Installation Guide
8
ENGLISH
WARRANTY
1. TOTO  warrants  its  vitreous  china  products  (“Product”)  to  be  free  from  defects  in  materials 
and workmanship during normal use when properly installed and serviced, for a period of one 
(1) year from date of purchase.  This limited warranty is extended only to the ORIGINAL PUR-
CHASER of the Product and is not transferable to any third party, including but not limited to 
any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product 
purchased and installed in North, Central and South America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropri-
ate  adjustment,  at  TOTO’s  option,  of  the  Product  or  parts  found  to  be  defective in normal 
use, provided that such Product was properly installed, used and serviced in accordance with 
instructions. TOTO reserves the right to make such inspections as may be necessary in order to 
determine the cause of the defect. TOTO will not charge for labor or parts in connection with 
warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/
or reinstallation of the Product.
3. This warranty does not apply to the following items:
     a.   Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, 
electrical storm, etc.
     b.   Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negli-
gence, or improper care, cleaning, or maintenance of the Product.
 c.  Damage or loss resulting from sediments or foreign matter contained in a water system.
  d.   Damage or loss resulting from improper installation or from installation of the Product in 
a harsh and/or hazardous environment, or improper removal, repair or modication of the 
Product. (NOTE:  Product model codes allow a maximum of 80 PSI. Check local codes or 
standards for requirements). 
   e.   Damage or loss resulting from electrical surges or lightning strikes or other acts which are 
not the fault of TOTO or which the Product is not specified to tolerate.
 f.   Damage or loss resulting from normal and customary wear and tear, such as gloss reduc-
tion, scratching or fading over time due to use, cleaning practices or water or atmospheric 
conditions.
 g.  Tank flushing mechanisms of plastic or rubber moving parts.
 h.  Toilet seats of plastic, wood or metal.
4.  In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages 
warranty registration upon  purchase to create a record of  Product  ownership  at  http://www.
totousa.com. Product registration is completely voluntary and failure to register will not dimin-
ish your limited warranty rights.
5. THIS  WARRANTY  GIVES  YOU  SPECIFIC  LEGAL  RIGHTS.   YOU MAY  HAVE OTHER  RIGHTS 
WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUN-
TRY.
6.   To obtain warranty repair service under this warranty, you must take the Product or deliver it 
prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a 
letter stating the problem, or contact a TOTO distributor or products service contractor, or write 
directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (678) 466-1300 or (888) 
295-8134, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the 
Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together 
with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO may 
choose to repair the Product at the purchaser’s location or pay to transport the Product to a 
service facility.
WARNING!  TOTO shall not be responsible or liable for any failure of, or damage to, this Prod-
uct caused by either chloramines in the treatment of public water supply or cleaners containing 
chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related 
products can seriously damage the fittings. This damage can cause leakage and serious property 
damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT 
OR  OTHER  APPROPRIATE  ADJUSTMENT  AS  PROVIDED  UNDER  THIS  WARRANTY  SHALL  BE 
THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER.  TOTO SHALL NOT BE 
RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CON-
SEQUENTIAL DAMAGES OR EXPENSES  INCURRED BY THE ORIGINAL  PURCHASER, OR FOR 
LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY 
OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE.  IN NO EVENT 
WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO 
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT 
OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESS-
LY DISCLAIMED.  SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.










