Use and Care Guide
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Reference
Rear Cleansing, Front Cleansing and Wand
Trouble Please check
Ref. Page
The wand (or
cleansing water)
does not come out
When the temperature is low, it takes time for the wand to come out after the remote control
button is pressed because the water must be warmed up rst.
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Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is stopped for safety
purposes.)
→ Stand up from the seat and then use again.
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If the water supply pressure drops signicantly, for example if water is used elsewhere or if there
is a water failure, the function may stop for safety.
→ Unplug the power plug and wait about 10 seconds before inserting it again.
If the same symptom reappears → There may be a malfunction.
Consult with TOTO customer service (see contact information on the back cover).
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When sitting on the toilet seat, is there a toilet seat cover or clothing on the seat sensor?
Are you sitting without touching any part of the seat sensor?
→
Check the position of the seat sensor, then sit so your skin is in direct contact with the seat sensor.
11
Are you using a toilet seat cover, a toilet lid cover, or a seat for infants?
→ Remove any covers.
When using a seat for infants or a soft highchair, remove after
each use.
12
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Are you pressing "Wand CLEAN" button?
When you press "Wand CLEAN" button, "ewater+" comes out from the vicinity of the
wand to clean the wand.
➝
To clean the wand with it extended, perform "Wand cleaning".
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The wand extends
but the cleansing
water does not
come out/
The cleansing water
pressure is weak
Has a water failure occurred?
→
Press "Stopping" button on the remote control and wait until water service is restored.
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Is the shutoff valve closed?
→ Fully open the shutoff valve.
17
Is the water lter drain valve clogged with foreign matter?
→ Clean the lter.
50 - 51
Is the water pressure set to a low level?
20
The cleansing water
is cold
Is the warm water temperature set to "OFF" or a low level?
When the temperature of the water supply or the bathroom is low, the water temperature may be
low when rst sprayed.
24 - 25
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Stops in the middle
of use
"Rear cleansing", "Rear soft cleansing", "Front cleansing", and "Wide front cleansing" stop
automatically after about 5 minutes of continuous use.
Does the seat sensor have difculty detecting?
→ If you get up slightly from or sit towards the right of the seat, the seat sensor may temporarily
stop detecting your presence.
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11
Cover
Troubleshooting
Rear Cleansing, Front Cleansing and Wand
Trouble Please check
Ref. Page
Water comes out
unexpectedly from
the wand
Is the "Power" LED (green) on the main display ashing?
The "Anti freezing (dynamic mode)" is set to "ON". (Water comes out from near the wand at
about 5 minutes intervals and the bowl unit flushes at about 10 minutes intervals.)
When you sit on the toilet seat, water comes out for several seconds while water is warmed up.
Has the CLEAN indicator lit up in a cycle?
"Auto wand CLEAN" starts and the wand is cleaned.
42, 60
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19
Warm air drying
Trouble Please check
Ref. Page
The dryer
temperature is low
Is the dryer temperature set to low level?
24 - 25
Stops in the middle
of use
The feature stops automatically after about 10 minutes of continuous use.
Does the seat sensor have difculty detecting?
→ If you get up slightly from or sit towards the right of the seat, the seat sensor may temporarily
stop detecting your presence.
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11
Flushing
Trouble Please check
Ref. Page
For not ushing
Is the shutoff valve fully open?
17
Has a power outage occurred?
→ You can ush the toilet with the hand lever (for ushing in case of power outage).
54 - 55
Has a water failure occurred?
→ Use a bucket to ush water.
58
The toilet does not ush
even when the button of
remote control is pressed
Is the LEDs on the main display ashing?
The tank is filling with water. (This takes about 60 seconds maximum.)
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The bowl unit
does not clean
automatically or the
timing is delayed
(Auto ushing)
Is "Auto ushing" set to "OFF"?
→ Set to "ON".
Even if "Auto ushing" is set to "ON", it is not available in the following instances.
About 60 seconds after the toilet is flushed.
→ Wait about 60 seconds and ush the toilet with the remote control.
When the time spent sitting on the toilet seat or standing in front of the bowl unit is less than
about 6 seconds.
→ Flush with the remote control.
When staying in front of the bowl unit after standing and using the toilet.
→ The water ows after a maximum of about 20 seconds from when you leave the bathroom.
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