LIQUID CRYSTAL DISPLAY FEATURES D I G I T A L T E L E P H O N E U S E R STRATK :USlNESS E L E P H O N E OLUTIONS G U I D E :D K D I G I T A L K E Y TELEPHONE SYSTEMS S T R A T A -- ,. . - -. _, _- _ . ,-‘%-...- _.... _-._- . -.---.-. - - .- ..-_._ __ ._.. -_ -.--_ __..-.. _..( .,. -..-. _ _ _ ____. -.- ._.i _ . _ _. ^ ..__ _- --.--.I..---. .__ .,._. _. ._ _ _-__ -. . . . . _ . . . _.._ __.. ._ - -.-. --. _._ _ ._.. ^. -. . ..-.._,__. .- .
LIQUID CRYSTAL DISPLAY FEATURES DIGITAL TELEPHONE USER GUIDE 0 COPYRIGHT 1993 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. All rights reserved. No part of this manual may be reproduced in any form or by any means - graphic, electronic, or mechanical, including recording, taping, photocopying, or the use of information retrieval systems - without express written permission of the publisher of this material. Issue 1, June 1993 .
TRADEMARKS AND SERVICE MARKS The following trademarks and service marks are used in this document: n STRATA? registered trademark of Toshiba America information Systems, Inc. - In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors, and Publishers, or other similar organization, if radio or television broadcasts are used for the Music-onHold feature of this telecommunications system. Toshiba America Information Systems, Inc.
TABLE OF CONTENTS Subject Page IIU I-RODUCTION General Description .............................................................................................................. Purpose.. ............................................................................................................................... Organization.. ........................................................................................................................ How to Use This Guide.. ................................
I?, Subject Setting/Changing Calling Station Messages ................................................................ Storing L C D Name/Number Display.. ................................ ............................................... S p e e d Dial Memo .....................................................-. ...................................................... Timed Reminders Wtih Memo ......................................................... ....... . ......................... Message Sending.. ......
INTRODUCTION --, GENERAL DESCRIPTION The STRATA% DK 2000series Digital Liquid Crystal Display (LCD) telephone provides you with display information and feature prompting to make call handling more efficient. The LCD Feature Prompting with Soft Keys provides a quick and easy way to access frequently-used features. -If this feature is activated at your station, abbreviated feature prompts help guide you through the steps to performing specific tasks.
To assist you in achieving greater performance efficiency, the information in this user guide is divided into distinct areas of content. Instructions for various procedures are referred to as Action Text and appear in the left-hand column of the page. Instructions appear in numerical sequence, enabling you to quickly perform a specific task. More detailed descriptions of these procedures, or explanations of their effects, are located in the right-ha,nd column.
ACTION TEXT SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A PROCEDURE ARE NUMBERED AND ENTERED IN THE LEFT-HAND COI sl IMN. - CHAPTER TITLES 3. XX - The emcmt 01 time IO&M) serzomk) that the telephone will ring b&ore Calf Forward-No Answer or Cat/ Forward-5usyiNo Answer rs zzmk.9. The nq time does not have to be enfeed each tnne Cd’ Forward a set-only when yw wan, ,* chmge the nunbel OI sewathe relep%me mpbefore d f0nvards. To Use Ste.tior.-t*Station h!eeeege wening: - 1 . Liftmeha-csc. 2.
LCD DISPLAY HANDSET RED/GREEN LED INDICATORS LCD CONTROL BUTTONS/SOFT KEYS .
CHAPTER 1 LIQUID CRYSTAL DISPLAY In its idle state, the 32-character Liquid Crystal Display (LCD) feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration.. In addition, a variety of information displays and feature prompting makes your call handling more efficient. Alphanumeric messaging capability is also provided.
MODE DEFINITIONS l-2 MODE 0: Used to exit another mode and return to clock/calendar display. MODE 1: Busy Field display. - MODE 2: Busy station messaging. MODE 4: Called station messaging. MODE 8: Speed dial number check and memo dialing. MODE 71: Soft key ON. MODE 70: Soft key OFF. MODE 94: Remote called station messaging. MODE 95: Remote calling station messaging. -7 -.
SUMMARY OF LCD FUNCTIONS IMPORTANT NOTE! All Liquid Crystar Display (LCD) examples in this user guide are shown with soft keys furned OFF: If your telephone has soft keys turned ON, fhe displays may be different, but they will Sfiil allow you to follow fhe steps in this guide. Generally, the information shown on line 2 will display on line 1. Account Codes: ND.
Automatic Callback (ACB): When you set automatic callback at a busy station, its number is displayed. j,,,,,,] [HO.] I NO. NNN LINE 10 ACB I When you receive an automatic callback, the station number you called is displayed. When you receive an automatic callback for a Central ‘Office (CO) line, the seized line’s number is displayed. Automatic Line Selection: 1. Intercom Line If your station automatically accesses an intercom line when you go off-hook, INT is displayed. 2. CO Line NO.
,. / ‘I Forward: CALL FORWARD TO This LCD display appears when you initiate any type of call forward. I After you set call forward, the station number to which your calls will be forwarded is displayed, along with one ofthe following abbreviations: “CF-AC (Call Forward-All Calls) “CF-BUSY (Call Forward-Busy) “CF-NA” (Call Forward-No Answer) “CF-B/NA (Call Forward-Busy/No Answer) “CF-FIXED” (Call Forward-Fixed) “CF-EXT (Call Forward External) NOTE: CF-EXT has priority over all other Call Forward Displays.
Transferred CO call---CO line is transferred to your station in the ringing state b! #,:-. I) another station. Camped-on CO call-CO line was camped-on to your busy station and rings your station when you hang up. The display changes to indicate calling status. 2. When Call Is Answered [IHSWIALD:PI(IH:XJ 3. Hold I H O L D L I N E 10 You have put a CO line call on hold at your station. - J A N 01 S U N 12:1!I 4.
, r - ?r Phone/Monitor: !‘\- lOOOR NO. NNN D O O R P H O N E 1A I Elapsed Time: When you are called from a door phone, its designating characters are displayed. When you call a door phone, its desjgnating characters are displayed. NOTE: The door phone designators are NA, NB, and/or NC (N = 1 - 4, and indicate which of the 12 possible door phones is caliing or is being called). While you are making an outgoing Central Office (CO) line call, the elapsed time of the call is displayed.
.. . -> ‘, >J MessageWaiting: I NO. NNN INT NNN MW SET I When you set message waiting at another station, the number of that station is displayed. I I SENT NNN J A N 0 1 S U N 12:19 I When you hang up after setting message waiting at another station, a reminder is shown on the top row of your display. NO. NNN CALL 203 201 200I Your display will show the numbers of up to three stations that have left messages for you. Four numbers may be stored in message memory (see Recalling Station). I ND.
C I’ Do Not Disturb (DND)Override The station you have called is in the Do Not Disturb (DND) mode. NO. NNN NNN DND DVRI When you initiate Do Not Disturb override, ihe station number you have overridden is displayed. NO. NNN NNN DND DVR I When another station overrides Do Not Disturb at your station, its number is displayed. (The display remains until the end of override.) 4. Privacy Override NO.
DATE/TIME/DAY To Set the Date: ADJUSTMENT This operation is possible from pot-t 00 only (usually station 200), and allows you to set the date, time, and day. 1. Place handset onhook. 2 . Dial Intercom # 6 5 1. 3 . Dial the date Dial year/month/day in the format YYMMDD. Enter a leading 0 for any singledigit month or day. 4 . Press the Redial button. You will hear a confirmation tone. 5. Press the Spkr button. To Set the Time: 1. Place handset onhook. 2 . Dial Intercom # 6 5 2 . 3.
CALL FORWARD DISPLAY TO SET CALL FORWARD When any type of call forward is initiated, the ‘CALL FORWARD TO” prompt displays on the lower row of the LCD. Call Forward Displays: 1. Call Forward-All Calls [X] When your station has call forward set, the LCD. displays as shown on the left (NNN = the forward-to number). Press Intercom # 6 0 I+ N N N + Spkr (or Gail Frwd AI1 Calls + N N N + Call Frwd All Calls). 2.
3. XX = The amount of time (06-60 seconds) that the telephone will ring before Call Forward-No Answer or Call Forward-Busy/No Answer is invoked. The ring time does not have to be entered each time Call Fonvard is set-on/y when you want to change the number of seconds the telephone rings before it forwards. 4. if call forward is set: W Central Office (CO) lines-that ring at your station only will forward (CO lines that ring into more than one station will not forward).
VOICE MAIL (VM) Assigning a mailbox to store messages: 1. Press the Intercom button. 2. Dial # 6 5 6. LT!TEzl 3. Dial the digits (up to 16) and pauses to be sent. 4. Press the Redial button to store data. Whenever your station is call forwarded to voice mail, certain digits will automatically be sent to the voice mail unit to direct the call to your mailbox. These codes must only be stored one time; they remain in memory until changed.
BUSY FIELD DISPLAY r -r- Display Busy Field Jus: 1. Press the Mode button. MODE NO.? I 2. Dial 1. Your telephone must be idle to use the &lode button when Soft Keys are turned ON. NOTE: The Busy Lamp Field (BLF) mode will stop all other displays from appearing on your telephone LCD. Refer to the figure in Chapter 1 Summary of LCD Functions. 3. Press the Page button to rotate Busy Field groups. To Exit Any Mode: MODE EXIT 1. Press the Mode button. The LCD displays “MODE NO.
4. To cancel the DISA code, complete Steps 1 and 3, skipping Step 2. If the DISA code is canceled, outgoing access of CO lines on DISA calls will not-“-?: _.>’ require a security code. TOLL RESTRICTION OVERR_IDE/TRAVELING CHANGE CLASS CODE From selected stations the Toll Restriction override or Traveling Class codes can be changed, added, or deleted. To Add, Delete, or Change Override/Traveling Class Codes: 1. Press Intercom and dial the three-digit toll restriction override change access code.
VERIFIED ACCOUNT CODE CHANGE -3 Add, Delete, or Change Verified Account Codes: To add, delete, or change a verified account code, these steps must be performed from a station that was selected in system programming. 1. Press Intercom and dial the verified account code change access code. For security reasons, the change access code is not provided in this guide. It is available from your telephone system maintenance provider. NO. NNN VERIFY ACC SET I 2.
CHAPTER 3 I GENERAL DESCRiPTlON The Soft Key feature provides a quick and easy way to access frequently-used features. If the Soft Key feature is activated at your station, abbreviated feature prompts will appear on the LCD above the Mode, Page, and Scroll keys while you are on a call (or you are ringing another station or outside telephone number). You can access the feature represented by the feature prompt just by pressing the Mode, Page, or Scroll key beneath the prompt.
n If you initiated the call, the “TRNS” prompt will appear 30 seconds afterr- ‘I the first digit of the telephone number is dialed-the “ABR” prompt for -~,’ Automatic Busy Redial (ABR) will appear during this first 30 seconds (if it does not appear, then this feature was not assigned in system programming). If the call is an ‘incoming call, the “TRNS” prompt will appear immediately when you answer thecall. 2. Press the CONF Soft Key to initiate the Conference.
6. After three seconds the user’s name (or number) is replaced with the following display and you can voice announce to station 203; I ANNOUNCE. TO 203 T R N S -RING .RTRN I (voice first signalling) or, when in TONE mode the following is displayed: RINGING 203 IIMESG T A L K RTRNl W You could stop the called station voice announce and make station 203 ring by pressing the RING Soft Key. 1 instead of proceeding with the Conference, you could transfer the call by pressing the TRNS Soft Key.
H “LN 3 + 203” indicates that you are in a Conference with CO line 3 and Station 203. n You can exit the Conference and the other parties will remain connected if you press the EXIT Soft Key. W You can add another stationor CO line by pressing the CONF Soft Key.
RLS-Press this Soft Key to disconnect a call and to return to the idle state. RTRN-Press this Soft Key to terminate a feature operation and to return to a previously displayed state. LINE-Press this Soft Key to add aC0 line to an existing call while in the Conference mode. The LCD will prompt you to access a CO line after you press this key. STA.-Press this Soft Key to add a station to an existing call while in the Conference mode. The LCD will prompt you to dial a station number after you press this key.
CHAPTER 4 LCD ALPHANUMERIC MESSAGES, NAMES, MEMOS The LCD on your telephone can be used to send or receive messages to or from other LCD telephone users. The LCD can also display the names/numbers of the person calling your telephone or the name of the person you are calling. Names and memos can also be set to display with speed dial numbers and timed reminders. To Store a Message in Memory: 1. Press the LCD Msg Select (or Intercom # 6 8) button.
To Record a Message: 1. Press the # button to access alpha characters. Refer to Figure 4-l for an explanation of the dialpad buttons. 2. Press * or 1 to move the cursor (-) to the desired position (the left edge of the display for a new message, or two spaces to the right of the preprogrammed message to add information).
PREPROGRAMMING SYSTEM MESSAGES System messages can only be programmed or permanently changed at port 000, station number (usually 200). Five preprogrammed messages are automatically stored in memory when the Alphanumeric Messaging with LCD feature is initialized. 60) 61) 62) 63) 64) OUT TO LUNCH IN A MEETING CALL BACK AT RETURN ON . You can use these messages and add 35 more messages designed specifically for your system, or you can overwrite the initialized messages and program up to 10 of your own.
2. Dial the number of the message you want. 3. Press the LCD Msg Select (or Spkr) button. Personal message (10 - 19) and system message (60 - 99). The selected message is displayed. (To add to this message, use the procedure for “Recording A Message,” found earlier in this chapter.) The LCD Msg Select LED lights steadily, and the selected message will be set. The message will be sent to LCD telephones that call your telephone.
To Enter Name/Number information: 1. Press the intercom buttonand dial #621. I USER NAME? turned on). Name display information for non-LCD telephones or voice mail/auto attendant devices may be stored from station 200. When NAME/NUMBER is recorded for non-LCD telephones or other devices, their NAME/NUMBER is displayed on LCD telephones when called. “USER NAME?” will appear on the upper line of the LCD. Current information will appear on the lower line of the LCD. 2.
2. Press the Intercom button and dial # 6 2 1. “USER NAME?” will appear on the upper line of the LCD. Current information fo* ‘:x1 station 200 will appear on the lower line of the LCD. .’ USER NAME? I 3. Press the Page button. In this particular display, “EKT” stands for the intercom number of the digital, electronic or standard telephone. jOfST#iizz-] 4. Dial the intercom number (N N N) of the station for which the NAME/NUMBER information is to be recorded. 5. Press the Page button. F=-l 6 .
SPEED DIAL MEMO To Program Speed Dial Names and Numbers: 1. Press the Redial button, then the Speed Dial button. 2. Dial the desired speed dial code. This feature allows an LCD user to program a 12-character name for each of his/her 40 personal speed dial numbers. The memo pad of names may be stepped through to select the appropriate party. Memos may also be added to the 40 or 100 system speed dial codes, depending on your system’s size, via the (usually 200).
2. Dial 8 NN (NN = IO - 4 9, 6 0 - 9 9or NNN =6006 9 9). 3. Press the Page button to scan the directory for the appropriate number/memo. The speed dial number appears with name or memo. Personal speed dial code numbers are 10 - 49, and system numbers, stored from station 200 only, are 60 - 99 or 600 - 699, depending on your system size. 4. Press any available CO button. 5. The number is dialed. To Check a Speed Dial Number: 1. Press Mode 8 when telephone is idle. 2. Dial a 2-digit speed dial number. 3.
- Z Enter the desired message number, or 00 if no message should be stored. Personal message (10 - 19) and system (60 - 99). The #message does not display when setting a timed reminder- it displays when the reminder aciivates. Messages are set using the Record a Message method. 6. Press the Redial button to record the data in memory. The LCD displays “DATA PROGRAMED”. You will hear a confirmation tone.
To Receive a Called Station Message: Press the Msg button. To Set a “Called Station” Message for Another Station or Group of Statons: 1. Press the Mode button . Press these buttons when your telephone MSG LED is flashing GROUP CALLED STATION ME&AGING This feature allows a station to set a Called Station Message for a group of stations. The LCD displays “MODE? 2 . Dial 9 4. 3 . Dial the “destination” station’s number (or enter # 3 0 for all stations, or # 3 1 - # 3 8 for page groups). 4 .
- Receive a Called .. &ion Message: 1. Press the Msg button. REMOTE CALLING STATION MESSAGING To Set a Calling Station Message for Another Station: 1. Press the Mode button when your telephone is idle. 2. Dial 9 5. ,- ‘\L The LCD displays “MODE?” The LCD displays “MODE 95 DEST EKT NO.?” 3. Dial the ‘destination” station number. 4. Press the ‘Page button. The LCD displays “MODE 95 DEST EKT NO.NN”. 5. Enter the desired message number. 6. Press the Page button. The LCD displays the message.
4. Enter the desired message number. 5. Press the Page button. To Return a Message (within 30 seconds) from the Busy Station After Receiving a “Busy Station” Message: 1. Press the Mode button. 2. Dial 2. 3. Enter the desired message number. 4. Press the Page button. Personal message (10 - 19) and system message (60 - 99). The LCD display.. .,3 the message. The LCD displays “MSG SEND”.
INDEX -4 .ount Code Calls 1-3 Changes 2-6,2-7 Alphanumeric Messages 1-4,4-l Auto Busy Redial Display l-3 Automatic Callback Display l-4 Automatic Line Selection Display l-4 B Busy Field Display 1-4, 2-5 Busy Override Display. See Override Displays Busy Station Messaging 4-l 1 c Call Forward l-52-2 All Calls 2-2 Busy 2-2 Busy/No Answer 2-2 Display l-5 External 2-2 Fixed 2-2 No Answer 2-2 yetting 2-2 Number-Intercom Display l-5 cali Pickup Display l-5 Called/Calling Station Messaging.