Instruction Manual NEOREST 550 MS980CG Adjusting time.....................13 Introduction Safety instructions ........... 2 Operational Instructions .. 7 Perfomance Features ......8 Parts and Features .........10 Before Using ...................13 Standard use ....................16 Amenities .........................18 Operation ft So Temperature Adjustment..... 18 Deodorizer.............................20 Soft Light...............................21 Seat/Lid open/close...................
Safety Instructions Follow these instructions strictly! Please carefully read the safety instructions to ensure the safe use of the product. Follow the instructions strictly because they concern personal safety. Symbols and Meanings Symbols and Meanings Prohibited. Improper use or installation Warning of this product may result in This symbol is used to indicate no tampering with this product. death or serious injury.
Warning Do not use a loose or faulty electrical outlet Do not! Fire or electric shock may occur. Do not use water other than tap water, portable water or well water (underground water) Do not! Skin irritation may result. Do not use the outlet beyond its intended capacity. Only use specified power supply (AC 120V) Fire may occur. Introduction Do not! If multiple plugs cause the outlet to be used beyond its capacity, overheating can cause fire.
Caution Do not insert a finger into or keep hands near the dryer outlet Do not cover the dryer outlet with your hand or anything else Do not! Scalding, electric shock or burning may result. Do not compress the product, do not leave or load heavy material on the seat, lid or toilet bowl. Do not! If a person falls down on the product, they could be injured or the product could be broken. If the toilet bowl is broken, a flood may result.
DANGER 1. 2. 3. 4. Do Do Do Do not not not not To reduce the risk of electrocution: use while bathing. place or store products where it can fall or be pulled into tub or sink. place in or drop into water or other liquid. reach for a product that has fallen into water. Unplug immediately. WARNING To reduce the risk of burns, electrocution, fire or injury to persons: Introduction 1. Close supervision is necessary when this product is used by, on, or near children or invalids. 2.
Grounding Instructions This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. DANGER - Improper use of the grounding plug can result in a risk of electric shock.
Operational Instructions Please follow these instructions.
Performance Features Cleansing Wonder Wave Page 16 Front cleansing The Wonder wave cycles between strong and soft sprays of water approximately 70 times per second for a very thorough rear wash. The Wonder Wave offers you an unprecedented experience. This feature uses a rotating water flow that can clean in a wide range. Position adjustment Adjusts the wand in backward and forward. 16 Adjusting water pressure Adjusts the water pressure for the cleansing features.
Energy Saving Features Timer ON/OFF Conserves energy by turning off the seat heater for either 3, 6 or 9 hours at the same time every day. Page 30 ~ 32 (See page 28) Auto ON/OFF Cleaning function 3 0, 33, 34 15 Page Removable seat and lid Seat and the lid can be removed for easy cleaning. Antibacterial Seat, buttons and other frequently touched parts are treated with an antibacterial coating. - Self-cleaning The wand washes itself before and after each use.
Parts and Features Top Unit Display Label Label POWER light AB = antibacterial SEAT light lid cushion ENERGY SAVER light lid AB Remote control See Page 10 Soft light See Page 21,22 Top unit controls Soft ON/OFF button Page 17 Remote control hanger Full flush Page 26 POWER FLUSH ON/OFF CLEANSING FRONT REAR ON/OFF ON/OFF Seat sensor A Page 26 Top unit Front cleansing Rear cleansing Seat sensor B Page 17,26 Use them when the batteries of the remote control are used up.
Top unit, top Top unit, right Deodorizer cartridge Remote control signal receiver Page 56 Deodorizer venting hole Soft light Page 21,22 Top unit, left Top unit water shutoff valve Side panel Manual flush knob Page 28,46 Page 43,44 Regulation lever Cover Page 49 Introduction Drain valve water filter Seat interior Seat cushion 11
Remote control buttons have an antibacterial coating. For people with poor-sight, When a button is pushed, the remote control display light will turn on for 10 seconds. When a button is pushed, a discription will be shown on the display. When the NEOREST receives a signal from the remote control, it will give out a beep. Page 19 When a button is pushed, the current setting will be shown on the remote control display.
Before Using Before Using 1 : Inserting batteries into the remote control 1 Remove the remote control cover from the hanger Soft Grasp the sides of the remote with both hands and lift straight up. Remote control hanger Open the battery cover on the remote control 3 Insert 3 batteries properly. Tip 3 dry batteries When replacing batteries or performing maintenance, Introduction 2 POWER ON/OFF to OFF using the button on the top unit.
2 Push on the remote control. AM 12:00 The time can now be changed. Confirm The time flashes on the remote control display. Tip 3 4 AM 10:00 Confirm AM10 is displayed to set to 10 AM While the time is flashing, push on the remote control to change the minute. Push 5 If the clock is flashing and none of the buttons on the remote are pushed for more than a minute, the display will return to normal. You can only set time while the display flashes.
Before Using 4 : Opening the water shutoff valve 1 Hold the rear part of the side panel and pull in the direction shown below. Side panel Pull from the rear side Open the water shutoff valve completely in the direction shown below. Water supply on the floor Water supply on the wall Fully open to the left Fully open to the right 3 Introduction 2 When installing the side panel, align it with the lines on the china.
Standard use 1 Approach the NEOREST 2 Sit on the NEOREST The lid opens automatically. See page 23 for seat and lid open/close The NEOREST starts deodorizing. 3 Use the cleansing and drying features Once the NEOREST seat sensor detects someone sitting on the seat, the cleasing and drying features become available. When a person sits down, water will flow out of nozzle for several seconds to clear out any cold water and the dryer outlet cover will open and close making an audible sound.
4 Get up from the seat 5 Leave the NEOREST The nozzle dribbles water for about 30 seconds while extended, then it retracts. The dryer outlet cover will then open and close. The water used for cleansing the nozzle will be drained out. The lid is closed about 90 seconds after. See page 23 for seat and lid opening/closing The toilet bowl is flushed automatically 5 seconds later.
Amenities 1 : Temperature Adjustment 1 You can adjust the temperature of the water, seat and dryer to your satisfaction with the remote control. Open the remote control cover Soft Temperature setting 2 Adjust the temperature Water temperature Water temperature buttons Temperature ranges from 86°-104°F (30°-40°C). Temperature up Temperature down Remote control display light turns on High AM 10:00 WATER Low These 5 bars show the water temperature levels.
Adjust temperature (continued) 2 Dryer temperature Remote control display light turns on High Dryer temperature button 5 temperature levels. AM DRYER Temperature up 10:00 Low Temperature down These 5 bars show the dryer temperature levels. The clock display will return 5 seconds after a temperature button is pushed. About the beeping feature “Bik” · · · when a button on the remote control is pushed and the top unit receives the signal.
Amenities 2 : Deodorizer Activating the deodorizer How to use the deodorizing function 1 Approach the toilet bowl The deodorizer turns on automatically Tip 2 The deodorizer is initially set to ON. Leave the toilet bowl The deoderizer stops automatically after about 1min.
Amenities 3 : Soft Light The soft light provides a cozy atmosphere and is not meant to replace be the main source of restroom lighting. When a person A person comes within The person sits on sits on the 30cm/1ft of the NEOREST the NEOREST NEOREST Medium Light High Light The person gets up and 90 sec after the person has moved more than 30cm/1ft begins to move away away from the NEOREST, the Medium Light thelow light shines for 5 secs.
2 Open the remote control cover and push Each time the button is pushed, the illumination changes modes. The modes rotate from Low to High to Medium. Tip When the top unit receives the signals from the remote control, it will give out a “Bik” for the Low and High modes, “Beep” for the Middle mode. Beep Bik Medium 3 Bik Low Open the cover High [Current time] Close the remote control cover and push again The setting has been changed. The clock display resumes.
Amenities 4 : Seat/lid open/close The seat and lid can be opened/closed in two ways: Remote Auto How to open/close the seat/lid with the remote control You can open/close the seat and lid with the remote control (even if Auto OPEN/CLOSE is set to ON). Tip I f t h e r e m o t e c o n t r o l b a t t e r i e s a r e d e a d , t h e l i d c a n b e o p e n e d / c l o s e d m a n u a l l y. Push on the remote control Opens/closes the seat/lid. Closes the seat and the lid.
Changing the lid auto close waiting time (from 90 seconds to 60 seconds.) 1 Push on the remote control for 10 second or more (Push it untill the display starts flashing) Stop switch Confirm this! All fields on the remote control are flashing 2 When the main unit receives the signal from the remote control, it will give a “Bik” sound. Push The top unit will give out a “Bik” when it receives the signal from the remote control.
To automatically open the toilet seat and lid 1 Push on the remote control for 10 second or more (Push it untill the display starts flashing) Stop switch Seat/lid open switch Confirm this! All fields on the remote control are flashing 2 Push When the top unit receives the signal from the remote control, it gives out a “Bik”. Tip 3 Push When switching the automatic open feature to the lid only, the top unit will give out a “Beep” as it receives the signal from the remote control.
On the remote control display shows [ AUTO LID OPEN/CLOSE IS OFF] AUTO LID OPEN Confirm this! [AUTO LID OPEN/ CLOSE IS OFF ] The setting has been changed. The automatic open/close feature is disabled. The clock display resumes. AM [Current time] To restore the automatic open/close feature, repeat the steps above. About the NEOREST seat sensors The NEOREST uses 2 seat sensors. Seat sensor A is used to detect a person within 1 ft. (30cm) of the NEOREST.
Auto flush The NEOREST can flush itself when a person is done using it. The auto flush feature is initially set to ON. When a person sits on the NEOREST The NEOREST auto flushes only when a person sits on it for more than 6 seconds. 5 seconds after the person gets up from the NEOREST, it flushes a full flush. When a person stands in front of the NEOREST The NEOREST auto flushes only when a person has been standing in front of it for more than 6 seconds.
2 Open the remote control cover. Push When the top unit receives the signal from the remote control, it will gives out a “Bik” sound. Tip 3 When switching to a flush waiting time of 5 seconds, the top unit will give out a “Beep” sound when it recieves the signal from the remote control. Open the cover Close the remote control cover. Push again. [Current time] The setting has been changed. The auto flush waiting time is 10 seconds. The clock display resumes.
3 Push again on the remote control The display changes to OFF Tip ON OFF [ ON OFF ] If the buttion is pushed again the display will toggle [ ON OFF ] Confirm this! flashing [ ON OFF ] The display then shows [ AUTO FLUSH IS OFF. ] The setting has been changed. The auto flush is disabled. The clock display resumes. AUTO FLU Confirm this! [ AUTO FLUSH IS OFF.] is shown. [ Current time ] To turn the auto flush feature back on repeat the steps above. The display will then show [AUTO FLUSH IS ON.
Energy Saving Feature There are two energy saving modes: timer saver and auto saver. The timer saver behaves according to the settings entered by the user. When the time saver is set, the seat heater will automatically shut off every day at the same time for either 3, 6 or 9 hours according to the userís preference.
Energy Saving Feature 1 : Using the time saver Example: Set the timer saver from 1:00am to 7:00am (6 hours) 1 Open the remote control cover Open the cover 2 3 Set the required starting time (1:00am), then push on the remote control. Push repeatedly until is shown on the display. 6H AM 1:00 OFF Confirm this! [ OFF ] AM 1:00 6H Confirm this! Lamp on The text [ THE ENERGY SAVE IS SET FOR 6 HOURS ] is shown. Use The setting has been canged. The time saver is enabled.
Changing the time saver settings The time saver can be set to 3, 6, or 9 hours periods. 1 Open the remote control cover 2 Push Pushing the button repeatly will cause the display will toggle from 3H, 6H, 9H and OFF Select the appropriate time period. Open the cover AM 3 Push twice 1:00 6 H The setting has been canged. Confirm this! 3H 6H OFF 9H While changing the energy saving time period (3, 6 or 9hr), set the starting time as well.
Energy Saving Feature 2 : Using the auto saver Enabling the auto saver 1 Open the remote control cover Open the cover 2 Push OFF [ OFF ] OFF will be displayed on the remote control (Current setting is shown on the display) 3 “AUTO TIMER” is shown on the remote control display. The text [ THE AUTO ENERGY SAVER IS ON. ] is shown on the remote control display.
Disabling the auto saver 1 Open the remote control cover Open the cover 2 Keep pushing until OFF appears OFF The information [ THE AUTO ENERGY SAVER IS OFF.] will be shown on the remote control display Confirm this! [ OFF ] Confirm this! The setting has been changed. The auto saver has been disabled. The clock display resumes. THE AUTO Confirm this! [ THE AUTO ENERGY SAVER IS OFF.] is shown. Confirm this! Top unit display On the top unit display [POWER] light [SEAT] light are turned on.
Maintenance Maintenance 1 : Before Cleaning Please read before attempting to clean the NEOREST Top unit Plastic Side panels (left and right) Plastic Toilet bowl Ceramic Use Caution Improper cleaning can be harmful to the product. Please do not use the following tools or detergents.
Some parts can be remove for thorough cleaning Caution For safety, detach the power plug before cleaning the product. Detach the power plug when cleaning thoroughly. Basic cleaning can be done while the NEOREST is plugged in. The wand cleaning or rinse cycle features that assist with basic cleaning require power. When the plug is reinserted into the outlet, there will be a 10 second to 1 minute period during which the soft light will flash and auto open/close feature will not be avialable.
Maintenance 2 : Regular Cleaning Cleaning the top unit, seat and lid Use a soft damp cloth wet with water to wipe The cloth should be wet and any excess water should be rung out before wiping Tip Do not use a dry cloth or dry paper to clean the plastic parts. Using dry paper or dry cloth may degrade the antibacterial coating on some palastic parts. The NEOREST is an electrical product. Water should NOT be allowed to seep inside the product. Detergent should NOT be left in any gaps after cleaning.
Maintenance Thorough Cleaning Cleaning the top unit, seat and lid Removing the lid for a more thorough cleaning Removing the lid Remove the lid Lift the lid as shown in the figure and pull it upward. Hold with both hands Pull at this angle Remove the seat Lift the seat as shown in the figure and pull it upward. Do not pull it at an oblique angle or Pull at this angle apply excessive force. (Damage may result.
Installing the seat and lid Confirm the seat pin and lid pin are in a vertical position. If the pins are not vertical, use a wrench to adjust them. It is important that the pins be vertical. Seat pin Lid pin To install the seat, postion it vertically as shown and then lower it onto the pins. If the seat and pins are vertical, the seat should easily slide into place. Do not use excessive force. The seat cord should not be twisted.
Maintenance 4 : Routine cleaning Checking and cleaning power plug Please clean the power plug every month. 1 Remove the power plug from the outlet 2 Clean it Use a dry cloth to clean off any dirt on the plug. 3 Re-insert the plug Be sure to insert it firmly and securely into the outlet. Cleaning the deodor izer filter Clean the deodorizer filter if an odor becomes present 1 Hold the deodorizer filter by its knob and pull it out Do not use excessive force. (damage may result.
Cleaning the wand The nozzle can extend without shooting water, so that it can cleaned easily. 1 To make the wand extend, open the remote control cover. Push The dryer outlet cover will open and close, making an audible sound. Wand extends Open the cover Water dribbles out to clean the base of the nozzle. The nozzle will draw back automatically after about 5 minutes. 2 Clean the wand Use a soft cloth wet with water to clean the nozzle. Do not use excessive force to pull, push or press the nozzle.
2 The rim wash runs continuously for 30 seconds. Now clean the sides of the toilet bowl. Push to move on to 3 before 30 seconds 3 The siphon jet runs continuously for 30 seconds. Now clean the trap way portion of the toilet bowl. Push to move on to 4 before 30 seconds 4 The toilet bowl is refilled with water The rinse cylce is complete. Clean Toilet bowl! To stop cleaning in the middle of the r inse cycle Push Caution .
Cleaning the water filter When the flush becomes weak, clean the water supply filter and the drain valve water filter. Use the attached special tool to access the water supply filter 1 Hold the rear part of the side panel and pull it off. Pull it out 2 Turn off the water supply using the water shutoff valve Push to make the wand extend. Push again to make it retact. (this is to release the water pressure inside NEOREST.
4 Clean the water supply filter Clean off any dirt that has adhered to the mesh. Use toothbrush to remove any residual dirt. Tip 5 When cleaning the water supply filter • Use water only. No detergent. • Do not use excessive force. The filter may become deformed. Water supply filter Replace the water supply filter Water supply filter Restore the par ts in their position or iginal, use the special tool to fasten the filter cap.
Cleanining the drain valve water filter 1 Turn off the water supply using the water shutoff valve Page 43 2 Remove the cover on the side of the top unit 3 Remove drain valve water filter Loosen the drain valve water filter with driver, and then pull it out. screw 4 Remove Drain valve water filter Screw driver Caution Do not Cover Turn left Don’t remove drain valve water filter if the water shutoff valve is open. Water will spray out.
Power or water failure Power or water failure The NEOREST will not flush properly if there is power or water failure. In such a situation, follow these instruction. Power failure How to flush the NEOREST if there is a power failure Remove the cover panel on the right of the NEOREST, use the manual flush knob If the side panels are accidentally removed 1 see page 15, 44, 45 Turn the knob to far side for more than 2 seconds. The water in the bowl is flushed.
Preventing damage caused by freezing conditions or by disused over an extended period of time Solution 1 : If freezing conditions are likely Tip If freezing conditions are likely Do not use energy saver. Otherwise the freezing conditions may cause product damage. See page 32 for timer saver See page 34 for auto saver To cope with freezing conditions, use a heater in the room or drain out the water in the toilet bowl. Freezing may cause product damage or leakage.
3 Close the remote control lid Push again AM 10:00 The setting has been changed. The antifreeze mode is on. The clock display has resumed. [ Current time ] Top unit display Confirm this! Flashing POWER light on the top unit flashes indicating antifreeze mode is ON. About 0.0026gal (50ml) of warm water will flow out of the wand nozzle every 5min. The NEOREST is flushed every 10 minutes. Preventing freezing Set the warm water temperature and seat temperature to High on the remote control.
3 When the water is drained, put the water supply filter into its place and use the screw driver to fasten it firmly. Drain valve water filter Caution Screw driver Fasten the filter cap firmly Mandatory 3 A loose water filter cap will cause water leakage Turn right Drain the water from in the wand 1 Push on the remote control 2 When water has been drained out, push again Open the cover (Then the nozzle retracts to its original position.
Troubleshooting When there is a trouble with the NEOREST, please read this section to find a solution. Caution I f l e a k a g e o c c u r s, c l o s e t h e wa t e r s h u t o f f va l ve t o c u t o f f wa t e r f l ow. Water supply on the floor Water supply on the wall Mandatory Check the following before having the product repaired.
Checking Problems Cleansing and drying Problem Check Will the front and rear cleansing buttons on the top unit activate the their respective features? Caution Result (cause) Yes The top unit can not receive the signal. Page 50 Page 10,17 Seat sensor A may not detect a person because of the way they are seated, their clothing color or alothing material. Sit futher back on the seat or lift you clothing to expose skin to the sensor. Water does not flow or spray is very weak.
Flushing (continued) Problem Auto flush is unavailable Check Result (cause) Push . . Does the remote control display change to [ ON OFF ] ? Displays [ ON OFF ] The auto flush feature has been set to off Solution Push again to set auto flush to ON. Page 28, 29 Seat and lid open/close Problem Check Solution Result (cause) No The seat and lid are not properly installed.
Deodorizer, energy saver (continued) Problem Check Result (cause) No Deodorizer does not work Timer saver or auto saver does not work Auto saver does not work Can the deodorizer be heard when the seat sensor detects someone sitting on the NEOREST? Have the remote control batteries recently been replaced? Push . Is AUTO ENERGY SAVER IS ON shown in the remote control display? Solution Seat sensor A may not detect a person because of the way they are seated, their clothing color or alothing material.
Unexpected action - cleansing and dryer features Problem Water cleansing and/or warm air stops during operation Water randomly runs out of the wand nozzle Check Result (cause) Solution The cleansings features Does the feature work properly during will stop automatically in 5 minutes, warm air drying the next use? 10 minutes. To use it again, push the appropriate button.
Other problems Problem Check Is the flush weak? Weak flush The flush is not clearing the bowl. - Result (cause) Open the water shutoff valve completely. Is the water supply filter blocked? Clean the water supply filter When using water in other places, does the water pressure drop? Stop using water in other places (such as sinks or showers), then try flushing the NEOREST again. The water supply to the NEOREST is inadequate. Open the water shutoff valve completely.
Replacing the deodorizer cartridge If there is still an odor after you have cleaned the deodorizer filter, replace the deodorizer cartridge Replace 1 : Remove the deodor izer car tr idge 1 Remove the cover on the right of the top unit Lever Be careful to not leave any scratch when using a flat screwdriver.
Limited Warranty Three Year Limited Warranty. ! " # $ % " " & " '()( *+ ,'-.
Notes 58
Notes 59
1155 Southern Road Morrow, GA 30260 (770) 282 8686 For your safety, be sure to inspect your NEOREST 550 occasionally. Is the power plug abnormally hot? Is the power plug covered with dust? Is the outlet loose? Is your NEOREST 550 operating differently than usual? * In case anything is abnormal, contact TOTO USA to prevent a fire or an electrical shock. 2008 TOTO USA, Inc. 0GU9169 2008.6.
