User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see “If Something Goes Wrong” on page 88 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. For the state of California only. Model: WT8 - A Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The device system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available.
Protection of Stored Data For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM.
FCC Notice “Declaration of Conformity Information” This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Bluetooth® Wireless Technology Interoperability Bluetooth® modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.
Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Wireless Interoperability Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers.
Specific Absorption Rate (IEEE) Your device is designed to be in compliance with Radio Waves exposure regulations and does not exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) in accordance with the Federal Communications Commission (FCC) and Industry Canada (IC). A substantial safety margin is set to assure the safety of all persons, regardless of health.
Canada – Industry Canada (IC) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb.
This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. Please note that high-power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse.
Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: Nederland: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. For registration and license please contact IBPT/BIPT.
Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 Countries MHz Austria Belgium, France, Switzerland/ Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed 5250-5350 MHz 5470-5725 MHz Channels: 36, 40, 44, 48 Channels: 52, 56, 60, 64 Indoor Only Indoor Only Channels: 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 O O x O Indoor/Outdoor
❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device.
The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. 2.
VCCI Class B Information Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved.
Notice The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
Trademarks Encore is a trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. patents apply to this product. See http://patents.dts.com.
Device Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction.............................................................25 This guide ............................................................ 26 Safety icons ......................................................... 27 Other icons used............................................ 27 Your device’s features and specifications ..... 28 Documentation .................................................... 28 Service options .................................................... 28 Precautions .........
Contents Charging the battery ............................................ 37 Using the device for the first time ........................ 38 Turning on the power .................................... 38 Initial setup..................................................... 38 Setting up your software................................ 39 Registering your device with Toshiba.................. 39 To Shut down your device ................................... 40 To place your device in Sleep mode .................
Contents 23 Chapter 3: Mobile Computing ................................64 Toshiba’s energy-saver design............................ 64 Running the device on battery power.................. 64 Battery Notice ................................................ 65 Power management ....................................... 66 Charging the battery ............................................ 66 Charging the RTC battery .............................. 67 Determining remaining battery power............
Contents Chapter 5: Utilities.................................................. 85 Create Recovery Media ....................................... 86 Service Station..................................................... 86 TOSHIBA Application Installer ............................. 87 Chapter 6: If Something Goes Wrong .................... 88 Problems that are easy to fix ............................... 88 Problems when you turn on the device ...............
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba device, your work and entertainment can accompany you wherever you go. NOTE This device is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Introduction This guide NOTE Certain Microsoft® software product(s) included with this device may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES.
Introduction Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Documentation Your device’s features and specifications Certain device chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the device chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Introduction Service options 29 Precautions Your device is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the device. Keep this device away from small children. This device is not a toy and may be hazardous to small children, for example, small detachable parts may be a choking hazard.
Introduction File management tips File management tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. As you work with data it exists in the device’s memory. This memory is called “volatile memory” because it is only active while the device is turned on. When you turn off the device, all the data remaining in volatile memory is lost. To help avoid data loss, save your work to Internal Storage or network storage.
Chapter 1 Getting Started This chapter provides tips for using your device effectively, summarizes how to connect components, and explains what to do the first time you use your device. Please read the safety instruction information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device.
Getting Started Features and components Features and components For further details on each of the items listed in the following section, be sure to follow the provided references to sections later in this document. Front Web Camera indicator* Web Camera* Display *Available on certain models (Sample Illustration) Front view ❖ Web Camera indicator*—Glows when the Web Camera is active. For more information, see “Using the Web Camera” on page 82.
Getting Started Features and components 33 Back Web Camera* *Available on certain models (Sample Illustration) Back view ❖ Web Camera*—Allows you to take still photos (includes flash settings) or record videos. For more information, see “Using the Web Camera” on page 82. Left side microSD™ slot (Sample Illustration) Left side view ❖ microSD™ slot—Supports the use of microSD™ (SD™) media. For more information, see “Using a microSD™ Card” on page 105.
Getting Started Features and components Right side Power button Volume control button (Sample Illustration) Right side view ❖ Volume control button—Allows you to increase/decrease the volume. ❖ Power button—Turns the device on and off. Press and hold the button for several seconds to turn the device ON/OFF. Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode. For more information, see “To Shut down your device” on page 40.
Getting Started Setting up your device 35 ❖ Micro HDMI™ port—Allows connection to an HDMI™-compatible television or external display device. ❖ Micro USB port—Allows the transfer of data via the USB cable and charging of the battery via the USB/AC adaptor. Bottom Speaker Speaker (Sample Illustration) Bottom view ❖ Speakers—Allow you to listen to sounds on your device. For more information, see “Using the built-in speakers” on page 104.
Getting Started Connecting to a power source Connecting to a power source Your device requires power to operate. Use the USB Power cable and USB/AC adaptor to connect the device to a live electrical outlet, or to charge the device’s battery. Always confirm that the USB/AC adaptor (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.
Getting Started Charging the battery 37 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. _ + 2 Plug the USB Power cable into the Micro USB port on the device. (Sample Illustration) Connecting the USB/AC adaptor cord to the device NOTE 3 Do not force the plug into device. Connect the USB/AC adapter to a live electrical outlet.
Getting Started Using the device for the first time Using the device for the first time The device is now ready for you to turn it on and begin using it, see “Exploring Your Device’s Features” on page 75. Turning on the power To turn on the device: 1 Make sure any external devices (such as the USB/AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all slots are empty. 3 Press and hold the Power button for several seconds.
Getting Started Registering your device with Toshiba 39 Setting up your software When you turn on the device for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen instructions.
Getting Started To Shut down your device To Shut down your device 1 From the Start or Desktop screen, swipe in from the right edge of the screen. 2 When the Windows® charms appear, touch the Settings ( ) charm. Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. 3 In the lower right of the screen touch the Power ( icon. ) Shut down option Power (Sample Image) Shut down 4 Highlight Shut down, and then touch the Shut down option.
Getting Started Adding optional external devices 3 41 In the lower right of the screen touch the Power ( icon. ) Sleep option Power (Sample Image) Sleep 4 Highlight Sleep, and then touch the Sleep option. Sleep mode saves the current state of the device to memory so that, when you restart the device, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software.
Getting Started Recovering the Internal Storage Drive Recovery option Description Restoring from This option allows you to restore your system from recovery media the recovery media you created. You can remove all data from your system and reinstall Windows®. See “Recovering from a USB Recovery PBR (Push Button Reset)” on page 50.
Getting Started Recovering the Internal Storage Drive 43 NOTE During the recovery process your device must first be fully charged via the USB/AC adaptor. NOTE When you create recovery media, only the operating system files and drivers originally shipped with the device are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media.
Getting Started Recovering the Internal Storage Drive 2 Touch the Yes button. The Recovery Image Utility dialog box appears. (Sample Image) Recovery Image Utility screen 3 Touch Create a Recovery Drive. A message displays indicating that you will need two items before proceeding. (Sample Image) Recovery Image Utility message screen 4 Touch OK to proceed.
Getting Started Recovering the Internal Storage Drive 45 The Recovery Drive screen appears. (Sample Image) Recovery Drive - Create a recovery drive screen 5 With the default checkbox checked, touch the Next button. NOTE You must have a Micro USB to USB On-the-Go adapter attached so that a USB flash drive of 8GB or higher can be attached. NOTE Recovery via microSD™ is not supported.
Getting Started Recovering the Internal Storage Drive The Recovery Drive screen appears, displaying the available drive(s). (Sample Image) Recovery Drive - available drive(s) screen NOTE The Next button is greyed out if the attached USB drive is not at least 8GB in size. NOTE If there are multiple USB flash drives connected to the device, the top drive will be selected by default. Be sure to select the correct drive intended for your recovery purpose. 6 Touch the Next button.
Getting Started Recovering the Internal Storage Drive NOTE 47 The Recovery Drive screen appears, displaying a warning message, stating “Everything on the drive will be deleted. If you have any personal files on this drive, make sure you’ve backed up the files.” (Sample Image) Recovery Drive - Warning screen 7 When you are ready to begin, touch the Create button. The drive is then formatted and copies all files needed for the PBR (Push Button Reset).
Getting Started Recovering the Internal Storage Drive The message, “the recovery drive is ready” appears when the copy process is complete. (Sample Image) Recovery Drive - The recovery drive is ready screen 8 NOTE 9 NOTE Touch the Finish button if you are done, otherwise proceed to step 9. The Delete the recovery partition link is an option that allows you to reclaim the recovery partition space. If you wish to reclaim the recovery partition space, touch the Delete the recovery partition link.
Getting Started Recovering the Internal Storage Drive 49 (Sample Image) Recovery Drive - Delete the recovery partition screen 10 Touch the Delete button when prompted. The partition drive will be deleted. (Sample Image) Recovery Drive - recovery partition deleted screen 11 Touch the Finish button when completed.
Getting Started Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 63). Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 63).
Getting Started Recovering the Internal Storage Drive 3 Select your USB boot device. The device reboots, and then the “Choose your keyboard layout” menu appears. (Sample Image) Choose your keyboard layout menu 4 Touch US (for a US keyboard) to continue. The “Choose an option” menu appears. (Sample Image) Choose an option menu 5 Touch Troubleshoot.
Getting Started Recovering the Internal Storage Drive The “Troubleshoot” menu appears. (Sample Image) Troubleshoot menu 6 Touch Reset your PC to perform the recovery. The “Reset your PC” menu appears. (Sample Image) Reset your PC menu 7 Touch Windows 8.1 to choose your target operating system. A message appears stating “Here’s what will happen.” This may take a few moments.
Getting Started Recovering the Internal Storage Drive 8 53 Touch Next. Two options are now available: ❖ Yes, repartition the drives ❖ No, keep the existing partitions (Sample Image) Reset your PC menu 9 If you select Yes, two more options become available: ❖ Just remove my files ❖ Fully clean the drive (Sample Image) Reset your PC menu NOTE Choosing the first option formats the drive quickly and restores it in the normal fashion. The second option may take several hours.
Getting Started Recovering the Internal Storage Drive Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device. NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 Swipe in from the right edge of the screen. When the Windows® charms appear touch the Search ( ) charm.
Getting Started Connecting an external device 55 Connecting an external device You can easily attach an external device to your device. To do this: 1 Read the directions that came with the external device to see if you first need to install new software. 2 Connect the external device’s video or USB cable to the port on your device and to the external device. 3 Connect the external device’s power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable).
Getting Started Using external display devices Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device: ❖ Connect one end of the cable (not included with your device) to the Micro HDMI™ Out port on the side of the display panel/tablet, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information.
Getting Started Customizing your device’s settings 4 57 Touch Second screen. (Sample Image) Display options window 5 Select the desired display setting. Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Getting Started Caring for your device Caring for your device This section gives tips on cleaning and moving your device. For information about taking care of your device’s battery, see “Taking care of your battery” on page 72. NOTE Please handle your device carefully to avoid scratching or damaging the surface. Cleaning the device Keep liquids, including cleaning fluid, out of the device’s speakers and other openings. Never spray cleaner directly onto the device and/or display.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the device’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your device to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Touch screen ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 103.
Learning the Basics Touch screen 61 Touch screen navigation Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen’s orientation. The screen is made of glass so avoid contact with sharp, rough, or abrasive objects or substances as screen may break or scratch if not handled properly. If you see a crack in the glass, discontinue use of the device to avoid injury.
Learning the Basics Mouse properties Mouse properties If you have attached an external mouse to your device, Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Swipe in from the right edge of the screen. When the Windows® charms appear, touch the Search ( ) charm, touch Settings and, in the Search field, type Mouse. In the list that appears, touch your selection. The Mouse screen appears. Adjust the settings as desired, and then touch OK.
Learning the Basics Saving your work 63 Saving your work Before you turn off the device using the Shut down command, save your work on the internal storage drive, external media, or flash media. This is one of the most important rules of computing. Many applications offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature. Backing up your work Back up all the files you create in case something happens to your device.
Chapter 3 Mobile Computing This chapter covers all aspects of using your device while traveling. Toshiba’s energy-saver design Your device enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the device on battery power 65 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Charging the battery TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the device is turned on. Power management Your device ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. Changes to these settings may result in system performance or stability issues.
Mobile Computing Charging the battery 67 Wall Outlet—The fastest way to charge your tablet is with the included USB/AC adaptor plugged into a wall outlet. Charging the RTC battery Your device has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your device’s configuration settings. When fully charged, it maintains this information for up to a month when the device is powered off.
Mobile Computing Charging the battery With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the device for as long as a new battery, even when fully charged. TECHNICAL NOTE: The device drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
Mobile Computing Charging the battery 69 A window appears displaying the power level of the battery. (Sample Image) Power Options screen 2 Touch More power options. The Power Options window appears. 3 Touch Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 4 Touch Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Touch Battery to display the battery options.
Mobile Computing Charging the battery Conserving battery power How long a fully charged battery lasts when you are using the device depends on a number of factors, such as: ❖ How the device is configured ❖ How much you use the internal storage drive or other optional devices ❖ Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep, which saves power when you tu
Mobile Computing Charging the battery 2 71 Touch More power options. The Power Options window appears. (Sample Image) Power Options window 3 Select an appropriate plan for your work environment or create your own custom plan. 4 Touch Create a power plan in the left pane to set up a new plan. NOTE 5 To edit a plan or to edit advanced settings, continue to the following steps. Touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings.
Mobile Computing Changing the battery Changing the battery NOTE The device’s battery is not accessible by the user. When your battery has run out of power, plug in the USB/AC adaptor. If you find that a new battery is needed, contact the location where you purchased the device for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery.
Mobile Computing Disposing of your device 73 Maintaining your battery Fully discharging a battery will allow better accuracy of the battery meter. To fully discharge your battery: ❖ Periodically, disconnect the device from a power source and operate it on battery power until the battery fully discharges. Disposing of your device Never attempt to dispose of a device by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven).
Mobile Computing Traveling tips TECHNICAL NOTE: When traveling by air, you may be required to pass your device through airport security equipment. The X-ray equipment will not harm your device. NOTE Before using your device aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON) if your device has wireless LAN capability. NOTE To enable/disable the wireless antenna, use the Airplane mode switch located under Networks, see “Setting up for communications” on page 80.
Chapter 4 Exploring Your Device’s Features In this chapter, you will explore some of the special features of your device. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information. When you swipe in from the right edge of the screen, a list of Windows® charms will slide out from the right.
Exploring Your Device’s Features Exploring the Start screen For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and perform most other computing tasks. By swiping in from the right edge of your screen, you will find a list of charms: Search, Share, Start, Devices and Settings.
Exploring Your Device’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
Exploring Your Device’s Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area. You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.
Exploring Your Device’s Features Windows® Store 79 Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific task, touch the appropriate notification area icon.
Exploring Your Device’s Features Setting up for communications Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi®/broadband connection, etc.) Connect to the Internet NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services.
Exploring Your Device’s Features Exploring audio features 81 Accessing a network For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access. Exploring audio features You can use your device to record sounds using the device’s internal microphones (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.
Exploring Your Device’s Features Using the Web Camera Using external speakers or headphones NOTE To locate your headphone/microphone jack, please refer to your Quick Start document. Your device is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones.
Exploring Your Device’s Features Using a microSD™ Card ❖ NOTE 83 Have video conference calls To email, instant message or video conference, you must be connected to the Internet. To access the Web Camera, on the Start screen touch the Camera tile. The Web Camera indicator light glows when the Web Camera is active. NOTE When the Web camera is not active the indicator light is off. Using a microSD™ Card The Memory card reader supports the use of a microSD™ Card.
Exploring Your Device’s Features Using a microSD™ Card When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. NOTE Always remove memory media when not in use. Removing memory media 1 2 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2.
Chapter 5 Utilities Your device includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities Create Recovery Media Create Recovery Media The Create Recovery Media utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media” on page 42.
Utilities TOSHIBA Application Installer 87 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device. NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 Swipe in from the right edge of the screen. When the Windows® charms appear, touch the Search ( ) charm. Then touch the Search field, and begin typing Application Installer.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your device are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the device 89 Problems when you turn on the device These problems may occur when you turn on the power. The device will not start. Make sure you attached the USB Power cable to the USB/AC adaptor properly. Press and hold the Power button for at least 5 seconds, and then swipe down where indicated. If you are using the USB/AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.
If Something Goes Wrong The Windows® operating system is not working The Windows® operating system is not working Once you are familiar with your device and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears. ❖ The operating system takes a long time to start.
If Something Goes Wrong The Windows® operating system is not working 91 You now have several options: Refresh your device ❖ Your files and personalization settings won't change ❖ Your device settings will be changed back to their defaults ❖ Your Apps from the Windows® Store are retained ❖ Apps you installed from discs or Web sites are removed ❖ A list of removed apps is saved to your desktop For more information, see “Recovering from a USB Recovery PBR (Push Button Reset)” on page 50.
If Something Goes Wrong The Windows® operating system is not working Startup Settings In previous Operating Systems the majority of the options found on this menu were available by pressing the F8 key during the Windows® boot process: ❖ Enable low resolution video mode Restarts Windows® using your current video driver at low resolution. This allows you to reset your display settings in the event they have been improperly set.
If Something Goes Wrong Fixing a problem with Device Manager 93 My browser cannot find the URL address I typed in. Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site. My browser cannot find a site I bookmarked. The World Wide Web is constantly changing.
If Something Goes Wrong Power and the batteries Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device’s properties: 1 Swipe in from the right edge of the screen. When the Windows® charms appear, touch the Search ( ) charm. Then touch the Search field, and begin typing Device Manager.
If Something Goes Wrong Display problems 95 Here are some typical problems and how to solve them: The USB Power cable to the USB/AC adaptor work correctly, but the battery will not charge. The tablet’s battery does not charge while the device is consuming full power. Try turning off the device. The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again.
If Something Goes Wrong Display problems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s Power cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the device is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Check the display priority as described above. The screen does not look correct.
If Something Goes Wrong Disk or storage drive problems 97 The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode. Small bright dots appear on your TFT display when you turn on your device.
If Something Goes Wrong Disk or storage drive problems 3 Touch and hold the drive you wish to check. (Sample Image) Selecting the drive 4 In the pop-up menu, touch Properties. The drive’s Properties box appears. 5 Touch the Tools tab. 6 Touch the Check button. The Error Checking box appears. The system will alert you if you need to scan the drive. 7 Even if you do not need to scan the drive for errors you can scan by touching Scan drive. Error-checking tests and repairs the storage drive.
If Something Goes Wrong Sound system problems 99 Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
If Something Goes Wrong Wireless networking problems You may have connected the printer while the device is on. Disable Sleep mode, turn off the device, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the device back on. Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file.
If Something Goes Wrong Wireless networking problems 101 ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive. ❖ Check the Windows® Control Panel's Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. To access the Device Manager, swipe in from the right edge of the screen.
If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your device will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips” on page 59 for instructions. On a regular basis, back up the information stored on your internal storage drive.
If Something Goes Wrong Develop good computing habits 103 Data and system configuration backup in the Windows® operating system The Windows® operating system offers some easy-to-use features for backing up your Windows® settings and your data - documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
If Something Goes Wrong Develop good computing habits 8 Touch the input field, and enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then touch Create. The Windows® operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created. 9 Touch Close.
If Something Goes Wrong Develop good computing habits 105 Backing up your data or your entire device with the Windows® operating system The most valuable component of your device system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your device system may be a recent backup of your data.
If Something Goes Wrong Develop good computing habits restore the Windows® operating system to the state it was in prior to the installation, undoing any changes that the installation process introduced. ❖ Back up your critical data (see “Backing up your data or your entire device with the Windows® operating system” on page 105). ❖ Have your back up media on hand in case you need any files from them.
If Something Goes Wrong If you need further assistance 107 If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. Since some problems may be related to the operating system or the program you are using, it is important to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation.
If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices Australia Canada Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia Toshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France Germany Toshiba Systèmes (France) S.A. 7, Rue Ampère; B. P.
Appendix A Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 109 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User’s Guide.
Glossary DOS Disk Operating System DPI Dots Per Inch DVD Digital Versatile (or Video) Disc 111 DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI CEC High-Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Ins
Glossary RGB Red, Green Blue light (monitor) RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide.
Glossary 113 application—A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also program. B backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information.
Glossary bus—An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which data flows from one device to another. See also bus speed, frontside bus. bus speed—The speed at which the central processing unit (CPU) communicates with the other parts of the computer. C cache—A section of very fast memory in which frequently used information is duplicated for quick access.
Glossary 115 color palette—A set of specified colors that establishes the colors that can be displayed on the screen at a particular time. compatibility—The extent to which computers, programs, or devices can work together harmoniously, using the same commands, formats, or language as another. configuration—(1) The collection of components that make up a single computer system. (2) How parts of the system are set up (that is, configured).
Glossary Direct Current (DC)—The type of power usually supplied by batteries. DC flows in one direction. Compare Alternating Current (AC). Direct Memory Access (DMA)—A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device. directory—See folder. disable—To turn a computer option off. See also enable.
Glossary 117 DVD-ROM (Digital Versatile [or Video] Disc Read-Only Memory)—A very high-capacity storage medium that uses laser optics for reading data. Each DVD-ROM can hold as much data as several CD-ROMs. Compare CD-ROM. E emulation—A technique in which a device or program imitates another device or program. enable—To turn on a computer option. See also disable. eSATA—An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files.
Glossary format—(verb) To prepare a blank disk for use with the computer’s operating system. Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it. frontside bus—The primary pathway (bus) between the CPU and the computer’s main memory. Also called “system bus.” See also bus.
Glossary 119 Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off. See also Sleep, Suspend.
Glossary LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to incandescent and compact fluorescent lamps. LCD (Liquid Crystal Display)—A type of display that uses a liquid substance between two transparent electrode panels.
Glossary 121 multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI. N network—A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail.
Glossary peripheral—Any device, such as a printer or joystick, that is attached to the computer and controlled by the computer’s CPU. pixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug and Play—Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices.
Glossary 123 removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart—Synonymous with reboot.
Glossary solid state drive—A data storage device that utilizes solid- state memory as opposed to a hard disk (see also hard disk). Solid state drives hold a large amount of information and are used for storage of programs and data. Start screen—Displays the new Windows® operating system look and feel.
Glossary 125 utility—A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web—See World Wide Web. Wi-Fi®—A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
Index A AC power 66 accessing network 81 adding optional external devices 41 apps searching 62 starting from Start screen 62 audio features 81 B backing up data 30 backing up files 60, 63 battery battery life 65 care 72, 73 changing 72 charge time 66 charger 66 charging 37, 66 charging the real-time clock (RTC) 67 conserving power 70 determine remaining power 67 126 low charge 68 maintaining 73 maximum capacity 65 power management 66 power options 68 real-time clock (RTC) 65 recharge time 65 RTC memory 6
Index cleaning the device 58 communications set up 80 computing habits troubleshooting 102 computing tips 59 connecting device to a network 80 external device 55 HDMI™-compatible TV or display device 56 monitor 56 power source 36 USB/AC adaptor 36 USB/AC adaptor cord to Micro USB port 37 connecting power USB/AC adaptor 37 customize device settings 57 D data backing up 30 data/entire system backup troubleshooting 105 desktop creating new icon 78 exploring the 77 icons 78 recycle bin 78 standard features 76
Index Initial setup using your device for the first time 38 internal microphones 34 internal storage drive recovery 41 L Licenses 19 M maintaining your battery 73 Memory card reader inserting memory media 83 removing memory media 84 Micro USB port 35 microphone using 81 microphone jack 34 microSD™ Card using 83 microSD™ slot 33 monitor connecting 56 monitor problems troubleshooting 96 mouse properties 62 N network accessing 81 connecting your device 80 networking wireless 80 notification area 79 no
Index internal storage drive 41 recovering from a USB Recovery PBR 50 restoring from recovery media 50 recycle bin icon 78 registering device 39 restore points troubleshooting 103 running device on battery power 64 S safety device 73 disposing of device 73 icons 27 precautions 29 safety precautions battery 72 saving files 63 selecting a place to work 31 power plan options 70 video cables 55 Service Station 86 setting low battery notifications 68 setting up communications 80 device 35 software 39 USB/AC ad
Index external monitor 96 good computing habits 102 hard disk drive is slow 98 high-pitched noise 99 installing hardware/software 105 missing files/trouble accessing a drive 97 power and batteries 94 printer 99 restore points 103 screen does not look correct/ flickers 96 slow Internet connection 92 sound system 99 trouble running programs 99 URL address not found 93 Windows® operating system not working 90 wireless networking 100 turning on power 38 U USB/AC adaptor 36 using a microphone 81 Web Camer