User's Manual

103
FAQ
Q1. What should I do if I forget my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered:
1. Visit
http://tplinkwifi.net, and log in with the account you set for the router.
2. Go to Basic > Wireless to retrieve or reset your wireless password.
Q2. What should I do if I forget my web management password?
• If you are using a TP-Link ID to log in, click Forgot password on the login page and
then follow the instructions to reset the password.
• Alternatively, press and hold the Reset button on the back until all LEDs go off to reset
the router, and then visit
http://tplinkwifi.net to create a new login password.
Note: You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q3. What should I do if I cannot log in to the router’s web management
page?
This can happen for various reasons, please try the methods below to log in again.
• Make sure the router is connected to the computer correctly and the corresponding
LED indicator(s) light up.
• Make sure the IP address of your computer is configured as
Obtain an IP address
automatically
and Obtain DNS server address automatically.
• Make sure you enter the correct address to log in:
http://tplinkwifi.net.
• Check your computer’s settings:
1 ) Go to
Start > Control Panel > Network and Internet, and click View network
status and tasks
.
2 ) Click
Internet Options on the bottom left.
3 ) Click
Connections and select Never dial a connection.