User's Manual

66
FAQ
Q1. What can I do if I forgot my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered, please connect your computer to the router using an Ethernet cable and
follow the steps below:
1. Visit http://tplinkwifi.net, and log in with the username and password you set for the router.
2. Go to Wireless > Wireless Security to retrieve or reset your wireless password.
Q2. What can I do if I forgot my login password of the web management
page?
The default username and password of the web management page are admin (in
lowercase).
If you have altered the username and password but Password Recovery is disabled:
1. Reset the router to factory default settings: press and hold the Reset button for about 7
seconds and then release;
2. Visit http://tplinkwifi.net, and enter admin (in lowercase) as both username and password to
log in.
Note: You’ll need to reconfigure the router to surf the Internet once the router is reset, and please mark down your new
password for future use.
Q3. What can I do if I cannot log in to the router’s web management page?
1. This can happen for a variety of reasons. Please try the methods below to log in again.
• Make sure your computerthe has connected to the router correctly and the
corresponding LED light up.
• Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
2. Make sure you enter the correct IP address to log in: http://tplinkwifi.net.
• Check your computer’s settings:
3. Go to Start > Control Panel > Network and Internet, and click View network status and tasks.
1 ) Click Internet Options on the bottom left.
2 ) Click Connections and select Never dial a connection.