User’s Manual TECRA A11/S11 Satellite Pro S500 computers.toshiba-europe.
TECRA A11/S11, Satellite Pro S500 Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3 System Recovery Options and Restoring the pre-installed software . . . . . . . . . . . . . . . . . . . . . . .1-12 Chapter 2 The Grand Tour Front with the display closed . . . . . . . . . . . .
TECRA A11/S11, Satellite Pro S500 Media care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sound System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TECRA A11/S11, Satellite Pro S500 Appendix D Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health . . . . . . . . . . . . . . . . D-2 Regulatory statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 Using Bluetooth Adaptor from TOSHIBA equipment in Japan . . . . D-4 Appendix E AC Power Cord and Connectors Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TECRA A11/S11, Satellite Pro S500 Copyright © 2010 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
TECRA A11/S11, Satellite Pro S500 xD-Picture Card is a trademark of FUJIFILM Corporation. Other trademarks and registered trademarks not listed above may be used in this manual. EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC.
TECRA A11/S11, Satellite Pro S500 Working environment This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”. For example, the following environments are not approved: ■ Industrial Environments (e.g.
TECRA A11/S11, Satellite Pro S500 Modem warning notice This information is only applicable to models equipped with a built-in modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN).
TECRA A11/S11, Satellite Pro S500 Following information is only valid for EU-member States: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres. The black bar indicates that the product was placed on the market after August 13, 2005.
TECRA A11/S11, Satellite Pro S500 Disposing of the computer and the computer’s batteries ■ Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. ■ This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulation, it may be illegal to dispose of old batteries by placing them in the trash.
TECRA A11/S11, Satellite Pro S500 REACH - Compliance Statement The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation. Please consult the following website www.toshiba-europe.
TECRA A11/S11, Satellite Pro S500 Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. TEAC DVD-ROM drive DV-28S ■ The DVD-ROM drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
TECRA A11/S11, Satellite Pro S500 TEAC DVD Super Multi with Double Layer Recording DV-W28S ■ The DVD Super Multi drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure.
TECRA A11/S11, Satellite Pro S500 Panasonic Communications DVD Super Multi with Double Layer Recording UJ890 ■ The DVD Super Multi drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure.
TECRA A11/S11, Satellite Pro S500 HITACHI LG DVD Super Multi with Double Layer Recording GT20N ■ The DVD Super Multi drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure.
TECRA A11/S11, Satellite Pro S500 International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the laser beam, do not try to open the enclosure.
TECRA A11/S11, Satellite Pro S500 OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
TECRA A11/S11, Satellite Pro S500 Preface Congratulations on your purchase of the TECRA A11/S11/Satellite Pro S500 computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your TECRA A11/S11/Satellite Pro S500 computer.
TECRA A11/S11, Satellite Pro S500 Keys The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, ENTER identifies the ENTER key. Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C.
TECRA A11/S11, Satellite Pro S500 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
TECRA A11/S11, Satellite Pro S500 ■ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ■ Extreme heat, cold, or humidity. ■ Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use.
TECRA A11/S11, Satellite Pro S500 Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer.
TECRA A11/S11, Satellite Pro S500 Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
TECRA A11/S11, Satellite Pro S500 Software The following Windows® operating system and utility software are pre-installed.
TECRA A11/S11, Satellite Pro S500 Getting Started ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer. By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand, arms, shoulders or neck.
TECRA A11/S11, Satellite Pro S500 Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-Up Modes.
TECRA A11/S11, Satellite Pro S500 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the back of the computer. 1 2 1. DC IN 15V jack 2.
TECRA A11/S11, Satellite Pro S500 Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. 1 1. Display panel Figure 1-4 Opening the display panel Use reasonable care when opening and closing the display panel.
TECRA A11/S11, Satellite Pro S500 Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-Up Modes, for more information. ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system. Please refer to the section Starting up for the first time for more information.
TECRA A11/S11, Satellite Pro S500 Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time it is turned on. 1. If you have entered data, either save it to the hard disk drive or to other storage media. 2.
TECRA A11/S11, Satellite Pro S500 ■ Before entering Sleep Mode, be sure to save your data. ■ Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged. ■ Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source). Data in memory could be lost.
TECRA A11/S11, Satellite Pro S500 When you turn the power back on, you can continue where you left when you shut down the computer. ■ When the computer is in Sleep Mode, the power indicator will blink orange. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off.
TECRA A11/S11, Satellite Pro S500 Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, The Keyboard, for further details. To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Point to the arrow icon ( from the menu. ) and then select Hibernate Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.
TECRA A11/S11, Satellite Pro S500 ■ Press the power button and hold it down for five seconds. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. System Recovery Options and Restoring the pre-installed software There is a hidden partition allocated on the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the system in the event of a problem.
TECRA A11/S11, Satellite Pro S500 Creating Recovery Media This section describes how to create Recovery Media. ■ Be sure to connect the AC adaptor when you create Recovery Media. ■ Be sure to close all other software programs except the Recovery Media Creator. ■ Do not run software such as screen savers which can put a heavy load on the CPU. ■ Operate the computer at full power. ■ Do not use power-saving features. ■ Do not write to the media when the virus check software is running.
TECRA A11/S11, Satellite Pro S500 Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to either use the Recovery Media you have created or the hard disk drive recovery process to restore the computer to the state it was in when you originally received it.
TECRA A11/S11, Satellite Pro S500 When the sound mute feature has been activated by pressing the FN + ESC key, be sure to disable this to allow sounds to be heard before starting the restore process. Please refer to Chapter 5, The Keyboard, for further details. You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options. When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Turn off your computer.
TECRA A11/S11, Satellite Pro S500 1-16 User’s Manual
TECRA A11/S11, Satellite Pro S500 Chapter 2 The Grand Tour This chapter identifies the various components of the computer it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to Appendix G, Legal Footnotes. Please handle your computer carefully to avoid scratching or damaging the surface.
TECRA A11/S11, Satellite Pro S500 Bridge media slot This slot lets you insert an SD™/SDHC™ memory card, miniSD™/microSD™ Card, Memory Stick® (PRO™/PRO Duo™), xD-Picture Card™ and MultiMediaCard™. Refer to the Optional devices section in Chapter 3, Hardware, Utilities and Options. Keep foreign metal objects, such as screws, staples and paper clips, out of the Bridge media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.
TECRA A11/S11, Satellite Pro S500 Left side The following figure shows the computer’s left side. 4 1 2 3 5 1. Universal Serial Bus (USB 2.0) port 2. eSATA/USB combo port* 3. Cooling vents 4. ExpressCard slot* 5. Mini DisplayPort* * Provided with some models. Figure 2-2 The left side of the computer Universal Serial Bus (USB 2.0) port One Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the left hand side of the computer.
TECRA A11/S11, Satellite Pro S500 ExpressCard slot This slot allows you to install a single ExpressCard device. (Provided with some models.) Keep foreign metal objects, such as screws, staples and paper clips, out of the PC Card slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Mini DisplayPort This port is capable of driving resolutions up to 2560x1600.
TECRA A11/S11, Satellite Pro S500 Optical disc drive The computer may be configured with a DVD Super Multi drive. (Provided with some models.) Universal Serial Bus (USB 2.0) ports Two Universal Serial Bus ports, which comply to the USB 2.0 standard, are provided on the right hand side of the computer. Keep foreign metal objects, such as screws, staples and paper clips, out of the USB connectors.
TECRA A11/S11, Satellite Pro S500 DC IN 15V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer. LAN jack This jack lets you connect to a LAN.
TECRA A11/S11, Satellite Pro S500 Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. 6 1 5 4 2 3 4. Battery release latch 5. Battery pack 6. Battery lock 1. Notches* 2. Docking port* 3. Memory module slot * Provided with some models.
TECRA A11/S11, Satellite Pro S500 2-8 Memory module slot The memory module slot allows for the installation, replacement and removal of an additional memory module. Refer to the Additional memory module section in Chapter 3, Hardware, Utilities and Options. Battery release latch Slide and hold this latch into its “Unlock” position in order to release the battery pack for removal. For more detailed information on removing the battery pack please refer to Chapter 6, Power and Power-Up Modes.
TECRA A11/S11, Satellite Pro S500 Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. 3 2 1 4 10 9 8 6 7 16 5 17 6 15 12 14 11 13 1. Wireless LAN and Wireless WAN antennas (not shown)* 2. Web Camera* 3. Web Camera LED* 4. Display screen 5. LCD Sensor switch (not shown) 6. Display hinges 7. Power button 8. eco button 9.
TECRA A11/S11, Satellite Pro S500 2-10 Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph. Enables the transmission of video and use of video chat via the internet using specialized applications.
TECRA A11/S11, Satellite Pro S500 User’s Manual Keyboard Your computer may intergrated with two kinds of keyboards: A4 size keyboard which provides the embedded numeric overlay keys, dedicated cursor control overlay keys, and and Keys; full size keyboard which provides dedicated numeric keys, dedicated cursor control keys, and and Keys. The keyboard is compatible with the IBM® enhanced keyboard. Refer to Chapter 5, The Keyboard, for details.
TECRA A11/S11, Satellite Pro S500 LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the display, the computer will automatically start up and return you to the application you were previously working on. You can specify within the Power Options.
TECRA A11/S11, Satellite Pro S500 Battery The Battery indicator shows the condition of the battery’s charge - green indicates the battery is fully charged, orange indicates the battery is charging, and flashing orange indicates a low battery condition. Please refer to Chapter 6, Power and Power-Up Modes, for more information on this feature.
TECRA A11/S11, Satellite Pro S500 Keyboard indicators A4 size keyboard The following figures show the positions of the CAPS LOCK indicator and the keypad overlay indicators which show the following conditions: ■ When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed. ■ When the Arrow Mode indicator glows, the keypad overlay allows you to use cursor functions. ■ When the Numeric Mode indicator glows, the keypad overlay allows you to enter numbers. 1 1.
TECRA A11/S11, Satellite Pro S500 Full size keyboard The following figures show the positions of the CAPS LOCK indicator and the NUM LOCK indicators which show the following conditions: ■ When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed. ■ When the NUM LOCK indicator glows, the ten key allows you to enter numbers. 2 1 1. CAPS LOCK indicator 2.
TECRA A11/S11, Satellite Pro S500 Optical disc drives The computer may be installed with a DVD Super Multi drive. A Serial ATA interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVD, an indicator on the drive glows. Some models are equipped with an optical disc drive. For information on loading and unloading discs refer to the Using the optical disc drive section in Chapter 4, Operating Basics.
TECRA A11/S11, Satellite Pro S500 DVDs ■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs can be written only once. The recorded data cannot be erased or changed. ■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once.
TECRA A11/S11, Satellite Pro S500 AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost all country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer. To recharge the battery, simply connect the AC adaptor to a power source and to the computer. Please refer to Chapter 6, Power and Power-Up Modes for further information.
TECRA A11/S11, Satellite Pro S500 Chapter 3 Hardware, Utilities and Options Hardware This section describes the hardware of your computer. The actual specifications may vary depending on the model you purchased. Processor CPU The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool.
TECRA A11/S11, Satellite Pro S500 Memory Memory slots 1 GB, 2 GB or 4 GB memory modules can be installed in the computer’s two memory slots for a maximum of 8,192MB system memory. The actual amount of useable system memory will be less than the installed memory modules. Video RAM The memory in a computer’s graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer’s system memory.
TECRA A11/S11, Satellite Pro S500 Power Battery pack The computer is powered by one rechargeable lithium-ion battery pack. Legal Footnote (Battery Life) For more information regarding Battery Life, please refer to Appendix G, Legal Footnotes. RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. AC adaptor The AC adaptor provides power to the system and recharges the batteries when they are low.
TECRA A11/S11, Satellite Pro S500 ■ In this manual, the word “HDD” or “Hard disk drive” also refers to the SSD unless otherwise stated. ■ SSD is a large-capacity storage media which uses Solid-State Memory in place of a magnetic disk of the hard disk. ■ Your computer may equipped with a dedicated SSD slot. This slot allows you to install additional SSD. You may find this slot just besides the HDD slot in the underside of the computer.
TECRA A11/S11, Satellite Pro S500 Sound Sound system The integrated sound system provides support for the computer’s internal speakers and microphone, as allowing an external microphone and headphones to be connected via the appropriate jacks. Multimedia Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger.
TECRA A11/S11, Satellite Pro S500 Bluetooth Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers, printers and mobile phones. When it is enabled, Bluetooth provides the wireless personal area network environment which is safe and trustworthy, that is quick and easy.
TECRA A11/S11, Satellite Pro S500 HDD automatic power off *1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. System automatic Sleep/Hibernation Mode *1 This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time.
TECRA A11/S11, Satellite Pro S500 TOSHIBA HDD Protection This feature uses the acceleration sensor built in the computer to detect vibration and shocks, and automatically moves the hard disk drive’s read/write head to a safe position in order to reduce the risk of damage that could be caused by head-to-disk contact. Refer to the Using the Hard Disk Drive (HDD) Protection section in Chapter 4, Operating Basics, for more details.
TECRA A11/S11, Satellite Pro S500 TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and system cooling, informing you of significant system conditions. This application recognizes the system and individual component serial numbers and will track specific activities related to their usage. Refer to Appendix F, TOSHIBA PC Health Monitor.
TECRA A11/S11, Satellite Pro S500 TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the utility allows you to make the FN key “sticky”, that is you can press it once, release it, and they press one of the “Function” keys in order to access its specific function. When set, the FN key will remain active until another key is pressed.
TECRA A11/S11, Satellite Pro S500 TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. If the verification is successful, the user will be logged into Windows automatically. The user can thus avoid having to enter a password or the like, which makes the login process easier. Toshiba Face Recognition cannot be used in models that do not have a Web Camera installed.
TECRA A11/S11, Satellite Pro S500 TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks. To access this utility, click Start -> All Programs -> TOSHIBA -> ConfigFree.
TECRA A11/S11, Satellite Pro S500 TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accordance with the rules and regulations as well as applicable data protection law.
TECRA A11/S11, Satellite Pro S500 TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows 7; if you need to restart it, go to Start -> All Programs -> TOSHIBA -> Utilities -> Web Camera Application. Trusted Platform Module (TPM) The TPM (Trusted Platform Module) is a security encryption device for the hard disk drive. BIOS setup and Infineon TPM Software Professional Package must be configured in order to use TPM.
TECRA A11/S11, Satellite Pro S500 Optional devices Optional devices can expand the computer’s capabilities and its versatility.
TECRA A11/S11, Satellite Pro S500 To insert an ExpressCard, follow the steps as detailed below: 1. Press the Dummy card in order to eject the Dummy card partially out of the computer. 2. Grasp the Dummy card and draw it. 3. Insert the ExpressCard into the ExpressCard slot on the side of the computer. 4. Press the ExpressCard gently to ensure a firm connection is made. 1 2 1. ExpressCard slot 2. ExpressCard Figure 3-1 Inserting the ExpressCard 5.
TECRA A11/S11, Satellite Pro S500 Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1. Open the Safely Remove Hardware icon on the Windows Taskbar. 2. Point to ExpressCard and click the left Touch Pad control button. 3. Press the ExpressCard in order to eject the ExpressCard partially out of the computer. 4. Grasp the ExpressCard and remove it. 1 1. ExpressCard Figure 3-2 Removing the ExpressCard 5. Insert the Dummy card into the ExpressCard slot.
TECRA A11/S11, Satellite Pro S500 Inserting a Smart Card The Smart Card slot is located on the right side of the computer. The Windows hot-install feature allows you to insert a Smart Card while the computer is turned on. To install a Smart Card, follow the steps as detailed below: 1. Insert the Smart Card into the Smart Card slot with the metal connectors facing up. 2. Press the Smart Card gently to ensure a firm connection is made.
TECRA A11/S11, Satellite Pro S500 Removing a Smart Card To remove a Smart Card, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Taskbar. ■ Before removing the Smart Card, confirm that the Smart Card is not working with any program or system. ■ Be careful not to bend the Smart Card while removing it from the computer. 2. Point to Smart Card and click the left Touch Pad control button. 3. Grasp the Smart Card and remove it. 1 1.
TECRA A11/S11, Satellite Pro S500 ■ This Bridge media slot supports the following memory media. ■ Secure Digital (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card) ■ Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick PRO Duo) ■ xD picture card ■ MultiMediaCard (MMC™) ■ Please note that an adaptor is required to use miniSD/microSD Card. ■ Please note that an adaptor is required to use Memory Stick PRO Duo.
TECRA A11/S11, Satellite Pro S500 ■ The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. Card Type Capacities SD 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB SDHC 4GB, 8GB, 16GB, 32GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards.
TECRA A11/S11, Satellite Pro S500 Memory card care ■ Set the write-protect switch to the lock position, if you do not want to record data. ■ Memory cards have a limited lifespan, so it is important to backup important data. ■ Do not write to a card if the battery power is low. Low power could affect writing accuracy. ■ Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards.
TECRA A11/S11, Satellite Pro S500 ■ Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. ■ When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. ■ Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied - doing so may cause data to be lost.
TECRA A11/S11, Satellite Pro S500 Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules. ■ You should place a mat beneath the computer in order to prevent the computer’s lid from becoming scratched or damaged when you are installing/replacing the memory module.
TECRA A11/S11, Satellite Pro S500 Point to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flashes (on for 0.5 seconds, off for 0.5 seconds) in the following ways; ■ If there is an error in only Slot A or no memory module is inserted in Slot A: repeatedly flashes orange twice, then green. ■ If there is an error in Slot B: repeatedly flashes orange, then green twice.
TECRA A11/S11, Satellite Pro S500 6. Slide your fingernail or a thin object under the cover and lift it off. 1 2 1. Memory module cover 2. Screw Figure 3-8 Removing the memory module cover 7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. 1 1. Notch 2. Slot A 3.
TECRA A11/S11, Satellite Pro S500 ■ The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only one module is installed, use the slot A. When inserting or removing memory modules, use the A and B marked on the computer chassis to determine which slot is A and which is B.
TECRA A11/S11, Satellite Pro S500 5. Loosen the one screw securing the memory module cover in place please note that this screw is attached to the cover in order to prevent it from being lost. 6. Slide your fingernail or a thin object under the cover and lift it off. 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. 8. Grasp the module by its edges and remove it from the computer.
TECRA A11/S11, Satellite Pro S500 External monitor An external analog monitor can be connected to the external monitor port on the computer. To connect a monitor, follow the steps as detailed below: Connecting the monitor cable 1. Turn the computer’s power off. 2. Connect the monitor cable to the external monitor port and tighten the screws on the left and right hand side of the connector as required. 1 2 1. External monitor port 2.
TECRA A11/S11, Satellite Pro S500 Mini DisplayPort With a suitable adapter (such as the “Mini DisplayPort to HDMI adapter” or “Mini DisplayPort to DVI adapter”), this port enables you to connect an external monitor. Connecting the Mini DisplayPort 1. Plug the Mini DisplayPort connector of the adapter into the Mini DisplayPort on your computer. 1 2 1. Mini DisplayPort 2. Mini DisplayPort Connector Figure 3-13 Connecting the Mini DisplayPort 2.
TECRA A11/S11, Satellite Pro S500 USB FDD Kit The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer’s USB ports. 1 2 3 4 1. USB connector 2. Disk-In-Use Indicator 3. Floppy diskette slot 4. Eject button Figure 3-14 The USB floppy diskette drive Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into a computer’s USB port.
TECRA A11/S11, Satellite Pro S500 Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. Wait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped. If you disconnect the USB floppy diskette drive or turn off the power while the computer is accessing the drive you may lose data or damage the floppy diskette or the drive. 2.
TECRA A11/S11, Satellite Pro S500 Disconnecting an eSATA device When you have finished using an eSATA device, you can follow the procedures below in order to disconnect it: 1. Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped. If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive. 2. Click the Safely Remove Hardware icon on the Windows Taskbar. 3.
TECRA A11/S11, Satellite Pro S500 TOSHIBA Express Port Replicator In addition to the ports available on the computer, the TOSHIBA Express Port Replicator also provides several kinds of ports. The TOSHIBA Express Port Replicator connects directly to the docking interface on the underside of the computer. The AC adaptor connects the TOSHIBA Express Port Replicator to a power source. The computer must be configured properly before connecting to a LAN.
TECRA A11/S11, Satellite Pro S500 Connecting the security lock In order to connect a security cable to the computer, follow the steps as detailed below: 1. Turn the computer so its back side faces you. 2. Align the security cable with the lock slot and secure it in place. 1 1. Security lock slot Figure 3-18 Security lock Optional accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use.
TECRA A11/S11, Satellite Pro S500 3-36 User’s Manual
TECRA A11/S11, Satellite Pro S500 Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. TOSHIBA Dual Pointing Device Some models are equipped with a dual point system: a Touch Pad and an AccuPoint pointing stick. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. 4 1 3 2 5 1. AccuPoint* 2.
TECRA A11/S11, Satellite Pro S500 You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. Using the AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer.
TECRA A11/S11, Satellite Pro S500 Replacing the cap The AccuPoint cap is an expendable item that should be replaced after prolonged use. Spare AccuPoint caps are available from TOSHIBA. 1. To remove the AccuPoint cap, firmly pinch the cap and pull it straight up. 1 1. AccuPoint cap Figure 4-2 Removing the AccuPoint cap 2. Position a new cap on the peg and press it into place. The peg is square, so be careful to align the cap’s square hole with the peg.
TECRA A11/S11, Satellite Pro S500 How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible. In performing this process, you should also take care to ensure that the center of your fingerprint is on the sensor.
TECRA A11/S11, Satellite Pro S500 ■ Do not paste stickers or write on the sensor. ■ Do not touch the sensor with a finger or any other object which may have a build-up of static electricity on it. Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition. ■ Wash and dry your hands thoroughly. ■ Remove static electricity from your fingers by touching any metal surface.
TECRA A11/S11, Satellite Pro S500 Points to note about Fingerprint Utility ■ If Windows 7 file encryption function EFS (Encryption File System) is used to encrypt a file, the file cannot be further encrypted using the encryption function of this software. ■ You can back up the fingerprint data or the information registered to Automatic password input in IE. ■ Please use Import/Export on TOSHIBA Fingerprint Utility main menu. ■ Please also refer to the fingerprint utility Help file for more information.
TECRA A11/S11, Satellite Pro S500 5. The scanning practice screen is displayed. You are able to practice swiping (three times) your finger to ensure you use the correct method. When you have finished practicing swiping your finger, click Next. 6. Swipe three times with the same finger. If scanning of fingerprint succeeds, “Enrollment succeed. Do you want to save this fingerprint?” message box will appear. Click OK. 7.
TECRA A11/S11, Satellite Pro S500 6. “Are you sure you want to delete all fingerprints?” message box will appear on the screen. Click OK. 7. Click Close. 8. “Are you sure you want to quit?” is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. Windows Logon via Fingerprint Authentication In place of the usual Windows logon by ID and password, fingerprint authentication also allows logon to Windows.
TECRA A11/S11, Satellite Pro S500 ■ You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
TECRA A11/S11, Satellite Pro S500 7. Select Setting in the main menu to open the Setting window, you can ■ Select Boot authentication check box if you want to use the fingerprint boot authentication feature. ■ Select Boot authentication and Single sign-on check boxes if you want to use the Single Sign-on feature. 8. Click Apply. 9. “Save succeeded” is displayed. Click OK. 10. Click Close. 11. “Are you sure you want to quit?” is displayed. Click OK.
TECRA A11/S11, Satellite Pro S500 ■ Do not point the web camera directly at the sun. ■ Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. ■ Setting the [Size] to more than “800x600” will cause a larger amount of data to be written to the hard disk drive and may interfere with smooth recording.
TECRA A11/S11, Satellite Pro S500 Disclaimer Toshiba does not guarantee that the face recognition utility technology will be completely secure or error-free. Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
TECRA A11/S11, Satellite Pro S500 7. Perform the verification test. Face the screen as you do when you register. ■ If verification fails, click the Back button and re-register. Please refer to step 6 from step 4. 8. If verification is successful, click the Next button and register an account. 9. Register the account. Fill in all the fields. 10. The Management screen is displayed. The registered account name will be displayed.
TECRA A11/S11, Satellite Pro S500 1:N Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( ). 4. “Please face the camera” will be displayed. 5. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another. ■ If an error occurs during authentication, you will be returned to the Select Tiles screen. 6.
TECRA A11/S11, Satellite Pro S500 Loading discs To load CD/DVDs, follow the steps as detailed below: 1. When the computer’s power is on, press the eject button to open the disc tray slightly. 2. Grasp the disc tray gently and pull until it is fully opened. 1 2 1. Disc tray 2. Eject button Figure 4-5 Pressing the eject button and pulling the disc tray open 3. Lay the CD/DVD, label side up, in the disc tray. 1 1.
TECRA A11/S11, Satellite Pro S500 ■ Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment. ■ Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive. 4. Press gently at the center of the CD/DVD until you feel it click into place. The CD/DVD should lie below the top of the spindle, flush with the spindle base.
TECRA A11/S11, Satellite Pro S500 2. The CD/DVD extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the CD/DVD. Figure 4-8 Removing a CD/DVD 3. Push the center of the disc tray to close it. Press gently until it locks into place. How to remove CD/DVD when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off.
TECRA A11/S11, Satellite Pro S500 Writing CD/DVDs on DVD Super Multi drives You can use the DVD Super Multi drive to write data to either CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM discs. The TOSHIBA Disc Creator is provided as writing software with this computer. ■ Please refer to the Writable discs, Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer.
TECRA A11/S11, Satellite Pro S500 Before writing or rewriting ■ Based on TOSHIBA’s limited compatibility testing, we suggest the following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
TECRA A11/S11, Satellite Pro S500 ■ DVD Super Multi drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media). ■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable. ■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. ■ DISC created in DVD-R (Dual Layer) format4 (Layer Jump Recording) cannot be read.
TECRA A11/S11, Satellite Pro S500 ■ Be sure to close all other software programs except for the writing software itself. ■ Do not run software such as a screen saver which can put a heavy load on the processor. ■ Operate the computer at its full power settings - do not use any power-saving features.
TECRA A11/S11, Satellite Pro S500 ■ Make sure that the write/rewrite operation is completed before going into either Sleep Mode or Hibernation Mode (writing is completed if you can remove an optical media on the DVD Super Multi drive). ■ If the media is of poor quality, or is dirty or damaged, writing or rewriting errors may occur. ■ Set the computer on a level surface and avoid places subject to vibration such as airplanes, trains or cars.
TECRA A11/S11, Satellite Pro S500 ■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs to achieve this you should use Windows Explorer or another similar utility. ■ When you back up a DVD disc, be sure that the source drive supports recording to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media - if this is not the case then the source disc might not be backed up correctly.
TECRA A11/S11, Satellite Pro S500 4. Hold the CD or DVD by its outside edge or the edge on the center hole any fingerprints on the surface of the disc can prevent the drive from properly reading data. 5. Do not expose the CD or DVD to direct sunlight, extreme heat or cold. 6. Do not place heavy objects on your CD’s or DVD’s. 7. If your CD’s or DVD’s become dusty or dirty, wipe them with a clean dry cloth from the center hole outwards - do not wipe in a circular direction.
TECRA A11/S11, Satellite Pro S500 Sound System This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. ■ To launch the Volume Mixer utility, right click on the speaker icon on the Taskbar, and select Open Volume Mixer from the sub menu. ■ To adjust the volume level of speakers or headphones, move the Speakers slider.
TECRA A11/S11, Satellite Pro S500 Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager. To launch the Realtek Audio Manager, click Start -> Control Panel, select Large icons from View by, then click Realtek HD Audio Manager. When you first launch the Realtek Audio Manager, you will see two device tabs. Speakers is the default output device. Microphone is the default input device.
TECRA A11/S11, Satellite Pro S500 4. On the Recording tab, select Microphone, and click Properties. 5. On the Advanced tab, select “2 channel, 16 bit, 48000 Hz (DVD Quality)” in the pull-down menu of the Default Format pane. 6. On the TOSHIBA Mic Effect tab, select the Enable Echo Canceller check box, and click Apply. Modem This section describes how to connect and disconnect the internal modem to and from a telephone jack.
TECRA A11/S11, Satellite Pro S500 3. Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to the currently selected region and telephony location. 4. Select either a region from the region menu or a telephony location from the sub-menu.
TECRA A11/S11, Satellite Pro S500 Dialing Properties You should select this item in order to display the dialing properties. If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection.
TECRA A11/S11, Satellite Pro S500 Disconnecting the modular cable To disconnect the modular cable, follow the steps as detailed below: 1. Pinch the lever on the plug in the telephone jack and pull it out from within the connector. 2. Pinch the lever on the plug in the computer’s modem jack and pull it out from within the computer. Wireless communications The computer’s wireless communication function supports some wireless communication devices.
TECRA A11/S11, Satellite Pro S500 ■ Wired Equivalent Privacy (WEP) data encryption based on an 128-bit encryption algorithm ■ Wi-Fi Protected Access™ (WPA™) The transmission speed over the wireless LAN, and the distance over which the wireless LAN can reach, may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, client design and software/hardware configurations.
TECRA A11/S11, Satellite Pro S500 Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Security Two advanced security mechanisms ensure a high level of security: ■ Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. ■ Encryption prevents eavesdropping and maintains link privacy.
TECRA A11/S11, Satellite Pro S500 Wireless communication switch You can enable or disable Wireless communication functions, with the on/off switch. No transmissions are sent or received when the switch is off. Slide the switch to the right to turn it on and to the left to turn it off. Wireless communication Indicator The wireless communication indicator shows the status of the computer’s wireless communication functions.
TECRA A11/S11, Satellite Pro S500 LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5E cable or higher. You cannot use a CAT3 or CAT5 cable.
TECRA A11/S11, Satellite Pro S500 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. When the computer is exchanging data with the LAN, the LAN Active indicator glows orange. When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows green.
TECRA A11/S11, Satellite Pro S500 Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Before moving the computer, it is recommended that you change the setting associated with the Hard Disk Drive Protection feature. Please refer to the section, Using the Hard Disk Drive (HDD) Protection, in this chapter for further information.
TECRA A11/S11, Satellite Pro S500 When vibration is detected, a message will be displayed on the screen, and the icon in the Taskbar notification area will change to the protection state. This message is displayed until the OK button is pressed or 30 seconds pass. When vibration subsides, the icon returns to the normal state. Taskbar icon State Icon Description Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position.
TECRA A11/S11, Satellite Pro S500 3D Viewer This feature displays a 3D object on the screen which moves in according to tilting or vibration of the computer. When the TOSHIBA HDD Protection detects computer vibration the Hard Disk Drive head is parked and the 3D object disk rotation will stop. When the head is un-parked the disk will begin to rotate again. The 3D Viewer can be started from the icon in the task tray. ■ This 3D object virtually represents the Computer’s internal Hard Disk Drive.
TECRA A11/S11, Satellite Pro S500 This function can be used for ports that support the USB Sleep and Charge function (hereinafter called “compatible ports”). Compatible ports are USB ports that have the ( ) symbol icon. You can use the “USB Sleep and Charge function” to charge certain USB-compatible external devices such as mobile phones or portable digital music players.
TECRA A11/S11, Satellite Pro S500 Starting the USB Sleep and Charge Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge. Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function in groups. USB Sleep and Charge compatible USB ports are assigned to each group. Check the check boxes for each group to enable the USB Sleep and Charge function for the USB ports assigned to that group.
TECRA A11/S11, Satellite Pro S500 Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
TECRA A11/S11, Satellite Pro S500 Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer.
TECRA A11/S11, Satellite Pro S500 For A4 size keyboard: Press FN + F10 or FN + F11 to access the computer’s integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the Keypad overlay for A4 size keyboard section in this chapter for more information on how to operate these keys, taking care to note that the power on default for both settings is off.
TECRA A11/S11, Satellite Pro S500 Sleep: Pressing FN + F3 switches the system to Sleep Mode. Hibernate: Pressing FN + F4 switches the system to Hibernation Mode. Output: Pressing FN + F5 changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. Brightness Down: Pressing FN + F6 decreases the computer’s display panel brightness in individual steps.
TECRA A11/S11, Satellite Pro S500 Zoom: Pressing FN + Space changes the display resolution. TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows.
TECRA A11/S11, Satellite Pro S500 Keypad overlay for A4 size keyboard Your computer’s keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge. The overlay provides the same functions as the numeric keypad on a standard 104/105-key enhanced keyboard.
TECRA A11/S11, Satellite Pro S500 Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold down FN key and press any other key - this key will operate as if the overlay were off. 2. Type upper-case characters by holding down FN + SHIFT and pressing a character key. 3. Release FN key to continue using the selected overlay function.
TECRA A11/S11, Satellite Pro S500 5-8 User’s Manual
TECRA A11/S11, Satellite Pro S500 Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
TECRA A11/S11, Satellite Pro S500 Power conditions continued Power on AC adaptor not connected Battery charge is above low battery trigger point • Operates • LED: Battery off DC IN off Battery charge is below low battery trigger point • Operates • LED: Battery flashes orange DC IN off Battery charge is exhausted Computer shuts down No battery installed • No operation • LED: Battery off DC IN off Power off (no operation) Monitoring of power condition As shown in the below table, the Battery, DC IN
TECRA A11/S11, Satellite Pro S500 DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Indicates the AC adaptor is connected and is correctly supplying power to the computer. Flashing orange Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact your reseller or dealer.
TECRA A11/S11, Satellite Pro S500 Real Time Clock (RTC) battery The Real Time Clock (RTC) battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off.
TECRA A11/S11, Satellite Pro S500 ■ The battery pack, Extended Battery Pack and High Capacity Battery Pack are lithium ion batteries, which can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ The computer’s RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative.
TECRA A11/S11, Satellite Pro S500 Battery charging notice The battery may not begin charging immediately under the following conditions: ■ The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5° to 35°C (41° to 95°F). ■ The battery is nearly completely discharged.
TECRA A11/S11, Satellite Pro S500 Maximizing battery operating time A battery’s usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: ■ Processor speed ■ Screen brightness ■ System Sleep Mode ■ System Hibernation Mode ■ Display power off period ■ Hard disk drive power off period ■ How often and for how long you use the hard disk drive and external disk(c) drives, for example, optical disc and floppy diskette drive.
TECRA A11/S11, Satellite Pro S500 4. Connect the AC adaptor to the DC IN 15V jack of the computer, and to a wall outlet that is supplying power. The DC IN indicator should glow green, and the Battery indicator should glow orange to indicate that the battery pack is being charged, however, in the event that DC IN indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and the power cord. 5.
TECRA A11/S11, Satellite Pro S500 6. Slide and hold the battery release latch (2) to disengage the battery pack and then remove it from the computer (3). 3 1 2 1. Battery pack 2. Battery lock 3.
TECRA A11/S11, Satellite Pro S500 TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password.
TECRA A11/S11, Satellite Pro S500 ■ Change (button) Click this button to change a registered password. Before you can change a password, you must first enter the current password correctly. Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password. ■ Owner String (text box) You can use this box to associate text with the password. After you enter text, click Apply or OK.
TECRA A11/S11, Satellite Pro S500 To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in Chapter 1, Getting Started. The following message will appear in the screen: S Password= 2. Enter the Password. 3. Press ENTER. If you enter the password incorrectly three times in a row, the computer shuts off. In this case, you must turn the computer back on to retry password entry.
TECRA A11/S11, Satellite Pro S500 System automatic Sleep/Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration. Refer to the Special features section in Chapter 3, Hardware, Utilities and Options, for an explanation of how to set the duration.
TECRA A11/S11, Satellite Pro S500 6-14 User’s Manual
TECRA A11/S11, Satellite Pro S500 Chapter 7 HW Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer, and provides information on settings for various functions. Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Display, Boot Priority, Keyboard, CPU, LAN, SATA and USB) to allow specific functions of the computer to be configured.
TECRA A11/S11, Satellite Pro S500 General This window displays the BIOS/EC version and contains two buttons: Default and About. Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version, date and EC version. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor.
TECRA A11/S11, Satellite Pro S500 Boot Priority Boot Priority Options This tab allows you to set the priority for booting the computer. The Boot Priority Options setting window will be displayed as shown below. Click the up and down arrow buttons to adjust the priority. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: U Selects the USB floppy diskette drive*1. N Selects the network.
TECRA A11/S11, Satellite Pro S500 To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key. 2. Use the up and down cursor keys to select the boot device you want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted.
TECRA A11/S11, Satellite Pro S500 CPU This function allows you to set the processor’s operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: Dynamically Switchable The processor’s power consumption and automatic clock speed switching functions are enabled - in use the processor’s operation is automatically switched when necessary (default).
TECRA A11/S11, Satellite Pro S500 Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN functions (Default). Disabled Disables Built-in LAN functions. USB USB KB/Mouse Legacy Emulation You can use this option to enable or disable USB keyboard/mouse legacy emulation so that, even if your operating system does not support USB devices, you can still use a standard USB mouse and keyboard - to achieve this you should set the appropriate option(s) to Enabled.
TECRA A11/S11, Satellite Pro S500 Chapter 8 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
TECRA A11/S11, Satellite Pro S500 ■ Make sure all optional accessories are configured properly in the computer’s setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration). ■ Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors.
TECRA A11/S11, Satellite Pro S500 Software Hardware The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted - in these instances try loading another copy of the software if possible. If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages.
TECRA A11/S11, Satellite Pro S500 System start-up When the computer does not start properly, check the following items: ■ Self Test ■ Power Sources ■ Power-on Password Self test While booting up the computer, self test is executed automatically and the TOSHIBA logo is displayed on the screen. This message remains on the screen for a few seconds.
TECRA A11/S11, Satellite Pro S500 Overheating power down If the processor’s temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down and DC IN indicator blinks orange Leave the computer off until the DC IN indicator stops blinking.
TECRA A11/S11, Satellite Pro S500 Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes, for more information on these indicators, together with general battery operation. Problem Procedure Battery doesn’t power the computer The battery may be discharged - connect the AC adaptor to recharge the battery.
TECRA A11/S11, Satellite Pro S500 Real Time Clock Problem Procedure The following message is Displayed on the screen: RTC Power Failure. Check system. Then press [F2] key. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. Turn on the computer while pressing the F2 key. 2. Release the F2 key when the TOSHIBA Leading Innovation >>> screen appears - the BIOS setup application will load. 3.
TECRA A11/S11, Satellite Pro S500 Internal display panel Apparent computer’s display panel problems may be related to the computer’s setup and configuration - please refer to Chapter 7, HW Setup, for further information. 8-8 Problem Procedure No display Press the FN + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the computer’s display panel.
TECRA A11/S11, Satellite Pro S500 Hard disk drive Problem Procedure Computer does not boot from hard disk drive Check to see whether that is a floppy diskette in the floppy diskette drive or a CD-ROM/DVDROM in the optical disc drive - if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Priority section in Chapter 7, HW Setup, for further information.
TECRA A11/S11, Satellite Pro S500 DVD Super Multi drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Open the disc tray and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the CD/DVD. Make sure there is no obstruction.
TECRA A11/S11, Satellite Pro S500 SD/SDHC Card For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure SD/SDHC Card error occurs Remove the SD/SDHC Card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your SD/SDHC Card for further information.
TECRA A11/S11, Satellite Pro S500 Memory Stick For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure Memory Stick/ Memory Stick PRO/ Memory Stick PRO Duo error occurs Remove the Memory Stick/Memory Stick PRO/ Memory Stick PRO Duo from the computer and then reinsert it in order to ensure it is firmly connected.
TECRA A11/S11, Satellite Pro S500 MultiMediaCard For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure MultiMediaCard error occurs Remove the MultiMediaCard from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your MultiMediaCard for further information.
TECRA A11/S11, Satellite Pro S500 8-14 Problem Procedure Double-tapping (Touch Pad) or double-clicking (AccuPoint) does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse. 2. Within the Mouse Properties window, click the Buttons tab. 3. Set the double-click speed as required and click OK.
TECRA A11/S11, Satellite Pro S500 USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached. User’s Manual Double-clicking does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1.
TECRA A11/S11, Satellite Pro S500 Fingerprint Sensor Problem Procedure Reading of the fingerprint was not successful. In this instance you should try the fingerprint reading operation again using the correct finger position please refer to Using the Fingerprint Sensor in Chapter 4, Operating Basics, for further information. Alternatively, you should try the recognition process again using another enrolled finger. The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint.
TECRA A11/S11, Satellite Pro S500 USB Sleep and Charge function For more information and settings, please refer to the Using the TOSHIBA USB Sleep and Charge Utility section in Chapter 4, Operating Basics. Problem Procedure I cannot use the “USB Sleep and Charge function”. USB Sleep and Charge function may be disabled. Select the “Enable USB Sleep and Charge” check box in the TOSHIBA Sleep and Charge utility to enable this function.
TECRA A11/S11, Satellite Pro S500 Problem Procedure External devices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port if the USB Sleep and Charge function is enabled. Reconnect the external device after turning the computer ON.
TECRA A11/S11, Satellite Pro S500 Additional memory module Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules. User’s Manual Problem Procedure If there is a memory malfunction, the Power indicator will repeatedly flash (on for 0.5 seconds, off for 0.5 seconds) in the following patterns; If there is an error in only slot A or no memory module is inserted in Slot A: orange twice, then green once.
TECRA A11/S11, Satellite Pro S500 Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Adjust the volume. To increase the volume click the volume up button, and to decrease it click the volume down button. Check the software volume settings. Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure.
TECRA A11/S11, Satellite Pro S500 External monitor Please also refer to Chapter 3, Hardware, Utilities and Options, and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor’s power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet.
TECRA A11/S11, Satellite Pro S500 Modem This information is only applicable to models equipped with a built-in modem. 8-22 Problem Procedure Communication software can’t initialize modem Make sure the computer’s internal modem settings are correct - please refer to the Phone and Modem Options link within the Windows Control Panel.
TECRA A11/S11, Satellite Pro S500 LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator.
TECRA A11/S11, Satellite Pro S500 TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
TECRA A11/S11, Satellite Pro S500 Appendix A Specifications This appendix summarizes the computer’s technical specifications.
TECRA A11/S11, Satellite Pro S500 Built-in Modem This information is only applicable to models equipped with a built-in modem.
TECRA A11/S11, Satellite Pro S500 Appendix B Display Controller and Video mode Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the display panel’s increased resolution, lines may appear broken in when displaying images in full-screen text mode.
TECRA A11/S11, Satellite Pro S500 B-2 User’s Manual
TECRA A11/S11, Satellite Pro S500 Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications User’s Manual Form Factor PCI Express Mini Card Compatibility ■ IEEE 802.11 Standard for Wireless LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
TECRA A11/S11, Satellite Pro S500 Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
TECRA A11/S11, Satellite Pro S500 2.4GHz Band Channels Sets (Wireless IEEE 802.11 Revision b, g and n) Frequency Range Channel ID 2400-2483.5 MHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457*1 11 2462 12 2467*2 13 2472*2 *1 Factory-set default channels *2 The band width and the channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region.
TECRA A11/S11, Satellite Pro S500 5GHz Band Channels Sets (Wireless IEEE 802.
TECRA A11/S11, Satellite Pro S500 *2 The channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region. Check if these channels can be used in your country/region. The channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point.
TECRA A11/S11, Satellite Pro S500 C-6 User’s Manual
TECRA A11/S11, Satellite Pro S500 Appendix D Bluetooth wireless technology Interoperability Bluetooth Adaptor from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ■ Bluetooth Specification Ver. 2.1+EDR, as defined and approved by The Bluetooth Special Interest Group.
TECRA A11/S11, Satellite Pro S500 Bluetooth wireless technology and your Health The products with Bluetooth wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
TECRA A11/S11, Satellite Pro S500 USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy.
TECRA A11/S11, Satellite Pro S500 Taiwan Article 12 Without permission granted by the DGT or NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
TECRA A11/S11, Satellite Pro S500 2. Indication The indication shown below appears on this equipment. (1) 2.4: This equipment uses a frequency of 2.4 GHz. (2) FH: This equipment uses FH-SS modulation. (3) 1: The interference range of this equipment is less than 10 m. (4) This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3.
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TECRA A11/S11, Satellite Pro S500 Appendix E AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 125 or 250 VAC (depending on country/region’s power standards) Certification agencies U.S.
TECRA A11/S11, Satellite Pro S500 In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A.
TECRA A11/S11, Satellite Pro S500 Appendix F TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and the system cooling, informing you of significant system conditions. This application recognizes the system and individual component serial numbers, and will track specific activities related to the computer and their usage.
TECRA A11/S11, Satellite Pro S500 Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: ■ Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor. ■ Click the icon ( ) in the notification area, then click the “Enable PC Health Monitor...” message the first time you run the application and “Run PC Health Monitor...” every time thereafter.
TECRA A11/S11, Satellite Pro S500 Cleaning the cooling module This section explains how to clean the cooling module. If you use the computer for a long period, the inside of the computer may become hot. Always allow the computer to cool to room temperature before you clean the cooling module. To clean the cooling module, follow the steps detailed below: 1. Shut down the computer - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 1, Getting Started, if required).
TECRA A11/S11, Satellite Pro S500 6. Lift the plastic film and clean the cooling module using a vacuum cleaner or other cleaning tool. Do not use a ball pen, cotton swap or similar to remove dust. If these touch the inside of the computer, it could be damaged or become clogged, leading to further problems. 1. Plastic film 1 Figure F-2 Lift the plastic film 7. Slide the Cooling module cover back into place on the computer to reattach. 8.
TECRA A11/S11, Satellite Pro S500 Appendix G Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
TECRA A11/S11, Satellite Pro S500 Under some conditions, your computer product may automatically shut-down. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended conditions.
TECRA A11/S11, Satellite Pro S500 Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity.
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TECRA A11/S11, Satellite Pro S500 Appendix H If your computer is stolen Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office.
TECRA A11/S11, Satellite Pro S500 TOSHIBA Theft Registration Send to: Fax number: TOSHIBA Europe GmbH Technical Service and Support Leibnizstr. 2 93055 Regensburg Germany +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Tecra A11) Model number: (e.g. PCBA1E) Serial number: (e.g.
TECRA A11/S11, Satellite Pro S500 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
TECRA A11/S11, Satellite Pro S500 GB: gigabyte HDD: hard disk drive IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers IMSM: Intel Matrix Storage Manager I/O: input/output IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and
TECRA A11/S11, Satellite Pro S500 A AccuPoint: A pointing device integrated into the TOSHIBA computer keyboard. adaptor: A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
TECRA A11/S11, Satellite Pro S500 Bluetooth: A short-range radio technology designed to simplify wireless communication among computers, communication devices and the Internet. board: A circuit board. An internal card containing electronic components, called chips, which perform a specific function or increase the capabilities of the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory.
TECRA A11/S11, Satellite Pro S500 chip: A small semiconductor containing computer logic and circuitry for processing, memory, input/output functions and controlling other chips. click: To press and release the pointing device’s primary button without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated. See also double-click. CMOS: Complementary Metal-Oxide Semiconductor.
TECRA A11/S11, Satellite Pro S500 D data: Information that is factual, measurable or statistical that a computer can process, store, or retrieve. data bits: A data communications parameter controlling the number of bits (binary digits) used to make up a byte. If data bits = 7 the computer can generate 128 unique characters. If data bits = 8 the computer can generate 256 unique characters. DC: Direct Current. Electric current that flows in one direction. This type of power is usually supplied by batteries.
TECRA A11/S11, Satellite Pro S500 DVD-RAM: A Digital Versatile Disc-Random Access Memory is a highcapacity, high performance disc that lets you store large volumes of data. The DVD-ROM drive uses a laser to read data from the disc. DVD-ROM: A Digital Versatile Disc-Read Only Memory is a high capacity, high performance disc suitable for play back of video and other highdensity files. The DVD-ROM drive uses a laser to read data from the disc.
TECRA A11/S11, Satellite Pro S500 floppy diskette drive (FDD): An electromechanical device that reads and writes to floppy diskettes. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk. function keys: The keys labeled F1 through F12 that tell the computer to perform certain functions.
TECRA A11/S11, Satellite Pro S500 input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or external or internal storage devices. The data sent (or output) by the sending computer is input for the receiving computer. instruction: Statements or commands that specify how to perform a particular task. interface: 1) Hardware and/or software components of a system used specifically to connect one system or device to another.
TECRA A11/S11, Satellite Pro S500 Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets of glass coated with transparent conducting material. The viewing-side coating is etched into character forming segments with leads that extend to the edge of the glass. Applying a voltage between the glass sheets alters the brightness of the liquid crystal. M main board: See motherboard. megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also kilobyte.
TECRA A11/S11, Satellite Pro S500 non-system disk: A disk for storing programs and data that cannot be used to start the computer. Compare system disk. nonvolatile memory: Memory that is capable of permanently storing information. Turning the computer’s power off does not alter data stored in nonvolatile memory. numeric keypad overlay: A feature that allows you to use certain keys on the keyboard to perform numeric entry, or to control cursor and page movement.
TECRA A11/S11, Satellite Pro S500 peripheral: Any device, such as a printer or joystick, that is attached to the computer and controlled by the computer’s CPU. pixel: A picture element. The smallest dot that can be made on a display or printer. Also called a pel. plug and play: A capability with Windows that enables the system to automatically recognize connections of external devices and make the necessary configurations in the computer.
TECRA A11/S11, Satellite Pro S500 Read Only Memory (ROM): Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S S/P DIF: A standard of digital interface for audio.
TECRA A11/S11, Satellite Pro S500 Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. U USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer. V VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer.
TECRA A11/S11, Satellite Pro S500 Index A D AC adaptor, 3-3 additional, 3-35 connecting, 1-4 DC IN 15V jack, 2-6 ASCII characters, 5-7 DC IN indicator, 2-12, 6-3 Display, 3-4 automatic power off, 3-6 brightness down, 5-4 brightness up, 5-4 controller, B-1 hinges, 2-10 opening, 1-6 screen, 2-10 Docking port, 2-7 Documentation list, 1-1 Dual Pointing Device AccuPoint, 2-11, 4-2 AccuPoint control buttons, 2-11 Touch Pad, 2-11, 4-1, 8-13 Touch Pad control buttons, 2-11, 4-1 using, 4-1 DVD Super Multi drive
TECRA A11/S11, Satellite Pro S500 F Fingerprint Sensor problems, 8-16 using, 4-3 Floppy diskette care, 4-24 FN + 1 (TOSHIBA Zooming Utility reduce), 5-5 FN + 2 (TOSHIBA Zooming Utility enlarge), 5-5 FN + Enter, 5-3 FN + ESC (Mute), 5-3 FN + F1 (Lock), 5-3 FN + F10 (Arrow mode), 5-3 FN + F11 (Numeric mode), 5-3 FN + F12 (ScrLock), 5-3 FN + F2 (Power Plan), 5-3 FN + F3 (Sleep), 5-4 FN + F4 (Hibernate), 5-4 FN + F5 (Output), 5-4 FN + F6 (Brightness Down), 5-4 FN + F7 (Brightness Up), 5-4 FN + F8 (Wireless), 5
TECRA A11/S11, Satellite Pro S500 L LAN, 3-5, 4-33 active indicator, 2-6 cable types, 4-34 connecting, 4-34 disconnecting, 4-35 jack, 2-6 Link indicator, 2-6 problems, 8-23 M Media care, 4-23 Card care, 3-21 CD/DVDs, 4-23 Floppy diskettes, 4-24 Memory card care, 3-22 Memory, 3-2 additional, 3-35 installing, 3-25 problems, 8-19 removing, 3-27 Memory Stick, 3-20 inserting, 3-22 problems, 8-12 removing, 3-23 Modem, 3-5 connecting, 4-29 disconnecting, 4-30 jack, 2-6 problems, 8-22 properties menu, 4-28 region
TECRA A11/S11, Satellite Pro S500 R Recovery hard disk drive, 1-12, 1-14 Recovery Media, 1-14 Restarting the computer, 1-11 S SD/SDHC Card formatting, 3-21 inserting, 3-22 note, 3-20 problems, 8-11 removing, 3-23 Security lock, 3-34 Serial port, 3-33 Sleep Mode setting, 1-8 System automatic, 3-7 Smart Card, 3-17 inserting, 3-18 problems, 8-11 removing, 3-19 Soft keys enhanced keyboard, 5-2 ENTER, 5-3 ScrLock, 5-3 Sound system headphone jack, 2-4 microphone jack, 2-4 problems, 8-20 Stereo speakers, 2-2 T
