waiting call to the Paged
party. A pre-programmed One Touch button can be assigned to telephones to automatically
connect to a predesignated External Paging circuit, a Telephone Paging group or both.
Call Pickup
Call Pickup enables station users to pick up all types of ringing or held calls including internal,
[PDN] or [PhDN] calls ringing or on hold at other stations. Station users can also pick up CO/DID/
Tie line calls ringing or on hold at other stations, CO lines ringing during Night Mode to External
Page or night bell, tandem CO line connections and Door Phone calls. Call pickup can be
performed through programmable buttons (Directed Pickup, Group Pickup), or with an access
code.
Call Waiting
When a station is busy with a call and another call is directed to that station’s busy /LQH or [DN]
button, two short beeps are issued to alert the telephone user of the pending call. To answer the
Call Waiting, the user must transfer or disconnect the existing call.
Call Waiting works for calls originating from within or outside the system. The length of the Call
Waiting beeps is different for internal and external Call Waiting. The different beeps distinguish
which type of call is waiting.
Caller ID DNIS or ANI information appears on LCD telephones for 10 seconds. If Caller ID
information is not available, the device name, such as the CO line or DNIS name or number is
shown.
Digital telephones can be adjusted to receive or not receive Call Waiting tone over the handset or
headset receiver, as well as the speaker. Standard telephones will receive Call Waiting tone twice
from the handset receiver. Call Waiting tones can also be turned off on each station by a System
Administrator.