Washlet Owner's Manual

Rear Cleansing, Front Cleansing and Wand
Trouble Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up fi rst.
-
●
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)

Stand up from the seat and then use again.
-
●
If the water supply pressure drops signifi cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.

Unplug the power plug and wait about 10 seconds before inserting it again.
If the same symptom reappears. There may be a malfunction. Consult
with TOTO customer service (see contact information on the back cover).
-
●
The seat switch will not turn on unless you sit on the seat properly.

Sit back on the toilet seat.
11
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?

Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
11
●
Are you pressing "Wand CLEAN" button on?

When you press "Wand CLEAN" button, "ewater+" comes out from the
vicinity of the wand to clean the wand.

To clean the wand with it extended, perform "Wand cleaning".
33
The wand extends
but the cleansing
water does not
come out /
The cleansing water
pressure is weak
●
Has a water failure occurred?

Press "Stopping" button on the remote control and wait until water
service is restored.
-
●
Is the shutoff valve closed?
17
●
Is the water fi lter drain valve clogged with foreign matter?

Clean the filter.
37
●
Is the water pressure set to a low level?
19
The cleansing water
is cold
●
Is the warm water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when fi rst sprayed.
26
-
Stops in the middle
of use
●
Rear, rear soft, front and wide front cleansing stop automatically after about
5 minutes of continuous use.
●
Does the seat switch have diffi culty detecting?

Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
-
11
Water comes out
unexpectedly from
the wand
●
When you sit on the toilet seat, water comes out for several seconds while
water is warmed up.
●
Has the CLEAN indicator lit up in a cycle?

"Auto wand CLEAN" starts and the wand is cleaned.
-
22
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Reference
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