User's Manual

Strata CTX Attendant Console 09/02 49
Appendix – Call List
The call list view provides a list of calls and related information. The following
attributes of a call are displayed in the columns of the call list view:
Call Attribute Description
Status:
Incoming
The call is offered to the station and indicates a new call (Ring or
NoRing).
Dialing The call is in the process of dialing.
RingBack The call is receiving ringback tone
Announcing The call is in announcing mode.
Busy The call is receiving busy tone.
Active The call is connected.
Conferenced The call is conferenced.
On Hold
The call is on hold, on hold pending conference, or on hold pending
transfer.
ConsultHold Consultation Hold call.
Disconnected The call is disconnected.
ParkPage The call is Park Page Connected.
PageBusy The call is Park Page Busy.
InConference When a Station adds the Console to conference.
InDoorPhone The call is in doorphone.
Message Station sent a Message Waiting to Console.
LineBusy The trunk line is busy.