Operating Guide

56 57
Reference
Troubleshooting
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
For S350e,TCF4732A,TCF4731A only.
Trouble
,, y
Please check
Ref.
Page
The toilet lid and toilet
seat open at the same
time.
Page
Are the settings confi gured to open the toilet lid and toilet seat at the same
●
time?
42
Stops (or closes)
while opening.
[USA]
If the lid or seat hits an obstruction the fi rst time it opens after inserting the
●
power plug, it may stop (or close) partway during the next operation.
While there are no obstructions, disconnect the plug and insert it again
➞
after about 5 seconds, and then move out of the toilet room and wait at
least 15 seconds before approaching the toilet bowl again.
[Asia, Oceania]
If the lid or seat hits an obstruction the fi rst time it opens after switching ON
●
the breaker on the distribution board, it may stop (or close) partway during
the next operation.
While there are no obstructions, switch the breaker on the distribution
➞
board to OFF and then ON again after about 5 seconds, and then move
out of the toilet room and wait at least 15 seconds before approaching the
toilet bowl again.
17
The open timing has
changed.
toilet
bowl
again.
Detection by the body sensor may be diffi cult when the room temperature
●
exceeds 86 °F (30 °C).
11
Toilet Seat and Toilet Lid
Trouble Please check
Ref.
Page
Cannot open or close
with the remote
control.
Page
If automatic opening works.
●
➞Check "Is the remote control working?"
If automatic opening does not work either
●
The toilet seat or toilet lid may not be mounted correctly.
•
Mount them correctly.
➞
Incorrect detection may occur when operating under fl uorescent lights.
●
53
35
The toilet seat does
not get warm.
Incorrect
detection
may
occur
when
operating
under
fl
uorescent
lights.
●
Is the toilet seat temperature set to "OFF" or a low level?
●
26
Is the ENERGY SAVER LED (green) lit and is the SEAT LED off?
●
Timer energy-saver is operating and has turned off the toilet seat heater.
•
When you sit on the seat, the heater is turned on temporarily and the seat
➞
is warmed in about 15 minutes.
Is the ENERGY SAVER LED (orange) lit?
●
If the SEAT LED is lit as well: Auto energy-saver is operating
•
When you sit, the toilet seat is temporarily heated.
➞
28
When
you
sit,
the
toilet
seat
is
temporarily
heated.
Have you been seated for a long time?
●
After about 20 minutes of sitting, the temperature starts going down, and
•
after about 1 hour, the heater is turned "OFF".➞Move away from the toilet
seat and then go back.
–
seat
and
then
go
back.
The seat sensor may have diffi culty detecting some sitting postures.
●
Sit back on the toilet seat.
➞
11
Sit
back
on
the
toilet
seat.
Is a toilet seat or lid cover installed?
●
➞ Remove any covers.
–
Energy-Saver
Trouble
gy
Please check
Ref.
Page
The timer energy-
saver feature is not
working.
Page
Did you replace the remote control batteries?
●
When the batteries are discharged, the settings may be erased.
•
Reconfigure the settings.
➞
16
30
working.
The auto energy-
saver feature is not
working.
gg
Because the function takes several days learning the usage conditions before
●
starting energy-saver, the amount of energy saving may be low, depending
on the frequency of use.➞Check the type of energy saver.
28
Deodorizer
Trouble Please check
Ref.
Page
The deodorizer is not
working.
Page
Even after sitting down, you do not hear operation sounds.
●
Sit back on the toilet seat.
➞
➞Set the deodorizer settings to "ON".
If you hear an operation sound when you sit on the toilet seat.
●
Clean the deodorizing filter.
➞
44
33
A strange odor is
emitted.
Clean
the
deodorizing
filte
r.
33
Are you using an air freshener or deodorizer that you purchased separately?
●
Doing so may reduce the effectiveness of the Washlet deodorizer or cause
•
strange odors.
Remove the air freshener or deodorizer.
➞
–
The deodorizer is not
working.
Remove
the
air
freshener
or
deodorizer.
Is "DEODORIZER" set to "OFF"?
●
➞Set to "ON".
44
Sanitary
Trouble
y
Please check
Ref.
Page
The soft light, toilet
bowl LED and CLEAN
indicator do not light up.
Page
Is the setting "OFF"?
●
➞Set to "ON".
If the CLEAN indicator LED is off, it is time to replace the component that
●
generate a "ewater+". ➞Consult with the installer, the seller, or the contact
referred on the back cover of this manual.
46
back
cover
indicator
do
not
light
up.
The pre-mist sprays
out spontaneously.
referred
on
the
back
cover
of
this
manual.
When body sensor A detects someone, the pre-mist is sprayed.
●
When the bowl has not been cleaned in 8 hours, the mist is sprayed inside the
●
toilet bowl automatically.
25
Refe
Others
Trouble Please check
Re
fe
Ref.
Page
Water is leaking
from the plumbing
connections.
rence
re
nc
e
Page
If any nuts in a connection are loose, fi rmly tighten them with a tool such as a monkey wrench.
●
Water supply hose
Water supply hose connection
Do not use tools on the water supply
hose connection. Tighten it by hand.
If the water leak does not stop, close the water supply valve and seek repair.
➞
–
The main unit is
unstable.
57
If
the
water
leak
does
not
stop,
close
the
water
supply
valve
and
seek
repair.
There is clearance between the toilet seat cushion and the toilet bowl for
●
activating the seat sensor. When you sit on the toilet seat, the toilet seat
subsides slightly to activate the seat sensor.
Are the bolts that anchor the main unit loose?
●
Remove the main unit and then firmly tighten the base plate bolts.
➞
–
34