User's Manual

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6 ) Power cycle the modem and the router again.
• Please refer to
Upgrade the Firmware to upgrade the firmware of the router.
If you’ve tried every method above but cannot access the internet, please contact our
technical support.
Q5. I cannot find my wireless network or I cannot connect the wireless
network, what can I do?
If you fail to find any wireless network, please follow the steps below:
• Make sure the wireless function of your device is enabled if you’re using a laptop with
built-in wireless adapter. You can refer to the relevant document or contact the laptop
manufacturer.
• Make sure the wireless adapter driver is installed successfully and the wireless
adapter is enabled.
• On Windows 7
1 ) If you see the message
No connections are available, it is usually because the
wireless function is disabled or blocked somehow.
2 ) Clicking on
Troubleshoot and windows might be able to fix the problem by itself.
• On Windows XP
1 ) If you see the message
Windows cannot configure this wireless connection,
this is usually because windows configuration utility is disabled or you are
running another wireless configuration tool to connect the wireless.
2 ) Exit the wireless configuration tool (the TP-Link Utility, for example).