User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see “If Something Goes Wrong” on page 82 in this guide.
California Prop 65 Warning This product contains chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling. For the state of California only.
Protection of Stored Data For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM.
FCC Notice “Declaration of Conformity Information” This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Bluetooth® Wireless Technology Interoperability NOTE This section is only applicable if your system has a Bluetooth® module. Bluetooth® modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group.
Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Wireless Interoperability Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/ ac), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers.
Specific Absorption Rate (IEEE) Your device is designed to be in compliance with Radio Waves exposure regulations and does not exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) in accordance with the Federal Communications Commission (FCC) and Industry Canada (IC). A substantial safety margin is set to assure the safety of all persons, regardless of health.
Canada – Industry Canada (IC) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Veuillez noter que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d.
The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse.
Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: Nederland: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. For registration and license please contact IBPT/BIPT.
Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 Countries MHz Austria Belgium, France, Switzerland/ Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O: allowed 5250-5350 MHz 5470-5725 MHz Channels: 36, 40, 44, 48 Channels: 52, 56, 60, 64 Indoor Only Indoor Only Channels: 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 O O x O Indoor/Outdoor
❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device.
The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. 2.
VCCI Class B Information Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved.
Notice The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
Trademarks Encore is a trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. patents apply to this product. See http://patents.dts.com.
Device Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction.............................................................25 This guide ............................................................ 26 Safety icons ......................................................... 27 Other icons used............................................ 27 Your device’s features and specifications ..... 28 Documentation .................................................... 28 Service options .................................................... 28 Precautions .........
Contents Charging the battery ............................................ 38 Using the device for the first time ........................ 38 Turning on the power .................................... 38 Initial setup..................................................... 39 Setting up your software................................ 39 Registering your device with Toshiba.................. 39 To Shut down your device ................................... 40 To place your device in Sleep mode .................
Contents 23 Chapter 3: Mobile Computing ................................57 Toshiba’s energy-saver design............................ 57 Running the device on battery power.................. 57 Battery Notice ................................................ 58 Power management ....................................... 59 Charging the battery ............................................ 59 Charging the RTC battery .............................. 60 Determining remaining battery power............
Contents Chapter 6: If Something Goes Wrong .................... 82 Problems that are easy to fix ............................... 82 Problems when you turn on the device ............... 83 The Windows® operating system is not working .......................................................... 84 Using Startup options to fix problems ........... 84 Internet problems........................................... 87 The Windows® operating system can help you....................................................
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba device, your work and entertainment can accompany you wherever you go. NOTE This device is compatible with European Union Directive 2011/65/EU, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of certain chemicals including, but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Introduction This guide NOTE Certain Microsoft® software product(s) included with this device may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES.
Introduction Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Documentation Your device’s features and specifications Certain device chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the device chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Introduction Service options 29 Precautions Your device is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the device. Keep this device away from small children. This device is not a toy and may be hazardous to small children, for example, small detachable parts may be a choking hazard.
Introduction File management tips File management tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. As you work with data it exists in the device’s memory. This memory is called “volatile memory” because it is only active while the device is turned on. When you turn off the device, all the data remaining in volatile memory is lost. To help avoid data loss, save your work to Internal Storage or network storage.
Chapter 1 Getting Started This chapter provides tips for using your device effectively, summarizes how to connect components, and explains what to do the first time you use your device. Please read the safety instruction information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device.
Getting Started Features and components Features and components For further details on each of the items listed in the following section, be sure to follow the provided references to sections later in this document. Front WT8 model WT10 model Front Web Camera* Front Web Camera* Display *Available on certain models (Sample Illustration) Front view ❖ Front Web Camera*—Allows you to take still photos (includes flash settings) or record videos.
Getting Started Features and components 33 Back WT8 model WT10 model Back Camera* Back Camera* Speakers *Available on certain models (Sample Illustration) Back view ❖ Back Camera*—Allows you to take still photos (includes flash settings) or record videos. ❖ Speakers—Allow you to listen to sounds on your device. For more information, see “Exploring audio features” on page 74.
Getting Started Features and components ❖ Speaker—Allows you to listen to sounds on your device. For more information, see “Exploring audio features” on page 74. ❖ microSD™ slot—Supports the use of microSD™ (SD™) media. For more information, see “Using a microSD™ Card” on page 76. ❖ Micro HDMI™ port—Allows connection to an HDMI™-compatible television or external display device. ❖ Micro USB port—Allows the transfer of data via the USB cable and charging of the battery via the USB/AC adaptor.
Getting Started Features and components ❖ 35 Speaker—Allows you to listen to sounds on your device. Top WT8 model Headphone/Microphone jack Windows® button Micro USB port WT10 model Internal microphone Power button Windows® button Volume control button (Sample Illustration) Top view ❖ Headphone/Microphone jack—Allows you to listen to or record sounds onto your device. For more information, see “Using external speakers or headphones” on page 75.
Getting Started Setting up your device Bottom WT8 model Strap hook WT10 model Strap hook (Sample Illustration) Bottom view ❖ Strap hook—Allows you to connect a pen strap to the device. NOTE The pen is not included with your device. Setting up your device TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 39 before adding external or internal components to your device.
Getting Started Connecting to a power source 37 Connecting to a power source Your device requires power to operate. Use the USB Power cable and USB/AC adaptor to connect the device to a live electrical outlet, or to charge the device’s battery. Always confirm that the USB/AC adaptor (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.
Getting Started Charging the battery Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. Charging the battery NOTE The device’s battery is not accessible by the user. Before using the battery to power the device, you must charge the battery. To charge the battery, leave the device plugged into the USB/AC adaptor with the device turned off.
Getting Started Registering your device with Toshiba 39 Initial setup The Startup screen is the first screen displayed when you turn on your device for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your device. Setting up your software When you turn on the device for the first time, do not turn off the power again until the operating system has loaded completely.
Getting Started To Shut down your device To Shut down your device 1 Press the Windows® ( ) button on the side of the device to display the Start screen and swipe in from the right edge of the screen. 2 When the Windows® charms appear, touch the Settings ( ) charm. Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. 3 In the lower right of the screen touch the Power ( icon.
Getting Started Adding optional external devices 3 41 In the lower right of the screen touch the Power ( icon. ) Sleep option Power (Sample Image) Sleep 4 Touch the Sleep option. Sleep mode saves the current state of the device to memory so that, when you restart the device, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See “Setting up your software” on page 39.
Getting Started Refresh or Reset your PC Recovery option Description Reset your PC This option allows you to remove all data from your system and reinstall Windows®. See “Reset your PC” on page 45. NOTE ❖ During the Refresh or Reset process your computer must be connected to an external power source via the AC adaptor. ❖ When you Refresh your system, only the operating system files and drivers originally shipped with the computer may be restored.
Getting Started Refresh or Reset your PC 43 TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained. 1 Press the Windows® ( ) button on the side of the device to display the Start screen and swipe in from the right edge of the screen. 2 When the Windows® charms appear touch the Settings ( ) charm. 3 Touch Change PC Settings. The PC settings window appears.
Getting Started Refresh or Reset your PC The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 56). 7 Touch the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Touch the Refresh button.
Getting Started Refresh or Reset your PC 9 45 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows® operating system. Reset your PC The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 56).
Getting Started Refresh or Reset your PC 6 Select Remove everything and reinstall Windows, and touch Get Started. The “Reset your PC” screen appears. (Sample Image) Reset your PC screen 7 Touch the Next button. The “Do you want to fully clean your drive?” screen appears.
Getting Started Connecting an external device 47 The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 9 Touch the Reset button. The “Resetting your PC” window appears. When the process is complete your system will reboot your Windows® operating system. NOTE Selecting the “Fully clean the drive” option may take several hours. Connecting an external device You can easily attach an external device to your device.
Getting Started Using external display devices Using external display devices (Available on certain models.) Your device comes with a built-in display, but you can also connect an HDMI™-compatible television or external display device via the Micro HDMI™ Out port*. NOTE To locate your Micro HDMI™ Out port*, please refer to your Quick Start document. Micro HDMI™ Out port* on display panel/tablet *Available on certain models.
Getting Started Using external display devices 49 2 Connect the monitor’s video cable to the Micro HDMI™ Out port on the side of the display panel/tablet. 3 Connect the device’s power cable to a live electrical outlet. 4 Turn on the external device. Your device will automatically detect the external display device. Directing the display output You can select the display output using the following steps: 1 Swipe in from the right edge of the screen.
Getting Started Customizing your device’s settings Customizing your device’s settings There are several ways in which you can customize your device to suit your particular requirements. You can go into your device settings to make adjustments to your device to suit your needs. Press the Windows® ( ) button on the side of the device to display the Start screen and swipe in from the right edge of the screen. When the Windows® charms appear, touch the Settings ( ) charm, and then touch Change PC Settings.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the device’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your device to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Touch screen ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 97.
Learning the Basics Touch screen 53 Touch screen navigation Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen’s orientation. The screen is made of glass so avoid contact with sharp, rough, or abrasive objects or substances as screen may break or scratch if not handled properly. If you see a crack in the glass, discontinue use of the device to avoid injury.
Learning the Basics Mouse properties Swipe from left edge—Swipe in from the left edge to display an open app. Snaps open apps (swipe in from the left edge and slide the divider to adjust the app size). Displays recently opened apps (swipe in from left edge, holding your finger down, and then push the app back toward the left edge). Swipe from top or bottom edge—Swipe in from the top or bottom edge to display commands. You can also close an app by dragging it to the bottom of the screen.
Learning the Basics Saving your work 55 Starting an app using Search To start an app on the Start screen, touch the appropriate tile to open it. Swipe your finger to the left or right to reveal more available app tiles. On the Start screen swipe Up to search for an app using the Apps page. (Sample Image) Searching for apps The Apps screen appears with the available system apps to choose from, or you can enter your search in the search field. Continue to swipe Up to reveal more apps.
Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your device. You can back up your files to different types of media such as an USB Flash, external storage drive, or to a network, if available. To back up several files at one time, use the Microsoft® Windows® file recovery program preinstalled on the device’s internal storage drive.
Chapter 3 Mobile Computing This chapter covers all aspects of using your device while traveling. Toshiba’s energy-saver design Your device enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the device on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Charging the battery 59 The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the device is turned off. TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the device is turned on.
Mobile Computing Charging the battery NOTE Battery life and charge time may vary depending on the external conditions, or the applications and features used. NOTE Please handle your device carefully to avoid scratching or damaging the surface. Wall Outlet—The fastest way to charge your tablet is with the included USB/AC adaptor plugged into a wall outlet. Charging the RTC battery Your device may have an internal real-time clock (RTC) battery.
Mobile Computing Charging the battery 61 Determining remaining battery power NOTE Wait a few moments after turning on the device before trying to monitor the remaining battery power. The device needs this time to check the battery’s remaining capacity and perform its calculations. Touch the power icon in the notification area. (See “Finding your way around the desktop” on page 70 for more information on the notification area.) The window displays the remaining battery power as a percentage.
Mobile Computing Charging the battery Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the device to enter Sleep mode or to completely shut down when the notification goes off. To change the default notification settings: 1 While on the desktop, touch the Battery ( notification area. ) icon in the A window appears displaying the power level of the battery.
Mobile Computing Charging the battery 5 63 Touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs.
Mobile Computing Charging the battery These power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
Mobile Computing Changing the battery 4 NOTE 5 65 Touch Create a power plan in the left pane to set up a new plan. To edit a plan or to edit advanced settings, continue to the following steps. Touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Touch Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.
Mobile Computing Disposing of your device Safety precautions Always immediately turn the power off and disconnect the power cable/cord plug from the plug socket and stop using the device if you observe any of the following conditions: ❖ Offensive or unusual odor ❖ Excessive heat ❖ Discoloration ❖ Deformation, cracks, or leaks ❖ Smoke ❖ Other unusual events during use, such as abnormal sound Do not expose the device to fire. The batteries could explode.
Mobile Computing Traveling tips 67 Disposal of this product may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government. For more information, see “Device Recycling Information” on page 20, or for complete information about Toshiba's recycling programs and initiatives, please visit toshiba.com/recycle. Traveling tips The environmental precautions listed in “Selecting a place to work” on page 31, also apply while traveling.
Chapter 4 Exploring Your Device’s Features In this chapter, you will explore some of the special features of your device. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
Exploring Your Device’s Features Exploring the Start screen 69 For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles Apps page icon (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and perform most other computing tasks. By swiping in from the right edge of your screen, you will find a list of charms: Search, Share, Start, Devices and Settings.
Exploring Your Device’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
Exploring Your Device’s Features Exploring the desktop 71 Icons An icon represents a folder, file, or program that can be quickly activated by touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area. You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.
Exploring Your Device’s Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific task, touch the appropriate notification area icon.
Exploring Your Device’s Features Setting up for communications 73 Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi®/broadband connection, etc.) Connect to the Internet NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services.
Exploring Your Device’s Features Exploring audio features Connecting your device to a network You can connect your device to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access. Exploring audio features You can use your device to record sounds using the device’s internal microphone or an optional external microphone.
Exploring Your Device’s Features Exploring audio features 5 75 When you have finished recording, touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, touch the field to open the on-screen keyboard. Then type a file name and touch Save. Using external speakers or headphones NOTE To locate your headphone/microphone jack, please refer to your Quick Start document. Your device is equipped with a full stereo sound system with internal speakers.
Exploring Your Device’s Features Using the Web Camera Using the Web Camera Your computer may come with two built-in Web Cameras. One is located on the front and one on the back of the display. With these Web cameras you can do the following: ❖ Take pictures and record videos with your device ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖ Have video conference calls NOTE To email, instant message or video conference, you must be connected to the Internet.
Exploring Your Device’s Features Using a microSD™ Card 77 Inserting memory media NOTE To locate your microSD™ Card slot, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are facing down, away from the display. 2 Push the media into the microSD™ slot until it stops. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts.
Exploring Your Device’s Features Using a microSD™ Card 4 Gently press the card inward to release it. The card pops out slightly. 5 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows® message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out.
Chapter 5 Utilities Your device includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities Function Key Function Key NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. These settings turn notifications ON/OFF. 1 To access Function Key from the Start screen begin typing Function Key. 2 Touch Function Key. The Function Key screen appears.
Utilities Service Station 81 Service Station The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other information is available for your device. The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your device are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the device 83 If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. Problems when you turn on the device These problems may occur when you turn on the power. The device will not start. Make sure you attached the USB Power cable to the USB/AC adaptor properly.
If Something Goes Wrong The Windows® operating system is not working The Windows® operating system is not working Once you are familiar with your device and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine.
If Something Goes Wrong The Windows® operating system is not working 6 85 Touch Restart Now under Advanced Startup. The device restarts. 7 Touch Troubleshoot from the menu.
If Something Goes Wrong The Windows® operating system is not working Command Prompt The command prompt is a very powerful tool for advanced users. Startup Settings In previous Operating Systems the majority of the options found on this menu were available by pressing the F8 key during the Windows® boot process: ❖ Enable low resolution video mode Restarts Windows® using your current video driver at low resolution. This allows you to reset your display settings in the event they have been improperly set.
If Something Goes Wrong The Windows® operating system is not working 87 Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later. My browser cannot find the URL address I typed in.
If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.
If Something Goes Wrong Power and the batteries 89 For more information about Device Manager, refer to Windows® online Help. Power and the batteries NOTE The device’s battery is not accessible by the user. Your device receives its power through the USB Power cable to the USB/AC adaptor or from the system batteries. Power problems are interrelated. For example, a faulty USB Power cable or USB/AC adaptor will neither power the device nor recharge the batteries.
If Something Goes Wrong Display problems For more information on maintaining battery power, see “Changing the battery” on page 65. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Touch the screen to activate it. ❖ If you are using the built-in screen, make sure the display priority is not set for an external monitor.
If Something Goes Wrong Disk or storage drive problems 91 2 Touch Personalize, and then Display. 3 Use the menu on the right hand side of the page to: ❖ Adjust resolution ❖ Adjust brightness ❖ Calibrate color ❖ Change display settings ❖ Project to a second screen ❖ Adjust ClearType text 4 Touch OK. The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher.
If Something Goes Wrong Disk or storage drive problems 3 Touch and hold the drive you wish to check. (Sample Image) Selecting the drive 4 In the pop-up menu, touch Properties. The drive’s Properties box appears. 5 Touch the Tools tab. 6 Touch the Check button. The Error Checking box appears. The system will alert you if you need to scan the drive. 7 Even if you do not need to scan the drive for errors you can scan by touching Scan drive. Error-checking tests and repairs the storage drive.
If Something Goes Wrong Sound system problems 93 3 From the Optimize Drives menu touch the drive you wish to defragment. 4 Touch the Optimize button. The system will display the status as it optimizes and defragments the drive. Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.
If Something Goes Wrong Wireless networking problems Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the device is on. Disable Sleep mode, turn off the device, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the device back on. Try printing another file.
If Something Goes Wrong Wireless networking problems 95 ❖ If another device is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other device cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive.
If Something Goes Wrong Develop good computing habits ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. Develop good computing habits Save your work frequently. You can never predict when your device will lock, forcing you to close a program and lose unsaved changes.
If Something Goes Wrong Develop good computing habits 97 Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The Windows® operating system offers some easy-to-use features for backing up your Windows® settings and your data - documents and other important files.
If Something Goes Wrong Develop good computing habits 6 Touch OK. 7 Touch Create. 8 Touch the input field, and enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then touch Create. The Windows® operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created. 9 Touch Close.
If Something Goes Wrong Develop good computing habits 99 8 Close all programs and save all open files. 9 Touch Finish, and then Yes to begin the system restore. Your Windows® operating system configuration will now be restored to the state it was in when the chosen restore point was created, and then the device will be automatically restarted.
If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, scanners, etc.) and software (applications like Microsoft® Office and Adobe® Photoshop®, or utility software such as special toolbars for your web browser). ❖ Create a restore point (refer to “Saving system configuration with restore points” on page 97).
If Something Goes Wrong If you need further assistance 101 4 Restart the Windows® operating system. 5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning.
If Something Goes Wrong Other Toshiba Internet Web sites Other Toshiba Internet Web sites toshiba.com Toshiba corporate site toshiba.com/us Marketing and product information in the USA accessories.toshiba.com Accessories information in the USA www.toshiba.ca Canada www.toshiba-Europe.com Europe www.toshiba.co.jp/index.htm Japan latin.toshiba.com Mexico and all of Latin America acclaim.toshiba.com Toshiba USA Self-Service support web site laptopforums.toshiba.
If Something Goes Wrong Toshiba’s worldwide offices 103 Spain United Kingdom Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL United Kingdom United States The Rest of Europe Toshiba America Information Systems, Inc.
Appendix A Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 104 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User’s Guide.
Glossary DOS Disk Operating System DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI CEC High-Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Ins
Glossary 107 RGB Red, Green Blue light (monitor) RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide.
Glossary application—A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also program. B backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information.
Glossary 109 bus—An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which data flows from one device to another. See also bus speed, frontside bus. bus speed—The speed at which the central processing unit (CPU) communicates with the other parts of the computer. C cache—A section of very fast memory in which frequently used information is duplicated for quick access.
Glossary color palette—A set of specified colors that establishes the colors that can be displayed on the screen at a particular time. compatibility—The extent to which computers, programs, or devices can work together harmoniously, using the same commands, formats, or language as another. configuration—(1) The collection of components that make up a single computer system. (2) How parts of the system are set up (that is, configured).
Glossary 111 Direct Current (DC)—The type of power usually supplied by batteries. DC flows in one direction. Compare Alternating Current (AC). Direct Memory Access (DMA)—A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device. directory—See folder. disable—To turn a computer option off. See also enable.
Glossary DVD-ROM (Digital Versatile [or Video] Disc Read-Only Memory)—A very high-capacity storage medium that uses laser optics for reading data. Each DVD-ROM can hold as much data as several CD-ROMs. Compare CD-ROM. E emulation—A technique in which a device or program imitates another device or program. enable—To turn on a computer option. See also disable. eSATA—An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files.
Glossary 113 format—(verb) To prepare a blank disk for use with the computer’s operating system. Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it. frontside bus—The primary pathway (bus) between the CPU and the computer’s main memory. Also called “system bus.” See also bus.
Glossary Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off. See also Sleep, Suspend.
Glossary 115 LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to incandescent and compact fluorescent lamps. LCD (Liquid Crystal Display)—A type of display that uses a liquid substance between two transparent electrode panels.
Glossary multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI. N network—A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail.
Glossary 117 peripheral—Any device, such as a printer or joystick, that is attached to the computer and controlled by the computer’s CPU. pixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug and Play—Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices.
Glossary removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart—Synonymous with reboot.
Glossary 119 solid state drive—A data storage device that utilizes solid- state memory as opposed to a hard disk (see also hard disk). Solid state drives hold a large amount of information and are used for storage of programs and data. Start screen—Displays the new Windows® operating system look and feel.
Glossary utility—A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web—See World Wide Web. Wi-Fi®—A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
Index A AC power 59 accessing network 74 adding optional external devices 41 apps searching 55 starting from Start screen 54 audio features 74 B backing up data 30 backing up files 52, 56 battery battery life 58 care 66 changing 65 charge time 59 charger 59 charging 38, 59 charging the real-time clock (RTC) 60 conserving power 63 determine remaining power 61 low charge 61 maintaining 66 maximum capacity 58 power management 59 power options 62 real-time clock (RTC) 59 recharge time 58 RTC memory 59 running
Index changing battery 65 charging the battery 38 cleaning the device 50 communications set up 73 computing habits troubleshooting 96 computing tips 51 connecting device to a network 74 external device 47 HDMI™-compatible TV or display device 48 monitor 48 power source 37 USB/AC adaptor 37 USB/AC adaptor cord to Micro USB port 37 connecting power USB/AC adaptor 37 customize device settings 50 D data backing up 30 data/entire system backup troubleshooting 99 desktop creating new icon 71 exploring the
Index moving to desktop 71 recycle bin 71 safety 27 Shut down 40, 41 Initial setup using your device for the first time 39 internal microphone 34 123 P PC Refresh and Reset 41 port network accessing 74 connecting your device 74 networking wireless 73 notification area 72 notifications 72 Micro HDMI™ 48 ports headphone 33, 35 internal microphone 34 Micro USB 34, 35 microphone 33, 35 microSD™ slot 34 power connecting cable to USB/AC adaptor 37 cord/cable connectors 104 energy-saving features 57 turning o
Index refresh your PC 42 reset your PC 45 recycle bin icon 71 Refresh and Reset PC 41 refresh your PC with user’s data 42 registering device 39 restore points troubleshooting 97 running device on battery power 57 S safety device 67 disposing of device 66 icons 27 precautions 29 safety precautions battery 66 saving files 55 selecting a place to work 31 power plan options 64 video cables 48 Service Station 81 setting low battery notifications 62 setting up communications 73 device 36 software 39 USB/AC
Index external display problems 91 external monitor 90 good computing habits 96 hard disk drive is slow 92 high-pitched noise 93 installing hardware/software 100 missing files/trouble accessing a drive 91 power and batteries 89 printer 93 restore points 97 screen does not look correct/ flickers 90 slow Internet connection 87 sound system 93 trouble running programs 93 URL address not found 87 Windows® operating system not working 84 wireless networking 94 turning on power 38 U USB/AC adaptor 37 using a mi
