Full Product Manual

ManualsBrandsTOTO ManualsToiletsMS992CUMFG-01

2013.5.23

D08756

TOTO ASIA OCEANIA

PTE. LTD.

10, Eunos Road 8, #12-07, Singapore Post Centre. Singapore 408600.

Phone : +65-6744-6955 Fax : +65-6841-0819 http://asia.toto.com/

TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260

Phone : (770) 282 8686

TOTO ASIA OCEANIA

PTE. LTD.

Middle East Branch LOB19-1701-1702, Jebel Ali Free Zone, P.O. box 261804, Dubai U.A.E.

Phone : +971-4-886-5983 Fax : +971-4-886-5986 http://asia.toto.com/

TOTO ASIA OCEANIA

PTE. LTD.

Manila Representative Office. Unit 1010, 10th Floor Rufino Building, Ayala Avenue cor.V.A.

Rufina Street, Makati City,1226 Philippines.

Phone : +63-2-887-6643 Fax : +63-2-887-4084 http://asia.toto.com/

TOTO LTD.

Bangkok Representative Office G & 7th FL., Q.House Ploenjit Building, 598 Ploenchit Road,

Lumpini, Pathumwan, Bangkok 10330 Thailand

Phone: +66-2-650-9925 Fax : +66-2-650-9923

http://www.totobkk.com/

TOTO INDIA INDUSTRIES

PVT. LTD

101, Kamla Executive Park, Opp. Vazir Glass Works,

Off. Andheri Kurla Road, Andheri (East), Mumbai 400 059, India.

Phone : +91-22-4022-3717 / 3718 Fax : +91-22-4022-3719 http://asia.toto.com/

TOTO VIETNAM Co., Ltd.

R. 810, Daeha Business Centre, 360 Kim Ma St., Ba Dình Dist., Ha Noi City

Phone : +84-4-37714354 Fax : +84-4-37714355 http://toto.com.vn/

TOTO (H.K.)LTD. RM.1101, 11/F No.3 Lockhart Rd. Wanchai, Hong Kong

Phone : 852-2861-3177 / Fax : 852-2861-3563

•

You are advised to record the following information to allow quick service.

Date of purchase : Name of shop :

Tel : ( )

Date : year month day

Warranty Registration and Inquiry

For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit

our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please

contact TOTO U.S.A. Inc.,

Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300

when calling from outside of U.S.A.

Summary of content (68 pages)

PAGE 1
TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260 Phone : (770) 282 8686 Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A. TOTO ASIA OCEANIA PTE.
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Instruction Manual NEOREST 750H SN993MX (MS993CUMFX) TCF993WA 700H 992M (MS992CUMFG) 992WA ■ Thank you for your recent purchase of the TOTO NEOREST. Please read the enclosed information to ensure the safe use of your product. ■ Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference.
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The available functions vary according to the model. The model name and part number are indicated on the bottom side of the toilet lid. Check your model name and write a check mark in this field as needed. Product model number Top unit + Bowl unit = Combination model number * SN○○○○ CT○○○○ MS○○○○ TCF○○○○ CW○○○○ * Combination model number is for U.S. only. Model Part No. Functions Your Model NEOREST SN993MX TCF993WA SN992M TCF992WA ● ● 16 ● ● 16 ● ● 24, 25 ● ● Ref.
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Cleaning Support Table of Contents Sanitary Toilet The "ewater+" feature and "photocatalyst cleaning*" keep the toilet bowl clean at all times. Basic Operations ..................... 16 Automatic Functions (Cleaning Features) ................. 20 Automatic Functions (Convenience Features) .......... 22 AUTO FLUSH, AUTO OPEN/CLOSE, SOFT LIGHT Operation DEODORIZER, AUTO WAND CLEANING, AUTO BOWL CLEANING, BOWL LIGHT, PHOTOCATALYST CLEANING, CLEAN INDICATOR UV lamp * Introduction Safety Precautions ...
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Safety Precautions These precautions are important for safe usage. Be sure to follow them and use the product correctly. Symbols and Meanings WARNING May result in death or serious injury. CAUTION May result in injury or property damage. The following symbols are used to indicate important safety instructions for the use of the product. Symbol Meaning This symbol indicates a prohibited use of the product. This symbol is used to indicate a required step in the use of this product.
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Only use tap water or potable well water (underground water). Do not use seawater. Doing so may cause irritation to the skin and malfunction. Do not touch the power plug during thunderstorms. Introduction WARNING Doing so may cause electrical shock. Do not allow the water supply hose to touch the power plug or outlet. Doing so may cause condensation resulting in a fire, electrical shock, heat or a short. Do not do anything that may damage the power cord, power plug.
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Safety Precautions (Continued) WARNING Always connect the NEOREST to the cold water supply. Connecting to hot water supply may result in burns and equipment damage. Check that an appropriate ground is installed. (Asia, Oceania, Middle East) If the ground is not installed, if there is a breakdown or electrical current leak, the lack of a ground could cause electrical shock. For the ground, use copper wire with a ground resistance of 100 Ω max. and a diameter of 0.06in (1.6mm) min.
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Do not use the product if the top unit is unstable. Doing so may cause the top unit to come loose and fall, resulting in injury. If the product is damaged, do not touch the damaged section. Doing so may cause electrical shock or injury. Replace it immediately. Introduction CAUTION Do not apply strong force, mechanical shock, step on or stand on the toilet seat, toilet lid or top unit. Also do not place any heavy object on the toilet seat, toilet lid or top unit.
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Safety Precautions (Continued) CAUTION If a water leak should occur, always close the shutoff valve. When the ambient temperature is likely to drop to 0°C or lower, prevent damage to the pipes and hoses due to freezing. Frozen water pipes could cause the top unit and the pipes to break, resulting in a water leak. Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.
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1. Do not use while bathing. 2. Do not place or store the product where it can fall or be pulled into a tub or sink. 3. Do not place in or drop into water or other liquid. Introduction DANGER To reduce the risk of electrocution: 4. Do not reach for the product when it has fallen into water. Unplug it immediately. WARNING To reduce the risk of burns, electrocution, fire or injury to persons: 1. Close supervision is necessary when this product is used by, on, or near children or invalids. 2.
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Safety Precautions (Continued) Grounding Instructions This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current. The plug must be plugged into an outlet that is properly installed and grounded. DANGER - Improper use of the grounding plug can result in a risk of electric shock.
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Operational Precautions ■ For prevention of damage ● Do not block the body sensor or the remote control transmitter or receiver. ● Wipe plastic areas such as the top unit and remote control with a soft, wet cloth. ● Do not lean against the toilet lid. < About the body sensors > Two types of body sensors are used. ● Body sensor A detects changes in heat.  Detection may be difficult when the room temperature exceeds 30°C, such as in the summertime.
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Parts Names Main display Control panel POWER ON/OFF FRONT ON/OFF REAR ON/OFF POWER LED SEAT LED ENERGY SAVER LED CLEAN indicator FLUSH UV lamp Toilet lid Model name, part no., etc.
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Closing lid Battery box（Page 51） Soft light Introduction Hand lever（Page 50） Remote control receiver Toilet lid cushion Toilet seat cushions Sewage-block packing Body sensor B（Page 11） Deodorizing filter（Page 34） SN992M/TCF992WA The toilet lid shape varies by model. Descriptions in this manual are based on the illustrations of SN993MX / TCF993WA.
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Preparation Using the Product for the First Time 1.Insert the battery 1 Remove the remote control from the hanger. Remote control If the remote control is secured (for anti theft) 1 Remove the screws (2, left and right) from the remote control fixture. （View from side） Remote control Hanger 2 Open the battery cover and insert two AA batteries.
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2.Turn on the power Switch the breaker on the distribution board to ON. (Asia, Oceania, Middle East) • The wand extends and then retracts. 2 1 Fully open the shutoff valve. Introduction 1 Insert the power plug. 3.Open the shutoff valve Check that the POWER LED on the main display is lit up. • If it does not light up, press [POWER ON/OFF] to light it up. To turn the power "OFF" Press [POWER ON/OFF] to turn the power off. • The POWER LED goes off.
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Basic Operations Press a button on the remote control; a beep sounds when the top unit receives the signal. [REAR] Cleanses your rear. [SOFT] Washes your rear with soft embracing water flow. [FRONT] Serves as a bidet for ladies. [WIDE] Gently washes a wide area. Cleansing Drying [DRYER] Dries your rear. Stopping [STOP] Stops the operation. [PRESSURE] ●You can adjust the water pressure to one of five levels.
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When flushing and opening/closing the toilet lid and toilet seat with the remote control [ Flushing FLUSH] Perform a flush. [ FLUSH] Opening and closing Perform a light flush. [ ] Opens and closes the toilet seat. Operation Remote control back side MENU/RETURN button Adjust settings Return to previous menu ● ● Display screen Adjust settings, check status, etc. The display goes out when no button on the remote control is pressed for 1 minute or more.
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Basic Operations About the Menu Screen Set up easily with simple steps! This section is an overview of the settings that can be configured with the remote control. ●See the corresponding pages for the detailed descriptions. MENU 1.MANUAL CLEANING 2.ENERGY SAVER SELECT 1/4 [●ENTER]PUSH Remote control back side MENU/RETURN button : Select an item : Select a setting : Confirm Number of items on display 1/4 MENU 1.MANUAL CLEANING 2.ENERGY SAVER 3.AUTO FUNCTION 4.
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Level 1 Level 2 MANUAL CLEANING 1/2 1.BOWL CLEANING ON/OFF TIMER SAVER 1.TIMER SAVER 1/1 AUTO FLUSH 1.AUTO FLUSH 1/2 2.WAND CLEANING ON/OFF 2.TIMER SAVER Operation 1/2 ENERGY SAVER 1.AUTO ENERGY SAVER 2.AUTO FLUSH DELAY AUTO FUNCTION 1.AUTO FLUSH 1/4 AUTO OPEN/CLOSE 1/4 1.AUTO OPEN/CLOSE 2.AUTO OPEN/CLOSE 3.AUTO CLEANING 2.AUTO CLOSE DELAY 4.LIGHT 3.AUTO OPEN DELAY 4.SEAT/LID OTHER SETTING * 1.ANTI FREEZING 1/4 2.BEEP 3.PERSONAL SETTING LOCK 4.
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Automatic Functions Cleaning Features "ewater+" *1 is used automatically to clean the wand and bowl unit.
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Support Cleaning ■ CLEAN indicator ■ Bowl light Lights to show that the "clean" functions are operating. Lights to show that auto bowl cleaning and auto wand cleaning are operating. As you leave Changing settings Note  DEODORIZER ON/OFF (Page 44) after standing up SN993MX / TCF993WA: About 70 seconds SN992MX / TCF992WA: About 25 seconds  When the cleansing functions have not been used in 8 hours, the wand is cleaned automatically. (Water comes out from near the wand cover.
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Automatic Functions Various automatic functions are available, such as a toilet lid that opens and closes automatically. As you approach Convenience Features As you sit As you stand up Operation under the initial settings is described below. When using the toilet seat The toilet flushes.
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As you move away Note Changing settings Auto flush is not available in the following cases. (Flush with the remote control.) The flushing varies depending on how The toilet flushes. (Performs a "LIGHT FLUSH" about 3 seconds after the user has moved about 30 cm away from the toilet seat) long you sit on the toilet seat.
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Temperature Adjustment Warm Water / Toilet Seat / Drying You can adjust the temperature levels or turn the settings to "OFF". 1 Remove the remote control from the hanger. If the remote control is locked to prevent theft (Page 14) 2 Press [TEMP].
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3 Use to select the item you want to set. WATER TEMP SEAT TEMP DRYER TEMP WATER TEMP SEAT TEMP DRYER TEMP Operation WATER TEMP SEAT TEMP DRYER TEMP 4 Use to select the Warm water temperature WATER TEMP SEAT TEMP DRYER TEMP Toilet seat temperature OFF* Low High Press until "OFF" appears. OFF Low High Press until "OFF" appears. When "OFF" is set, the SEAT LED will go off.
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Energy Saver Features Type You can save energy by turning the toilet seat heater to a low temperature (or turning the heater "OFF") during periods when the toilet will be used infrequently. It takes about 10 days for the product to determine the periods when it is used relatively less frequently.
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When energy saver is in operation Toilet seat heater AM 0 PM 6 8 5 9 0 Example: Used infrequently from 9 pm to 6 am Set temperature*1 Low Low temperature*2 Low temperature*2 Operation Green Orange Example: Set from 8 am to 5 pm Set temperature*1 Green Set temperature*1 OFF OFF *3 Example: When timer energy saver and auto energy saver are used together During timer energy saver : Same LED indication as timer energy saver (See above) During auto energy saver : Same LED indication as aut
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Energy Saver Features How to set Set the timer energy saver at the time you want to start it. 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 2 6(/(&7 >Ɣ(17(5@PUSH MENU 1.MANUAL CLEANING 2.ENERGY SAVER 6(/(&7 1/4 2/4 AUTO ENERGY SAVER >Ɣ(17(5@PUSH Use to select "ENERGY SAVER" and then press [●ENTER]. ENERGY SAVER 1.AUTO ENERGY SAVER 2.
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3 4 4 Use to select "ON" or "OFF" and then press [●ENTER]. Use to select "TIMER SAVER" and then press [●ENTER]. Use to select "3H", "6H", "9H" or "OFF" and then press [●ENTER]. ENERGY SAVER 1.AUTO ENERGY SAVER 2.TIMER SAVER SELECT 1/2 ON AUTO ENERGY SAVER ON >Ɣ(17(5@PUSH To return ENERGY SAVER 1.AUTO ENERGY SAVER 2.TIMER SAVER SELECT SELECT 2/2 OFF >Ɣ(17(5@PUSH TIMER SAVER 1.
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Maintenance Power plug (Perform monthly) Dry cloth 1 Wet cloth Disconnect the power plug and wipe it with a dry cloth. WARNING ● Always disconnect the power plug from the outlet before cleaning, maintenance or inspection.(Page 15) ● Always switch the breaker on the distribution board to OFF. (Asia, Oceania, Middle East only) (Otherwise, it may cause electrical shock or malfunction.) *For safety, disconnect the power plug before cleaning or maintenance.
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Cautions with use of detergent ● The NEOREST is an electric appliance. Be careful not to let water seep inside or leave detergent in the gap between the top unit and bowl unit. (May damage plastic parts or cause a malfunction.) ● When using a toilet cleaner to clean the toilet, wash it off within 3 minutes and leave the toilet seat and toilet lid open.  Wipe off any cleaner that remains on the toilet bowl. (If vapor from a toilet bowl cleaner enters the top unit, it may cause a malfunction.
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Maintenance Bowl unit (Perform daily) • Toilet brush • Neutral toilet detergent 1 2 • Strongly acidic cleaners or strong alkaline cleaners • Cleaners containing abrasive compounds • Fluoride-based detergent (containing hydrogen fluoride or ammonium fluoride) • Wire brush • Abrasive nylon scrubbing brush Unplug the power plug.(Page 15) Switch the breaker on the distribution board to OFF. (Asia, Oceania, Middle East) Clean with a toilet brush or a similar tool.
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Water Filter Drain Valve (Perform once every 6 months) 1 Close the shutoff valve.  The water supply stops. 4 Remove the cover and water filter drain valve. Cover  Loosen with a flat- head screwdriver and then pull. CAUTION Do not remove the water filter drain valve while the shutoff valve is open. (Otherwise, water may leak out) 2 Water filter drain valve 5 Extend the wand. (1) 6 Use to select "MANUAL CLEANING".
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Maintenance Deodorizing filter (Perform monthly) 1 Unplug the power plug.(Page 15) 2 Remove the deodorizing filter. Switch the breaker on the distribution board to OFF. (Asia, Oceania, Middle East)  Use the recess of the deodorizing filter to pull it out.  Do not pull with undue force. (May cause damage or malfunctions) Deodorizing filter 3 Recess Clean with a tool such as a toothbrush.  When washing with water, dry off all water before mounting.
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Wand (Perform monthly) If you notice dirt Soft cloth soaked in water 1 Toilet paper, etc. (May cause damage.) Extend the wand.  Operate with the buttons on the back side of the remote control. (1) (2) Press [MENU]. Use to select "MANUAL CLEANING". Press [●ENTER]. (3) Use to select "WAND CLEANING ON/OFF".  The wand extends and water sprays out for cleaning.  The wand automatically retracts after about 5 minutes. 2 3 Maintenance Press [●ENTER]. Wipe with a soft, wet cloth.
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Maintenance Water filter (Perform once every 6 months) 1 Close the shutoff valve. (Page 57) 4 CAUTION Loosen the nut on the shutoff valve to remove the water filter. Opening/closing tool Do not remove the water filter drain valve while the shutoff valve is open. Water filter (Otherwise, water may leak out) 2 Extend the wand. Nut • Operate with the buttons on the back side of the remote control. (1) (2) Press [MENU]. 5 Use to select "MANUAL CLEANING".
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7 Tighten the nut on the shutoff valve. 8 Open the shutoff valve. (Page 15) 9 Insert the power plug. • Check that there are no leaks in the shutoff valve or plumbing connections.
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Changing Settings Setting List WATER TEMP SEAT TEMP DRYER TEMP Remote control back side Setting Types AUTO FLUSH AUTO FLUSH AUTO FLUSH DELAY AUTO OPEN/CLOSE AUTO OPEN/CLOSE AUTO FUNCTIONS AUTO CLOSE DELAY AUTO OPEN DELAY SEAT/LID AUTO CLEANING AUTO WAND CLEAN DEODORIZER SOFT LIGHT LIGHT BOWL LIGHT INDICATOR ANTI-FREEZING OTHER SETTINGS BEEP PERSONAL SETTING LOCK PRESSURE/POSITION SETTING 38
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Available Settings* Applicable Models Set whether or not to clean the bowl unit automatically Change the amount of time before the toilet flushes automatically Set whether or not to open the toilet lid automatically Change the amount of time before the lid/seat closes automatically Change the amount of time after which the lid/seat opens automatically upon closing it with hands Automatically open and close the toilet lid/Automatically open and close the toilet seat and toilet lid Set wheth
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Changing Settings AUTO FLUSH 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 6(/(&7 2 >Ɣ(17(5@PUSH MENU 2.ENERGY SAVER 3.AUTO FUNCTION SELECT 1/4 3/4 Set whether or not to clean the bowl unit automatically AUTO FLUSH >Ɣ(17(5@PUSH Use to select "AUTO FUNCTION" and then press [●ENTER]. 3 AUTO FUNCTION 1.AUTO FLUSH 2.
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4 5 4 5 Use to select "AUTO FLUSH". AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH DELAY SELECT [●ENTER]PUSH Use to select "ON/OFF" and then press [●ENTER]. AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH DELAY Use to select "AUTO FLUSH DELAY". AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH DELAY Use to select "5S", "10S" or "15S" and then press [●ENTER]. AUTO FLUSH 1.AUTO FLUSH 2.
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Changing Settings AUTO OPEN / CLOSE 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 6(/(&7 2 >Ɣ(17(5@PUSH MENU 2.ENERGY SAVER 3.AUTO FUNCTION SELECT 1/4 3/4 Change the time before the lid/seat closes automatically (25 SEC or 90 SEC) *3 AUTO FUNCTION 1.AUTO FLUSH 2.AUTO OPEN/CLOSE SELECT 2/4 AUTO CLOSE DELAY*2 >Ɣ(17(5@PUSH Use to select "AUTO OPEN/ CLOSE" and then press [●ENTER]. AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.
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4 5 Use to select "AUTO OPEN/ CLOSE". AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY Use to select "ON/OFF" and then press [●ENTER]. AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY SELECT SELECT 1/4 ON 90S >Ɣ(17(5@PUSH 1/4 OFF 90S AUTO OPEN/CLOSE OFF [●ENTER]PUSH To return 4 5 4 5 AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY Use to select "25S" or "90S" and then press [●ENTER]. AUTO OPEN/CLOSE 1.AUTO OPEN/CLOSE 2.AUTO CLOSE DELAY Use to select "AUTO OPEN DELAY".
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Changing Settings AUTO CLEANING 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 6(/(&7 2 >Ɣ(17(5@PUSH MENU 2.ENERGY SAVER 3.AUTO FUNCTION SELECT 1/4 3/4 Set whether or not to clean the wand automatically AUTO WAND CLEAN >Ɣ(17(5@PUSH Use to select "AUTO FUNCTION" and then press [●ENTER]. 3 AUTO FUNCTION 2.AUTO OPEN/CLOSE 3.
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4 5 4 5 Use to select "AUTO WAND CLEAN". AUTO CLEANING 1.AUTO WAND CLEAN 2.DEODORIZER Use to select "ON/OFF" and then press [●ENTER]. AUTO CLEANING 1.AUTO WAND CLEAN 2.DEODORIZER Use to select "DEODORIZER". AUTO CLEANING 1.AUTO WAND CLEAN 2.DEODORIZER SELECT SELECT >Ɣ(17(5@PUSH 1/2 OFF ON AUTO WAND CLEAN OFF >Ɣ(17(5@PUSH To return SELECT Use to select "ON/OFF" and then press [●ENTER]. 1/2 ON ON [●ENTER]PUSH AUTO CLEANING 1.AUTO WAND CLEAN 2.
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Changing Settings LIGHT 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 6(/(&7 2 >Ɣ(17(5@PUSH MENU 2.ENERGY SAVER 3.AUTO FUNCTION SELECT 1/4 3/4 Set whether or not to use the soft light SOFT LIGHT >Ɣ(17(5@PUSH Use to select "AUTO FUNCTION" and then press [●ENTER]. 3 AUTO FUNCTION 3.AUTO CLEANING 4.LIGHT SELECT 4/4 >Ɣ(17(5@PUSH Set whether or not to use the light inside the bowl unit BOWL LIGHT Use to select "LIGHT" and then press [●ENTER]. LIGHT 1.SOFT LIGHT 2.
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4 5 4 5 4 5 Use to select "SOFT LIGHT". LIGHT 1.SOFT LIGHT 2.BOWL LIGHT 6(/(&7 >Ɣ(17(5@PUSH Use to select "ON/OFF" and then press [●ENTER]. LIGHT 1.SOFT LIGHT 2.BOWL LIGHT Use to select "BOWL LIGHT". LIGHT 1.SOFT LIGHT 2.BOWL LIGHT 6(/(&7 1/3 OFF 21 SOFT LIGHT OFF >Ɣ(17(5@PUSH To return 6(/(&7 LIGHT 1.SOFT LIGHT 2.BOWL LIGHT Use to select "INDICATOR". LIGHT 2.BOWL LIGHT 3.INDICATOR 6(/(&7 2/3 21 21 >Ɣ(17(5@PUSH Use to select "ON/OFF" and then press [●ENTER].
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Changing Settings OTHER SETTING 1 MENU 1.MANUAL CLEANING 2.ENERGY SAVER Press [MENU]. 6(/(&7 2 >Ɣ(17(5@PUSH MENU 3.AUTO FUNCTION 4.OTHER SETTING SELECT 1/4 4/4 >Ɣ(17(5@PUSH Set whether or not to run the water for the bowl unit and wand automatically at a fixed interval in order to prevent freezing ANTIFREEZING (TCF993WA/992WA only) Use to select "OTHER SETTING" and then press [●ENTER]. Set whether or not to make a beep sound OTHER SETTING 1.ANTI FREEZING 2.
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3 4 Use to select "ANTI FREEZING". Use OTHER SETTING 1.ANTI FREEZING 2.BEEP SELECT 1/4 OFF ON >Ɣ(17(5@PUSH to select "ON/OFF". When the time is set, the toilet bowl is cleaned in 10 minute intervals to prevent freezing. OTHER SETTING 1.ANTI FREEZING 2.BEEP SELECT 1/4 ON ON [●ENTER]PUSH FLUSHES EVERY 10 MIN CHANGE SETTING SELECT YES ANTI FREEZING ON [●ENTER]PUSH To return 3 4 3 4 4 OTHER SETTING 1.ANTI FREEZING 2.
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What to Do? If the water does not flow due to a power failure (when water failure hasn't occurred) ■ You can clean the toilet bowl with the hand lever. *If a power failure has not occurred, the hand lever will not flush the toilet bowl. 1 Open the cover located at the back of the top unit. Cover 2 Hand lever Dismount the hand lever from the plate and pull until it stops. (Hold about 30 sec.)  The water in the toilet bowl rises. Plate Water rises up to here.
PAGE 52
If the power failure continues for a long period of time (2 days or longer)… ■ Insert the batteries into the battery box. (About the batteries, Page 14) 1 Take out the battery box, put the battery in it and reinstall the battery box. (Size AA battery: x 2) battery box * We ask the customer to prepare the battery. * Check the polarity of the battery. 2 Dismount the hand lever and the closing lid in this order. Hand lever Closing lid 3 Insert the plug of the battery box into the plug receptacle.
PAGE 53
What to Do? If the water does not flow due to a water service interruption 1 2 Use a bucket to flush water. If the water level is low after flushing, add more water.  Prevents odors. Large bucket Pour strongly, aiming at the center of the bowl unit. Attention! ●If there is a water supply failure, set the auto bowl unit cleaning to "OFF". ●When the water supply is restored, be sure to perform a flush. (To prevent waste from remaining in the drain pipe.) 52 Newspaper, dustcloth, etc.
PAGE 54
If you cannot operate with the remote control ■ Operation is also possible using the buttons on the control panel. Control panel ■ If the low battery warning LED is flashing, replace the batteries. Low battery warning LED ■ Replacing the batteries 1 2 3 4 Press [POWER ON/OFF] on the control panel. 5 Press [POWER ON/OFF] on the control panel. The POWER LED goes off. Remove the remote control from the hanger. POWER LED (Page 14) Open the cover and replace the AA batteries.
PAGE 55
What to Do? Freeze Damage Prevention (TCF993WA/992WA only) When the ambient temperature is likely to drop to 0°C or lower, take measures to prevent freezing. Attention! ● When the ambient temperature is likely to drop to 0°C or lower, do not use the energy saver feature. (May damage the product.) ●Warm the bathroom or take measures against freezing so that the ambient temperature does not drop below 0°C. ●Before starting work, set "AUTO FLUSH" (Page 40) and "AUTO OPEN/CLOSE" (Page 42) to "OFF".
PAGE 56
Freeze damage prevention (Continued) 3 Check that the POWER LED on the main display is lit up. (Page 15) 4 Set the toilet seat temperature to "High". (Page 24) (To maintain the temperature.)  When finished, close the toilet seat and toilet lid. ■ To use the NEOREST again  The water needs to be replenished. (See below) Resupplying the Water (After draining) 1 Open the shutoff valve. 2 If the power is not turned ON insert it.
PAGE 57
What to Do? Long Periods of Disuse If the toilet is in a location you will not visit for a long time, drain the water. (The water in the tank may become contaminated and cause skin irritation or other problems.) How to drain the water 1 Close the shutoff valve. (Page 57) 2 Drain the pipe. (Step 2 (1) to (4) on Page 54) 3 Pull out the water drain lever. The water comes out from near the wand for about 20 seconds. 56 4 5 Release your hand to return the water drain lever to its original position.
PAGE 58
Troubleshooting First, try the actions described on pages 57 to 64.If the problem persists, consult the installer, seller or the contact listed on the back cover of this manual. ●● All LEDs on the display of the top unit are flickering. (Unplug the power plug or turn off the breaker of the distribution board and contact where to call shown on the back cover.) ●● The CLEAN indicator does not light up. (It is time for parts replacement.
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Troubleshooting Rear and front cleansing, wand Please check Ref. Page ● Can you operate with the control panel? (Check while sitting on the toilet seat.) ➞Check "Is the remote control working?" 12 57 ● When the temperature is low, it takes time for the wand to come out after the remote control button is pressed because the water must be warmed up first. - ● Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is stopped for safety purposes.
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Warm air drying Trouble Please check The dryer temperature is low ● Is the remote control preset temperature set to a low level? Stops in the middle of use ● The feature stops automatically after 10 minutes of continuous use. ● Does the seat switch have difficulty detecting? ➞Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on the seat, the seating switch may temporarily stop detecting your presence. Ref.
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Troubleshooting Flushing Trouble Please check ● Is the shutoff valve fully open? 15 ● Is the water filter clogged? ➞Clean the filter. 36 ● Is the water supply to the toilet disrupted by other running water fixtures? ➞Cease using other fixtures and then flush the toilet. Waste material does not flush down completely There is residue on the bowl unit surface Ref.
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Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE) Trouble Please check Ref. Page The toilet lid opens on its own ● Is the sensor directly exposed to sunlight? ➞Do not directly expose the sensor to sunlight, because it may cause incorrect detection. ● Is there a heater within the detection range of the body sensor? ➞Do not place within the detection range of the sensor.
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Troubleshooting Toilet Seat and Toilet Lid Trouble The toilet seat does not get warm Please check Ref. Page ● Is the toilet seat temperature set to "OFF" or a low level? 24 ● Is the ENERGY SAVER LED (green) lit?  Timer energy saver is operating and has turned off the toilet seat heater. ➞When you sit on the seat, the heater is turned on temporarily and the seat is warmed in about 15 minutes.
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Sanitary Trouble Please check The soft light or bowl light does not light up ● Is the setting "OFF"? ➞Set to "ON". The mist sprays out spontaneously ● When body sensor A detects someone, the pre-mist is sprayed. ● When the cleansing functions have not been used in 8 hours, mist is sprayed inside the bowl unit automatically. The UV lamp illuminates the inside of the toilet bowl. (SN993MX / TCF993WA only) ● When the cleansing functions have not been used in 10 hours, the UV lamp lights up.
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Troubleshooting Others 64 Trouble Please check Ref. Page Water is leaking from the plumbing connections ● If any nuts in a connection are loose, firmly tighten them with a tool such as a monkey wrench. ➞If the water leak does not stop, close the shutoff valve and seek repair. - The display on the remote control goes out ● The display goes out when no button on the remote control is pressed for 1 minute or more.
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Specifications Item Rated power supply TCF993WA/TCF992WA SN993MX/992M AC 220 - 240V, 50Hz AC 120V, 60Hz *2 Rated power consumption 841-851W Maximum power consumption 1286-1524W Type Instantaneous Power cord length 1.2m Water protection level Bowl unit 1300W IPX4 Flush volume Flush: 3.8L, Light: 3.
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Limited Warranty SN993MX/992M (MS993CUMFX/992CUMFG) Three Year Limited Warranty 1. TOTO warrants its Neorest brand product to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product.
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Warranty TCF993WA/992WA LIMITED ONE YEAR WARRANTY 1. TOTO warrants its products to be free from manufacturing defects under normal use and service for a period of one (1) year from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER. 2.