Operating Guide

54 55
Reference
Rear and Front Cleansing
Trouble
g
Please check
Ref.
Page
The wand does not
extend.
Page
Can you operate with the Washlet control panel? (Check while sitting on the
●
toilet seat.)
Check "Is the remote control working?"
➞
53
Check
Is
the
remote
control
working?
When the temperature is low, it takes time for the wand to come out after the
●
remote control button is pressed because the water must be warmed up first.
18
remote
control
button
is
pressed
because
the
water
must
be
warmed
up
first.
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
●
stopped for safety purposes.)➞Stand up from the seat and then use again.
–
stopped
for
safety
purposes.)
Stand
up
from
the
seat
and
then
use
again.
If the water supply pressure drops signifi cantly, for example if water is used
●
elsewhere or if there is a water failure, the function may stop for safety.
[USA]
Disconnect the power plug and wait about 10 seconds before inserting it
➞
again.
If the same symptom reappears ➞There may be a malfunction.
Consult with the contact referred on the back cover of this manual.
[Asia, Oceania]
Switch the breaker on the distribution board to OFF and wait about 10
➞
seconds before inserting it again.
If the same symptom reappears ➞There may be a malfunction.
Consult with the contact referred on the back cover of this manual.
–
Consult
with
the
contact
referred
on
the
back
cover
of
this
manual.
The seat sensor may have diffi culty detecting some sitting postures.
●
Sit back on the toilet seat.
➞
11
Sit
back
on
the
toilet
seat.
Are you using a toilet seat cover, a toilet lid cover, or a seat for infants?
●
Remove any covers.
➞
When using a seat for infants or a soft highchair, remove after each use.
–
The wand extends but
water does not come
out./
The cleansing water
pressure is weak.
When
using
a
seat
for
infants
or
a
soft
highchair,
remove
after
each
use.
Has a water failure occurred?
●
➞ Press the "STOP" button and wait until the water
failure is over.
–
failure
is
over.
Is the water supply valve closed?
●
17
Is the water fi lter drain valve clogged with foreign matter?
●
Clean the filter.
➞
37
Is the water pressure set to a low level?
●
19
The cleansing water
is cold.
Is the warm water temperature set to "OFF" or a low level?
●
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when fi rst sprayed.
26
–
Stops in the middle of
use.
temperature
may
be
low
when
fi
rst
sprayed.
Rear, soft rear, front, and wide front cleansing stop automatically after 5
●
minutes of continuous use, while drying stops after 10 minutes of continuous
use.
Does the seat switch have diffi culty detecting?
●
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
➞
on the seat, the seating switch may temporarily stop detecting your
presence.
–
11
Water comes out
unexpectedly from
the wand.
presence.
Has the CLEAN indicator lit up in a cycle?
●
The wand is cleaned with clean, sterile water.
•
24
Troubleshooting
Warm Air Drying
Trouble
yg
Please check
Ref.
Page
The dryer temperature
is low.
Page
Is the dryer temperature set to low level?
●
26
Stops in the middle of
use.
Does the seat switch have diffi culty detecting?
●
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
➞
on the seat, the seating switch may temporarily stop detecting your
presence.
11
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
For S350e,TCF4732A,TCF4731A only.
Trouble
,, y
Please check
Ref.
Page
The toilet lid does not
open automatically.
Page
Is "AUTO OPEN/CLOSE" set to "OFF"?
●
➞Set to "ON".
Even when set to "
●
ON ", AUTO OPEN/CLOSE is not performed for about 15 seconds
after the toilet seat or toilet lid is closed.
When the toilet lid is closed by hand.
•
(To make the Washlet more user-friendly, a time interval is set from when the lid
is closed to when it will open next.)
Move away from the toilet and wait at least 15 seconds before approaching
➞
the toilet bowl again.
Detection by the body sensor may be diffi cult when the room temperature
●
exceeds 86 °F (30 °C).
Open and close by hand.
➞
40
–
22
–
Open
and
close
by
hand.
Is "AUTO OPEN WAITING TIME" set to 30SEC or 90SEC?
●
42
[USA]
After the power plug is inserted, the toilet lid does not open automatically for
●
about 10 to 60 seconds. ➞Open and close by hand.
[Asia, Oceania]
After switching the breaker on the distribution board to ON, the toilet lid does
●
not open automatically for about 10 to 60 seconds. ➞Open and close by hand.
–
not
open
automatically
for
about
10
to
60
seconds.
Open
and
close
by
hand.
Is a toilet lid or seat cover installed?
●
➞Remove any covers.
–
The toilet lid does not
close automatically.
Refe
Is "AUTO OPEN/CLOSE" set to "OFF"?
●
➞Set to "ON".
When the time sitting on or standing in front of the toilet seat is less than 6
●
seconds, the toilet seat and toilet lid will close after about 5 minutes.
If they do not close automatically even though "AUTO OPEN/CLOSE" is set
●
to "ON", the body sensor may be detecting incorrectly.
If there is a reflective object in front, such as a mirror or glass, move the
➞
reflective object or use a curtain or other object to block it.
40
–
11
The toilet lid opens
on its own.
erence
ere
nc
j
j
Is the sensor directly exposed to sunlight?
●
Do not directly expose the sensor to sunlight, because it may cause
➞
incorrect detection.
Is there a heater within the detection range of the body sensor?
●
Do not place within the detection range of the sensor.
➞
Is a urinal or wash basin also installed in the bathroom?
●
The sensor may detect someone using the urinal, causing the toilet lid to open or
➞
close.
11
The toilet lid closes
on its own.
55
close.
Is "AUTO OPEN/CLOSE" set to "ON"?
●
Is AUTO CLOSE WAITING TIME set to 25SEC?
●
The seat sensor may have diffi culty detecting some sitting postures.
●
Sit back on the toilet seat.
➞
40
11