Warranty Guide

Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence,
or improper care, cleaning, or maintenance of the Product.
Damage or loss resulting from sediments or foreign matter contained in a water system.
Damage or loss resulting from improper installation or from installation of the Product in
a harsh and/or hazardous environment, or improper removal, repair or modification of the
Product. This includes locations where the water pressure is above local codes or
standards. (NOTE: Product model codes allow a maximum of 80 PSI. Check local
codes or standards for requirements).
Damage or loss resulting from electrical surges or lightning strikes or other acts which
are not the fault of TOTO or which the Product is not specified to tolerate, including
failure to use the factory equipped cord and plug or use of a loose or faulty electrical
outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI
(ground, fused) socket.
Damage or loss resulting from normal and customary wear and tear, such as gloss
reduction, scratching or fading over time due to use, cleaning practices or water or
atmospheric conditions, including but not limited to, the use of bleach, alkali, acid
cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or
nylon scrubbers.
If the Danger Label which has been placed over the seams on the back of the Product’s
top unit is broken or otherwise not intact, this limited warranty is void.
In order for this limited warranty to be valid, TOTO must receive the completed attached
warranty registration card and your proof of purchase within 30 days of the original
purchase date.
If the Product is used commercially or is installed outside of North, Central or South
America, TOTO warrants the Product to be free from defects in materials and
workmanship during normal use for one (1) year from the date of installation of the
Product, and all other terms of this warranty shall be applicable except the duration of the
warranty
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO
PROVINCE OR COUNTRY TO COUNTRY.
To obtain warranty repair service under this warranty, you must take the Product or
deliver it prepaid to a TOTO service facility together with proof of purchase (original
sales receipt) and a letter stating the problem, or contact a TOTO distributor or products
service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road,
Morrow, GA 30260 [phone]. If, because of the size of the Product or nature of
the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of
the defect together with proof of purchase (original sales receipt) shall constitute