Digital Business Telephone Systems User Guide

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Contents
Speed Dial Programming Section.........................................................................................................68
System Speed Dial Numbers..........................................................................................................68
Station Speed Dial Numbers...........................................................................................................69
ACD Administration.............................................................................................................................70
ACD Programs ............................................................................................................................... 70
ACD Agent Programs.....................................................................................................................72
Program Administration Section...........................................................................................................73
View All Programs (Download, Edit, Upload) ..............................................................................74
Security Maintenance Section..............................................................................................................77
Program Security (Default Levels).................................................................................................78
Directory Number Administration........................................................................................................ 85
DNIS Administration ............................................................................................................................89
DNIS/DID/ANI Line Assignments ................................................................................................ 89
DNIS Number/Name/Ringing/VM-ID Assignments .....................................................................90
DNIS Network Table Assignments................................................................................................ 91
DNIS Tenant Lock Assignments....................................................................................................92
Distributed Hunt Group Administration ...............................................................................................92
Call Forward Assignments.................................................................................................................... 93
E911/CAMA Trunk Programs (R4 Only)............................................................................................. 94
ISDN Programs (R4 Only)....................................................................................................................97
Backup/Restore Data.............................................................................................................................98
View/Print Data..................................................................................................................................... 98
Chapter 7 – Backup Menu (DKBackup)
Check Processor Type......................................................................................................................... 100
Backup Data........................................................................................................................................100
Restore Data........................................................................................................................................ 102
Upgrade............................................................................................................................................... 107
Upgrading a Customer’s Processor .............................................................................................. 107
Strata DK Processor PCB Upgrade .............................................................................................. 107
View/Print Data................................................................................................................................... 115
Chapter 8 – Options Menu
System Installation..............................................................................................................................117
Company General Information.....................................................................................................117
Screen Type/Color Installation..................................................................................................... 118
Printer Type Selection ..................................................................................................................119
System Miscellaneous Variables..................................................................................................120
User Password Level Setup..........................................................................................................121
Communications Setup.................................................................................................................124
System Utilities................................................................................................................................... 125
ReIndex Files................................................................................................................................125
Appendix A – Connecting to Strata DK
Hardware Requirements...................................................................................................................... 127
System Connection Configurations..................................................................................................... 127
PIOU/PIOUS/RSSU/RSIU Setup ....................................................................................................... 128
Calling Strata DK Using the Dialer ....................................................................................................129