EVR - DVR - HVR Digital Video Recorder User Manual DVR8-X EVR8-X HVR8-X DVR16-X EVR16-X HVR16-X EVR32-X HVR32-X model no. Please carefully read these instructions before using this product. Save this manual for future use.
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iii Surveillix™ EVR/DVR/HVR User Manual Manual Edition 28099AA – APRIL 2007 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
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v LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems, Inc. (“ISD”) makes the following limited warranties. These limited warranties extend to the Original End-User (“You[r]”). Limited Two (2) Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end-user.
vi IMPORTANT SAFEGUARDS 1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction 2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the type of power supply to your home or business, consult product dealer or local power company 3.
vii IMPORTANT SAFEGUARDS, continued 15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions: When the power-supply cord or plug is damaged. If liquid has been spilled, or objects have fallen into the unit. If the unit has been exposed to rain or water. If the unit does not operate normally by following the operating instructions.
viii NOTES ON CLEANING Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the DVR unit. If using a chemical saturated cloth to clean the unit, follow that product’s instructions. NOTES ON MAINTENANCE This DVR unit is designed to last for long periods of time.
ix WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
x RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
xi CE NOTICE This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC (as amended by 92/31/EECand by Article 5 of 93/68/EEC) per the provisions of: EN 55022:1994 EN 55024:1998 EN 61000-4-4:1995 EN 61000-3-2:1995 CISPR 24:1997 EN 61000-4-5:1995 EN 61000-3-3:1995 EN 61000-4-2:1995 EN 61000-4-6:1995 CISPR 22:1997 EN 61000-4-3:2002 EN 61000-4-11:1994 LOW VOLTAGE DIRECTIVE, 73/23/EEC (as amended by Article 13 of 93/68/EEC) per the prov
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xiii Table of Contents PREFACE ......................................................................................................................................................................1 ABOUT THIS GUIDE ................................................................................................................................................1 TECHNICIAN NOTES ....................................................................................................................................
xiv DISPLAY SCREEN .................................................................................................................................................30 CAMERA VIEW.......................................................................................................................................................31 Recording Status Indicator .................................................................................................................................31 Special Recording ...
xv INFORMATION .......................................................................................................................................................58 ADMINISTRATIVE SETUP .....................................................................................................................................59 Storage Check....................................................................................................................................................60 Disk Management.......
xvi Using the Graphical PTZ Controller ....................................................................................................................81 Using the On-Screen Compass ..........................................................................................................................81 UNDERSTANDING TOURS ...................................................................................................................................82 PTZ Tour Schedule .............................
xvii DIGITAL VERIFIER OVERVIEW ..........................................................................................................................111 Installing the Digital Verifier ..............................................................................................................................111 Using the Digital Verifier ...................................................................................................................................111 BACKUP VIEWER OVERVIEW ........
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1 PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the DVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the DVR units represented by this manual without notice.
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3 INTRODUCTION PRODUCT DESCRIPTION A Surveillix DVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the DVR unit is more powerful than the analog recorders of the past. The Surveillix DVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.
4 FEATURES Toshiba’s Surveillix DVRs include the following new features: Optimized and Designed for Microsoft® Windows XP Embedded® Supports up to 16 Relay Outputs on Alarm Activation Supports up to 16 Sensor Inputs for Alarm Control Remote System Operation & Configuration Supports Multiple Simultaneous Remote Connections PAN / TILT / ZOOM Controls Simultaneous Video Search, Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 32 Looping Outputs 1 Composite Output S
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7 CONTROLS AND CONNECTIONS This chapter includes the following information: • Input / Output Connector Locations • Front Panel Controls and LEDs • Rear Panel Connectors
8 SYSTEM SPECIFICATIONS Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U or 5U rack-mount case allowing easy storage of multiple DVRs for enterprise applications. Every Surveillix DVR unit comes equipped with the latest technology: EVR/DVR HVR Intel® Celeron D Processor Intel® Dual Core 3.
9 EVR/HVR Hard Drive Activity & Power LEDs USB Ports DVD±RW Drive On / Off Power Switch Hard Drive Array Cooling Fan Air Intake Hard Drive Array
10 REAR PANEL CONNECTORS The rear panel of the DVR unit contains the connectors used to attach cameras, sensors, and relays to the DVR.
11 EVR/HVR Control Alarm Outputs / Sensor Inputs BNC Connectors (video input) 75 Ohm Looping Termination Switch BNC Connectors (video output) Output CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out CH 17 in CH 18 in CH 19 in CH 20 in
12 PCI Card Configuration x120 x60 PCI Configuration RCA Video Out RS-422 Interface x120R PCI Configuration RCA Video Out Audio Inputs RS-485 Interface x240 8 and 16 Channel PCI Configuration RCA Video Out S-Video Output RS-485 Interface SVGA Monitor Output Audio Inputs
13 x240 32 Channel PCI Configuration RCA Video Out S-Video Out Audio Inputs SVGA Monitor Output RS-485 Interface x480 PCI Configuration RCA Video Out S-Video Out RS-485 Interface SVGA Monitor Output Audio Inputs
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15 GETTING STARTED This chapter includes the following information: • Included Components • Setting up the DVR Hardware • Optional Components
16 IDENTIFYING INCLUDED COMPONENTS Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with the new DVR unit. If any of the following items are missing, contact the dealer to arrange a replacement. DVR Unit Mouse Keyboard Repair Disc/ Software Disc Power Adapter PTZ Adapter EVR - DVR Digital Video Recorder Hardware Manual DVR8-X EVR8-X DVR16-X EVR16-X EVR32-X model no.
17 OPTIONAL COMPONENTS To fully utilize the DVR unit’s potential; several optional Surveillix components are listed below. Contact the dealer for more information. 1 Extra Video Storage Hard Drive Each DVR unit has a virtually unlimited storage potential. Add additional Video Data Hard Drives to extend the amount of Video Data the DVR system can store before overwriting older data. 2 NP-FM56USB 56K External Modem This 56K modem allows the user to connect the DVR to a standard phone line.
18 KEYBOARD SETUP To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. MOUSE SETUP To attach the mouse to the DVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The mouse PS/2 Port can be identified by the green color.
19 MONITOR SETUP The DVR may have one or both of the following connections available for monitors which can be used individually or in tandem. SVGA Output To VGA Monitor. S-Video Output To TV/VCR. Attach the monitor or monitors to the rear of the DVR unit using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.
20 CONNECTING A VIDEO SOURCE TO THE DVR There are different types of Video Sources that can be plugged into the DVR unit including DVD players, VHS players, and CCTV Cameras. The back of the DVR unit contains up to 16 video inputs depending on the DVR model. The connectors use the BNC standard. The inputs are highlighted below.
21 CONNECTING SENSORS TO THE DVR Each DVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software. There are 4 Common Grounds (-) and 16 sensor inputs (+). There is no power supplied to the ports so an external power supply must be used if power is necessary.
22 LOOPING OUTPUTS The 8 and 16 Channel DVR units may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated. Looping outputs for a 16 Channel DVR looping are highlighted below. 32 Channel EVR units may have up to 32 looping outputs. The Video inputs are RJ-59 BNC connectors. Make sure there is a video source connected to the input and then connect a cable to the Channel Out.
23 CONNECTING A PTZ CAMERA Setting up a PTZ Camera is simple. The DVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000 ft using 22 Gauge Twisted Pair. It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-422/485 signal which is then sent to the PTZ camera. Attaching the RS-422 Adapter (x120 and x60 models) 1. Locate the PTZ adapter cable 2. Connect the wires of the PTZ adapter to the PTZ camera.
24 HARD DRIVE ARRAY Button Lock Release Handle Handle Release Reset Button LOCK OPEN LOCK OPEN Power Buttons LOCK OPEN LOCK Temperature Alarm Light OPEN Swapping a Hard Drive 1. Press the Hard Drive Power Button to turn off power to the hard drive being removed. 2. Turn the Button Lock to the open position and push the Handle Release Button 3. Pull the Release Handle outward while removing the hard drive. Reverse steps to install.
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27 DVR BASICS This chapter includes the following information: • Turning the DVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions
28 TURNING ON THE DVR Once the cables and adapters have been properly connected it is time to turn on the power. To turn on the power follow these steps: 4. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR unit. 5. Turn on the Secondary Power Switch located in the rear of the DVR unit. 6. Turn on the main power switch located on the front of the DVR unit. The DVR will run a series of self-tests.
29 USING THE DVR UTILITY Exporting DVR Settings Exporting DVR settings can help configure multiple DVRs quickly or reconfigure a unit that has failed. Some things must be kept in mind when using this feature. You cannot use this function on: • DVRs that are different models. • When upgrading from certain software versions. You cannot use this feature when upgrading from v1.x to v2.x 1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode.
30 Changing Video Format 1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display Screen section later in this chapter). 2. Click Start > Programs > Surveillix > VFormat. 3. Select the appropriate video setting from the list in the Video Setting Section – NTSC or PAL. 4. Click Set 5. Click the OK Button to close the VFormat Utility. DISPLAY SCREEN Each time the DVR is started, the program defaults to the Display screen.
31 CAMERA VIEW The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area. The following are Recording Status Special Recording Type INSTANT Camera No. and Name Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the DVR unit.
32 SCREEN DIVISION BUTTONS The Screen Division Buttons allow you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu. 2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area.
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35 SETUP OPTIONS This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio
36 SETUP OVERVIEW The Setup options allow you to optimize your DVR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the DVR and keep it longer.
37 CAMERA SETUP Define Camera Name Selected Camera Display Adjust • Brightness • Hue • Contrast Apply System Defaults to Selected Camera Apply Current Settings to all Cameras Apply System Defaults to All Cameras Setup New Camera 1. Attach camera to the rear of the DVR chassis. 2. Click the Setup Button on the Main Display Screen. 3. Click the Camera Setup Button to open the Camera Setup Display. 4.
38 HVR Registration (DVR/EVR Upgrade Option) Use the following instructions to register the network recording functionality of an HVR or upgraded DVR/EVR. Contact your sales representative to purchase the HVR upgrade for a DVR or EVR. Have the following information available before registering the HVR upgrade. HVR Software Serial Number: The product Serial Number is the unique number that Toshiba provided with the software purchase. System ID: The System ID is a number generated by the Surveillix unit.
39 7. Once validated, the user will be provided with the Unlock Code 8.
40 Unlocking a New Network Camera 1. Start the Surveillix DVR 2. Enter Setup 3. Enter Camera Setup 4. Click the Registration Button 5. Enter the Unlock Code generated by the Toshiba Registration Site into the “new serial number” field 6. Click Add a serial number 7. Once the new serial number has been added to the list, click OK Connecting a Network Camera 1. Open Camera Setup. Setup > Camera Setup 2. Select the camera channel to add a Network Device to. 3.
41 MOTION SETUP The DVR unit allows the user to adjust several different Motion Settings and create motion detection regions. Apply current settings to all channels Display full screen video pop up on motion event Beep on motion event Display full screen video pop up on sensor event Schedule recording at a regular specified interval Create a Motion Region 1. Select a camera channel 2.
42 Activating an Alarm on a Motion Event 1. In the Motion Setup window, select a camera to edit from the drop down menu 2. Create a motion area. 3. Select the Alarm Output box. 4. Select a Control Output to activate for the selected camera. 5. Select the duration to activate the Alarm when a motion event occurs.
43 FRAME SETUP OVERVIEW The Frame Setup Menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When configuring the PPS sliders the BLUE slider represents the PPS the DVR will record during intensive recording and have available for transmitting to remotely connected systems. The RED slider represents the PPS that will be recorded by the DVR under normal recording conditions. The total PPS of all blue sliders may not exceed the recording PPS of the DVR unit.
44 Frame Setup (x60, x120 models) Reset Default Settings Video Format – NTSC/PAL Global Recording Resolution Frame Select No. of Recording Frames Selected Video Quality Sensitivity Frame Select Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a remote client PC. Red Slider: Sets the PPS recorded by the DVR during normal recording. Video Quality Lower quality video has a smaller file size but appears more pixilated.
45 Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV x480 model x240 model 360x240 1CIF 480 PPS 240 PPS 720x240 * 2CIF 240 PPS 120 PPS 720x480 ** 4CIF 120 PPS 60 PPS * Frames recorded in 720x240 are twice the size of the standard 360x240. When recording at 720x240, each frame assigned to the channel will use 2 of the total frames available. ** Frames recorded in 720x480 are four times the size of the standard 360x240.
46 SCHEDULE SETUP Recording Schedule The Recording Schedule Window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the DVR to restart periodically.
47 Sensor Schedule The sensors will supersede all other types of recording modes (Motion, Continuous, No Recording). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup Menu.
48 Create a Recording Schedule 1. Select a day to begin creating the schedule for -or- Select the Day Selection Mode Button, enabling Multi Day Selection, to create the same schedule for multiple days. 2. Highlight the Time-Blocks within the Recording Schedule Window for the camera(s) selected to schedule. Once the desired Time-Blocks are highlighted, click a Recording Mode Button.
49 Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. Special Day Mode / Normal Day Mode Date Bar Configured Special Days List Creating/Editing a ‘Special Day’ Schedule 1. Click the Normal Day Mode Button to enable the Special Day Mode. 2. Select a day by typing the date or clicking the arrow to the right of the Date Bar. 3.
50 System Restart Setup System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters. Create System Restart Schedule 1. Open the Schedule Setup Display 2. Click the System Restart Button 3. Select the day(s) of the week to schedule an automatic system restart and select the box to enable shut down NOTE: This step alone does not trigger the DVR to restart, only to shut down. 4.
51 ALARM SETUP The Sensor and Output Window allows you to enable, disable and configure Sensors and Control Outputs. Create & Name Sensor Presets Configure Hybrid (IP) Sensors* Open On-Screen Keyboard Normally Open (NO) / Normally Closed (NC) Delay Triggering Relay Output Assign Relay(s) comma delineated *Requires the HVR Software Upgrade Configure Sensor Response 1. Click the Setup Button on the Main Display Screen. 2. Click the Alarm Setup Button to open the Sensor and Output Display. 3.
52 Activate PTZ Preset on Sensor 1. Create PTZ Preset Position. See instructions in the PTZ Setup Chapter. 2. Click the Setup Button on the Main Display Screen. 3. Click the Alarm Setup Button to open the Sensor and Output Display. 4. Click the Sensor Preset Button. 5. Select the desired camera from the Channel Drop Down Menu. 6. Select the appropriate sensor from the drop down menu. 7. Select the preconfigured PTZ Preset from the drop down menu. 8. Click the Set Button.
53 GENERAL SETUP Enable Intensive Recording Enable Audio Recording Adjust / Mute Volume Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt. Only an authorized login will stop the beeping. Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed. Ex: .Cycle through channels 1-6 at 4 second intervals. Voice Warning The DVR unit allows users to play a sound file when either a Motion event or Sensor event occur.
54 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures Per Second to a user-specified level. This guarantees that the Pictures Per Second and Resolution will be set correctly and not exceed the DVR limitation.
55 TV-Out Setup The DVR unit features an optional TV-Out functionality that allows users to output video from any number of cameras, in sequence, to a television or monitor display. 1. Select the TV Out Port to use NOTE: Each Port must be configured individually, i.e. one after the other. 2. Select the Use Box to enable TV-Out functionality for the selected port. 3. Select each camera to display through the TV-Out port. 4. Select and Event Popup Box if desired 5.
56 Auto Sequencing Setting Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot-Monitor Out signal is used to display video on a spot monitor. Auto Sequencing conveniently displays video channels and at specified intervals, sequences through each selected channel. Screen Division Options Enable Sequencing Enable All Cameras Select interval between switching cameras Channel Selection Click each channel to include in Auto Sequencing.
57 NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent and enable Remote Access. Settings for Video Sent to Remote Client Use with Emergency Agent Use with Remote Connections Between DVR and Remote Client Enable RS-232 Keyboards (PTZ) Transport Rate A bandwidth throttle based on percentage of free network. Web Viewer (iDVR) Enables/Disables access to the DVR using the Web Viewer interface.
58 PTZ SETUP The PTZ Setup Window allows enabling of PTZ cameras, creation of Presets, creation of Tours, and adjustment of camera speed settings. Many options listed here are features only available on selected cameras. Refer to the PTZ chapter in this manual for further information on setting up PTZ cameras and setting PTZ options.
59 ADMINISTRATIVE SETUP Safely Remove Connected Device Change Data Storage Location Select Date Log Data Display Export Log Data (1 to 7 days)
60 Storage Check The Storage Check allows users to configure E-mail alarms, assign users to E-mail alarms and configure storage checks on the Surveillix DVR. General Configure E-mail alarms for the Surveillix DVR. Users Configures which users will receive E-mails on alarm events Storage Check Configures when storage checks will be performed and their frequency. Recording Data Check Configures when recording checks will be performed and their frequency.
61 User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User Management Console.
62 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR Software. For example: Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ. The User Rank option affects: SETUP ACCESS – Only one user can access Setup at any one time. A user with a higher rank will kick another user out and then open Setup.
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65 SEARCH This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer
66 SEARCH OVERVIEW The DVR unit has several options that allow the user to easily search, and find, a particular section of video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the DVR unit is equipped to help the user quickly find a specific video or event. The following chapter describes in detail how to use the DVR search features.
67 Adjust the Brightness of an Image 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. 2. Move the Brightness slide bar to the right or left to adjust the brightness. 3. Reset the Brightness by moving the slider back to the center of the bar. Zooming In On an Image 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. 2.
68 DAYLIGHT SAVINGS TIME The DVR automatically adjusts for Daylight Savings Time changes. When the hour “jumps forward” no video is lost because an hour is skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The Surveillix DVR actually records both hours and allows the user to select which hour to play if the need arises. To access the ‘lost hour’: 1. From the Search screen, click the Calendar Button. 2.
69 SINGLE CLIP BACKUP Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy of the Backup Viewer if needed. 1. From the Search screen, click the Save Button. 2.
70 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the DVR unit. The most basic involves selecting the date, the time, the camera, and clicking play. 1. Select a date using the calendar button in the Date Box. 2. Select a time by clicking the up and down arrows to the right of the time display. 3. Click OK. 4. Select one or more cameras. 5. Click Play. Video can be played forwards, backwards, or frame-by-frame.
71 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed. These example images show how the Preview Search functions.
72 Performing a Preview Search 1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image. 2. Select the Preview Search Button. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image should be. 3. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view by right-clicking on an image. 4.
73 OBJECT SEARCH Object Search is a powerful search utility used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search 1. Perform a Basic Search. 2. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image. 3. Click the Object Search Button on the Search Screen Display 4. Click and drag the mouse on the video display to define a motion region box.
74 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. 1. Move the mouse cursor over the desired live video display on the Live Display Screen. 2. Press the Scroll Button on the mouse. 3. The Search in Live Controls will display at the bottom of the image. 4. Use the controls to pause, rewind, move frame-by-frame or resume playing as desired.
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77 PAN / TILT / ZOOM This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern
78 PAN / TILT / ZOOM OVERVIEW The PTZ controls within the DVR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas. SETTING UP A PTZ CAMERA Setting up a PTZ Camera is simple. The DVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to 2,000 ft using 22 Gauge Twisted Pair.
79 ADVANCED PTZ SETUP PTZ signal type Adjust Speed Settings Connection Settings NOTE: Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be defined and labeled if the camera supports this. Creating a Preset 1. Inside Setup, select the PTZ setup option and select the camera wish to edit. 2.
80 PTZ Address Settings Some protocols support software address settings. The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses The PT Driver Address is associated with the PTZ ID address set on the camera. The addresses must match for the DVR to communicate with the proper PTZ camera. This is especially important when a large number of PTZ cameras are connected to the DVR.
81 CONTROLLING A PTZ CAMERA The Surveillix DVRs provide control for a PAN/TILT camera in two different ways. • The first method is to use the Graphical PTZ Controller that appears when the PTZ Button is clicked on the main screen. • The second method is to use the mouse to control the camera directly from the live video display.
82 UNDERSTANDING TOURS Travel Speed The speed between one Preset position to the next Dwell Time The length of time (in seconds) that a PTZ Tour displays a Preset Position. Setting: Start Pos / End Pos Define a Mimic Tour. The Start Position Button begins the ‘recording’ process. The Stop Position Button ends it. Pan Swing / Tilt Swing This option enables the Horizontal (Pan) or Vertical (Tilt) ‘Guard Tours’. Run / Stop Runs the selected Pan or Tilt Tour.
83 PTZ Tour Schedule Hours 0-23 (24 hours) Cameras Create PTZ Tour Schedule 1. Click the Setup Button on the Main Screen 2. Click the PTZ Setup Button 3. Click the Tour Schedule Button to open the PTZ Tour Schedule Window 4. In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule 5. Click and drag the mouse cursor to select blocks of time (hours 0-24) and corresponding cameras 6.
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85 BACKING UP VIDEO DATA This chapter includes the following information: • Overview • Saving Video to a DVD-R • Saving Video from a Single Camera • Scheduling Regular Video Backup
86 BACKUP OVERVIEW The DVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every DVR unit comes standard equipped with a DVD±RW drive, USB port, and Network Adapter. The DVR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk.
87 General Backup Screen The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a specified storage location. Calendar Select Additional Drive/Folder Display all Hard Drives Define Drive Priority Select Remote Network Location Hour / Minutes Recording data displays in hourly (24 horizontal columns) and 10 minute (6 vertical cells) segments. Green cells indicate time with recorded video.
88 Clip Backup Screen The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup 1. Click the Backup Button on the Main Display Screen. 2. Click the Clip Backup Tab at the top of the Backup Center Screen. 3. Set the Backup Time and End Time of the video to backup in the Time Setup Box. 4. Select the Cameras to back up in the Channel Selection Box. 5.
89 Scheduled Backup Screen The Scheduled Screen is used for backing up video recorded by all cameras at a regular interval. Performing a Scheduled Backup 1. Click the Backup Button on the Main Display Screen. 2. Click the Schedule Tab at the top of the Backup Center Screen. 3. Set the Backup Time to perform the backup. 4. Set the Repeat Backup Time to specify the number of hours between backup procedures (between 1 and 24 hours). 5.
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91 LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: • Overview • Configuring TCP/IP Settings • Connecting to a LAN
92 LAN OVERVIEW The DVR unit can easily be connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use. A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network.
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95 EVENT SENTRY This chapter includes the following information: • Overview • Setup Event Sentry
96 OVERVIEW Event Sentry is designed to allow the user to monitor drive status in DVRs utilizing an internal RAID 5 array. This utility allows users to be notified via email in the event of a drive failure. SETUP EVENT SENTRY 1. Double click the Event Sentry Management icon on the desktop to launch the software. 2. The Setup Wizard will display the first time to explain features of the software. Read the displayed tips. 3. Click Next on each window; on the last window click Finish. 4.
97 9. Repeat the steps above to add two more filters: IAANTmon:4 and IAANTmon:3 NOTE: The properties for each filter will remain the same except the Event ID field, which corresponds to the filter name. 10. After all three filters are added save the settings. File > Save 11. Exit the Event Sentry Management Software. File > Exit 12. Double Click the Surveillix DVR icon on the desktop to restart the DVR software. 13. The Event Sentry will run in the background and monitor the RAID array.
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99 WEB VIEWER This chapter includes the following information: • Overview • Configuring the Web Viewer
100 WEB VIEWER OVERVIEW The DVR unit allows you to access video using Microsoft® Internet Explorer® Browser 6. Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer. In order to log in to the DVR server, a user account must be made for the user.
101 Configuring the Server for Remote Connection 1. Enter Setup on the DVR unit. 2. Click the Network Setup Button 3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the Network Administrator for more information. 4. Click OK. 5. Make sure a User account is created.
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103 INCLUDED SOFTWARE SETUP This chapter includes the following information: • Emergency Agent Overview • Remote Software Overview • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview
104 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR unit. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar. It constantly monitors for a signal from the DVR unit.
105 Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events. This number should be changed to the same number as is set in the Emergency Port in Network Settings on the DVR. Save Directory Sets the location that recorded video footage is saved to. Notice Options Configuration settings for activating an audible indicator or popup window when the Emergency Agent receives an event.
106 Search Alarm Window Video Display Play Controls Go to Next Event Go to Previous Event Alarm Event Information Export Quality It may be necessary to reduce the overall size of an .AVI file; for example, to email to someone. .AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the .AVI video to appear more pixilated. When size is not an issue, setting quality to 100 is highly recommended.
107 REMOTE SOFTWARE OVERVIEW The DVR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
108 Remote Client Minimum Requirements Intel® Pentium® IV 1.4 Ghz or equivalent 512MB System Memory DirectX 9 or higher 32 MB Video Card Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.) TCP/IP installed Microsoft® Windows® 2000 or XP Operating System 1024 x 768 display resolution 16 Bit color depth or better Remote Client Recommended Requirements Intel® Pentium® IV 2.
109 Create a New Remote Connection DVR Site List Import/Export saved configurations Selected Site Information 1. Select Start > Programs > Surveillix > Remote > Surveillix Remote Center. The Surveillix Remote Software opens and the Local Connection Window opens. 2. Click New to open the Site Info window. 3. Select the Site Type and enter a Site Name. The Site Name will be the name displayed inside the connection box to help identify the unit. 4. Enter the IP Address of the DVR server.
110 Configuring the DVR In order to access the DVR unit remotely, the DVR Server must be setup to allow remote connections. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped. Center Port Used to transfer the connection data. Image Port Used to transfer the image data. Search Port Used to transfer the search data. Configuring the Server for Remote Connection 1.
111 DIGITAL VERIFIER OVERVIEW .JPG images and .AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way. Included on the Software Installation DVD supplied with the DVR unit is the Digital Signature Verification program. This program can be installed on any computer and loads an image in question.
112 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer. The Backup Viewer operates essentially like the Search portion of the DVR software. For detailed explanations of these functions, refer to the chapter on Search Options in this manual.
113 Loading Video from DVD or Hard Drive 1. Open the Backup Viewer program: Start > Programs > Surveillix > Backup Viewer > Backup Viewer. 2. Click the Open Button. The Total Backup Search Window will open. 3. For DVD-ROM data, select the appropriate DVD-ROM drive letter from the Backup Media Box. For hard drive data, select either an attached hard drive from the Backup Media Box or select the Open Folder Icon to browse to a specific directory.
114 SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVR units to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps of buildings and other locations. The SCS software was specifically designed as an enterprise software solution.
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117 APPENDIX: SPECIFICATIONS
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119 DVR SPECIFICATIONS 8 16 CPU Intel® Celeron 3.
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121 EVR SPECIFICATIONS 8 16 CPU Intel® 3.
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123 HVR SPECIFICATIONS 8 16 CPU Intel® Dual Core 3.
