Warranty Guide

ManualsBrandsTOTO ManualsToilet SeatsSN982MR-01

Warranty Information

One Year Limited Warranty

TOTO warrants its plumbing products (“Product”) to be free from defects in materials

and workmanship during normal use when properly installed and serviced, for a period of

one (1) year from date of purchase. This limited warranty is extended only to the

ORIGINAL PURCHASER of the Product and is not transferable to any third party,

including but not limited to any subsequent purchaser or owner of the Product. This

warranty applies only to TOTO Product purchased and installed in North, Central and

South America.

TOTO’s obligations under this warranty are limited to repair, replacement or other

appropriate adjustment, at TOTO’s option, of the Product or parts found to be defective

in normal use, provided that such Product was properly installed, used and serviced in

accordance with instructions. TOTO reserves the right to make such inspections as may

be necessary in order to determine the cause of the defect. TOTO will not charge for

labor or parts in connection with warranty repairs or replacements. TOTO is not

responsible for the cost of removal, return and/or reinstallation of the Product.

This warranty does not apply to the following items:

Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder,

electrical storm, etc.

Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence,

or improper care, cleaning, or maintenance of the Product.

Damage or loss resulting from sediments or foreign matter contained in a water system.

Damage or loss resulting from improper installation or from installation of the Product in

a harsh and/or hazardous environment, or improper removal, repair or modification of the

Product. (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes

or standards for requirements).

Damage or loss resulting from electrical surges or lightning strikes or other acts which

are not the fault of TOTO or which the Product is not specified to tolerate.

Damage or loss resulting from normal and customary wear and tear, such as gloss

reduction, scratching or fading over time due to use, cleaning practices or water or

atmospheric condition, including but not limited to, the use of bleach, alkali, acid

cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or

nylon scrubbers.

The use of any Product in a manner inconsistent with the Product instructions / owners

manual.

Summary of content (8 pages)

PAGE 1
Warranty Information One Year Limited Warranty TOTO warrants its plumbing products (“Product”) to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product.
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THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC.
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warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product purchased and installed in North, Central and South America.
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delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport the Product to a service facility. THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER.
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Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the Product. Damage or loss resulting from sediments or foreign matter contained in a water system. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair or modification of the Product. This includes locations where the water pressure is above local codes or standards.
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delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport the Product to a service facility. WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related products can seriously damage the fittings.
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labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the Product. This warranty does not apply to the following items: Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the Product.
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THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER.