User guide

90
If Something Goes Wrong
Display problems
For more information on maintaining battery power, see
“Changing the battery” on page 65.
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Touch the screen
to activate it.
❖ If you are using the built-in screen, make sure the display
priority is not set for an external monitor. To do this,
press the
Windows
®
( ) button on the side of the
device to display the Start screen and swipe in from the
right edge of the screen. When the Windows
®
charms
appear, touch
Devices ( ). Touch Project ( ), and
then touch
Second screen.
If you are using an external monitor:
❖ Check that the monitor is turned on.
❖ Check that the monitor’s Power cable is firmly plugged
into a working power outlet.
❖ Check that the cable connecting the external monitor to
the device is firmly attached.
❖ Try adjusting the contrast and brightness controls on the
external monitor.
❖ Check the display priority as described above.
The screen does not look correct.
Choose a theme for your desktop background, under
Change the visuals and sounds on your device, in the
Themes panel. You can also change the setting for
individual components separately by selecting an item from
just below the
Themes panel (Desktop Background,
Color, Sounds, and Screen Saver).
For more information, see the Windows
®
online Help.
A message displays saying that there is a problem
with your display settings and that the adapter
type is incorrect or the current settings do not
work with your hardware.
Reduce the size of the color palette to one that is supported
by the device’s internal display.
To change the display properties:
1 Touch & hold in a blank area of the Windows
®
desktop.