Manual

User’s Manual 9-13

Troubleshooting

Diskette drive

For more information, refer to Chapter 4, Operating Basics.

Cannot write correctly If you have trouble writing, make sure you are

observing the following precautions:

■ Use only media recommended by TOSHIBA

■ Do not use the mouse or keyboard during

writing.

■ Use only the software supplied with the

computer for recording.

■ Do not run or start other software during

writing.

■ Do not jar the computer during writing.

■ Do not connect/disconnect external devices

or install/remove internal cards during

writing.

If problems persist, contact your dealer.

Problem Procedure

Drive does not

operate

There may be a faulty cable connection. Check

the connection to the computer and to the drive.

Some programs run

correctly but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software needs.

You cannot access the

external 3 1/2"

diskette drive

Try another diskette. If you can access the

diskette, the original diskette (not the drive) is

probably causing the problem.

If problems persist, contact your dealer.