NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 1910011260 REV1.0.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2015 TP-LINK TECHNOLOGIES CO., LTD.
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions, may cause harmful interference to radio communications.
Canadian Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2)This device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme aux norms CNR exemptes de licence d’Industrie Canada.
●清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。 ●注意防潮，請勿將水或其他液體潑灑到本產品上。 ●插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。 ●請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。 ●請不要私自打開機殼，不要嘗試自行維修本產品，請由授權的專業人士進行此項工作。 Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.
TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: Day/Night Cloud Camera, 300Mbps Wi-Fi Model No.
TP-LINK TECHNOLOGIES CO., LTD CONTENTS Chapter 1 About this Guide .................................................................................... 1 1.1 1.2 Conventions ................................................................................................................... 1 Overview of This Guide .................................................................................................. 1 Chapter 2 Introduction .......................................................................
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Chapter 1 About this Guide This User Guide contains information for setup and management of NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi. Please read this guide carefully before operation. 1.1 Conventions In this Guide the following conventions are used: The camera or NC220 mentioned in this Guide stands for NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi without any explanation. Bold font indicates a button, a toolbar icon, menu or menu item.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Chapter 2 Introduction Thanks for choosing the NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi! 2.1 Overview NC220 is a versatile solution for home & office monitoring to keep an eye on your home, kids or workplace; whatever it is that you care for most. NC220 has a complete system with a built-in CPU and web server that transmits high quality video images, which can fully meet the need of your small office or home’s security and surveillance.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 2.3 Appearance Description 2.3.1 Front Panel Light Sensor Microphone System LED Figure 2-1 Front Panel Light Sensor: The camera has a built-in internal photodetector. It is used to identify day or night. Microphone: The camera has a built-in internal microphone. This microphone is hidden in the pinhole located on the front panel. System LED: Status Flashing Red Solid Red Flashing Green Solid Green Indication The camera starts booting up.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 2.3.2 Rear Panel ETHERNET Port Power Jack WPS LED Heat Emission Holes WPS/RESET Button Figure 2-2 Rear Panel WPS LED: Status Indication The camera starts booting up. Flashing Green Off Solid Green The camera is connecting to a network by WPS function. This process will last in the first 2 minutes. The camera has boot up. The camera failed to be added to a network by WPS function. The camera has been successfully added to a network by WPS function.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Used as RESET button: With the camera powered on, press and hold the WPS/RESET button (more than 5 seconds) until both the System LED and WPS LED turn off. Then release the button and wait the camera to reset to its factory default settings. Used as WPS button: If your router supports WPS, then you can press the WPS/RESET button for 1 second to quickly establish a connection between the camera and router.
NC220 3. Day/Night Cloud Camera, 300Mbps Wi-Fi Drill two mounting holes and fix the 4. mounting base. 6 Put the base cover and camera head back.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Chapter 3 Managing the Camera The camera’s built-in web management page is designed to allow you to easily access and configure your camera. 3.1 1. 2. Login Find the management IP address of the camera in one of the following ways: Run the Setup Wizard. The IP address is displayed on the Select a camera screen. Find the IP address on the DHCP setting page of the front device such as router.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Note: If the installed plugin doesn't work, set your browser security settings to allow plugins. Here we take the settings for IE browser as an example. Go to "Tools→Internet Options→Security". Click "Internet→Custom Level", find the item "Download signed ActiveX controls" and check Prompt. Click "Local Intranet→Custom Level", find the item "Download signed ActiveX controls" and check Prompt. 5. 3.
NC220 Symbols Day/Night Cloud Camera, 300Mbps Wi-Fi Meaning Note Click to capture a still image shot by the camera. The image file will be saved in JPG or BMP format in your local computer. The file is named as image-yyyy-mm-dd-hh-mm-ss.jpg. You can select a save path and rename the image file. Click to record the current video. The video file will be saved in AVI format in your local computer. The file is named as rec-yyyy-mm-dd-hh-mm-ssi.avi. You can select a save path and rename the video file.
NC220 Click to choose a camera working mode. You can set the camera working mode to Auto ), Day ( ( ), or Night ( ). Drag the slider to adjust the size of the current image. The maximum zoom ratio is 4 times. Mute off. You can hear the current sound by the camera. Click and it will become . Mute on. The current sound by the camera is turned off. Click and it will become . Drag the slider to adjust the sound volume. Click to enlarge current image to screen display.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 3.3.1 Basic → Status The Status page displays the current configuration information of the camera. You can find out camera’s settings such as wireless connection settings here. All the information is read-only.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 3.3.2 Basic → Network On this page, you can configure your camera’s IP address which is used to access and configure the camera. Dynamic IP: Select this option when a DHCP server is installed on the network to issue IP address assignment. With this setting, the IP address of the camera is assigned automatically. Static IP: Select this option when a static or fixed IP address is obtained for the camera.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Primary DNS Server: Enter a DNS address in dotted-decimal notation. Secondary DNS Server: Enter a DNS address in dotted-decimal notation. Click Save to save and enable the settings. 3.3.3 Basic → Wireless Connection The camera’s wireless function is enabled by default. This function helps to connect your camera to a wireless network wirelessly. If you don’t want to use this function, just select the Disable option.
NC220 3. Day/Night Cloud Camera, 300Mbps Wi-Fi If the wireless network’s security mode is None, simply click Connect. If the security mode is one requiring for a password, enter the wireless network’s password and then click Connect. You can select Show password to display what you’ve entered. 4. A pop-up screen will prompt you for the network modification. Click Change to continue. 5. Click OK on the pop–up screen to finish wireless connection procedure.
NC220 6. Day/Night Cloud Camera, 300Mbps Wi-Fi To start using camera wirelessly, unplug its Ethernet cable. 3.3.4 Basic → Cloud Setting A Cloud Camera can be viewed anytime and anywhere over the Internet with TP-LINK Cloud service. On this page, you can add your camera to an existing TP-LINK Cloud account or you can sign up for a TP-LINK Cloud account and then add your camera to it.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi easy-remember one. Camera name can contain up to 30 characters. It can only contain digits, letters, space and .-_@'. After your camera is registered successfully, you can go to www.tplinkcloud.com to view it. Sign Up for a TP-LINK Cloud Account If you do not have a TP-LINK Cloud account, click Don’t have an account? to sign up. E-mail: Enter a valid E-mail address as your TP-LINK Cloud account.
NC220 3.4 Day/Night Cloud Camera, 300Mbps Wi-Fi Advanced Click the Advanced menu to display the submenus including Status, Network, Wireless Connection, Wireless Extender, Cloud Setting, DDNS, Video, Motion Detection, Sound Detection, Notification Delivery, and LED. 3.4.1 Advanced → Status Refer to 3.3.1 Basic → Status. 3.4.2 Advanced → Network On this page, you can configure your network settings.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi IP Address On this section, you can configure your camera’s IP address which is used to access and configure the camera. Dynamic IP: Select this option when a DHCP server is installed on the network to issue IP address assignment. With this setting, the IP address of the camera is assigned automatically. Fallback IP: If the camera cannot get a Dynamic IP address from a DHCP server within limited tries, the camera will assign a default IP address, 192.168.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi MAC Address: Displays the Ethernet MAC address of the camera. The MAC address is read-only. IP Address: Enter a fixed IP address for the camera in dotted-decimal notation. Subnet Mask: Enter the subnet mask in dotted-decimal notation. The default value is “255.255.255.0.” Default Gateway: Enter the default gateway in dotted-decimal notation. Primary DNS Server: Enter a DNS address in dotted-decimal notation.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Status: Displays the PPPoE connection status. Username: Enter the username for PPPoE service provided by your ISP. Password: Enter the password for PPPoE service provided by your ISP. HTTP (Hypertext Transfer Protocol) This feature allows you to access and manage your camera from a remote location over the Internet. Web browser access normally uses the standard HTTP service port 80. This camera's default remote management web port number is 80.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Bonjour Bonjour, also known as zero-configuration networking, enables automatic discovery of computers, devices, and services on IP networks. Bonjour uses industry standard IP protocols to allow devices to automatically discover each other without the need to enter IP addresses or configure DNS servers. Bonjour: To enable or disable the Bonjour service here. Bonjour Name: Displays the Bonjour name.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 1. Select Enable to enable your camera’s wireless function. 2. Click Manually, and you will see the following screen. 3. In the Wireless Network Name field, enter the name of the wireless network to which your camera is ready to connect. Note: The name must be exactly the same as that used in the wireless access point, or the connection will not be established. Leaving this field blank means the camera will attempt to access the nearest open network.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 5. Click Connect and a screen will pop up. Click Change on the pop-up screen. 6. Click OK on the pop–up screen to finish wireless connection procedure. 7. To start using camera wirelessly, unplug its Ethernet cable. 3.4.4 Advanced → Wireless Extender On this page, you can setup and configure the wireless network extending feature of your camera. Wireless extender function allows your camera to extend the range of your existing wireless network.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Max Clients: Set the maximum number of clients that are allowed to connect to the extended network. Click Save to save and enable the settings. 3.4.5 Advanced → Cloud Setting Refer to 3.3.4 Basic → Cloud Setting. 3.4.6 Advanced → DDNS If your camera is connected to xDSL modem or cable modem directly, you might need this feature on the camera to allow you and your friends have access to the camera using domain name, in no need of remembering the IP address.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Service Provider: Select one of the built-in DDNS servers from the drop-down list: No-IP (www.noip.com), DynDNS (www.dyn.com), and Comexe (www.comexe.cn). Note: If you have not registered for any of the listed DDNS servers, please select one and click Go to register… and follow the instructions provided on the official website to register. Username: Enter the username that is used to log into DDNS.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi settings offer better quality, but will require more bandwidth to stream. Mode: Select the bit rate mode of the camera. It can be VBR (variable bit rate) or CBR (constant bit rate). Image Quality: Select one of the three levels of image quality from the drop-down list: High, Medium, and Low. Higher settings offer better quality, but will require more bandwidth to stream.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Click Save to save and enable the settings. 3.4.8 Advanced → Motion Detection Motion detection allows you to specify areas of your camera’s video to monitor for motion, which can be used to trigger snapshots. Refer to 3.4.10 Advanced → Notification Delivery for more details. Motion Detection: To enable or disable the motion detection function. Sensitivity: Specify the level of difference between two sequential images that would indicate motion.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 3.4.9 Advanced → Sound Detection Sound detection allows your camera to detect when there is a loud sound in the area, which can be used to trigger snapshots. Refer to 3.4.10 Advanced → Notification Delivery for more details. Sound Detection: To enable or disable the sound detection function. Sensitivity: Specify the level of difference between current sound and the threshold you set.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi FTP Select FTP, you can configure your camera to send snapshots to a specified FTP sever on the following screen: FTP Server/ Port: Enter the IP or the domain (IP/domain without prefix ftp://) and the port of the FTP server that you will be connecting to. The port is 21 by default. Note: The FTP server you set and the camera should be in the same LAN. Username: Enter the username that is used to log in to your FTP server.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 1. Enter an IP address or domain of your FTP server, e.g. 192.168.1.168 2. Remain the FTP port number as the default value: 21. 3. Enter your username to log in to the FTP server, e.g. test. 4. Enter your password to log in to the FTP server. 5. Enter the path to the destination on the FTP server, e.g. /test 6. Enable Passive Mode. 7. Click Save to save and enable the settings.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Recipient E-mail Address: Enter the receiver’s E-mail address that the notification E-mail will be sent to. Click Add recipient to add receiver’s E-mail addresses. You can specify up to four recipient E-mail addresses. Sender E-mail Address: Enter the sender’s E-mal address that is used to send the notification E-mail. Password: Enter your password if the SMTP server uses authentication.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 1. Enter the receiver’s E-mail address in Recipient E-mail Address, e.g. test@tp-link.com. 2. Enter your Gmail E-mail address in Sender E-mail Address, e.g. test@gmail.com. 3. Enter the password required to access the SMTP server. 4. Enter smtp.gmail.com in SMTP server. 5. Select TLS as the SSL encryption and the SMPT server port number will be changed to 465 automatically. 6. Set the Sending Interval, e.g. 1m. 7.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 3.5.1 Account On this page, you can change the administrator’s password and manage the user account(s) that are allowed to access to your camera. Username: Displays the name of user account. User Group: Displays the group that the user account is in. Different user group has different limits of authority. admin: This group has all authority of configuration. It can only have one account: admin. user: This group can only view the Live View.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 2. Enter a username for your new account. 3. Enter a password for your new account. The password should contain 5 to 20 characters. 4. Enter the password again to confirm it. 5. Click Save to save and enable the settings. Change Password You can change the password of all the accounts here. Note: The default account and password are both admin. Everyone who knows the camera’s IP address can access the device with all configuration authority.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 3. Enter the current password in the Old Password textbox. 4. Enter a new password. 5. Enter the new password again to confirm it. 6. Click Save to save and enable the settings. Delete a User Account You can delete a user account except admin here. Select one in the list and click Delete. 3.5.2 Date/Time On this page, you can configure the settings of the internal system clocks for your camera.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Current Time: Displays the current date and time of the camera. Time Zone: Select the time zone for the region where the camera is installed from the drop-down list. Auto Time zone is recommended. Enable Daylight Saving Time: Select this option to enable daylight saving time adjustment. If enabled, you will see the following screen: Automatically: If selected, the internal system clocks of the camera will adjust the DST automatically.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi NTP Server: You can either enter a domain name of the NTP server or select one which will be filled in automatically from the drop-down list. Set NTP Server from Dynamic IP: You can use the NTP server applied in the DHCP server on the network. Set Date and Time Manually: Select this option to set the date and time of the camera manually.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Reboot: Click Reboot and then click Reboot on the pop-up screen to confirm. Rebooting will not change the camera’s setting. After rebooting, you need to log in to this page again. Backup: Click Backup and follow the instructions on the browser to save the setting data file to your specified location. Restore: Click Browse to locate the saved backup file and then click Restore.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi 2. Click Browse to locate the latest downloaded software. 3. Click Upgrade to update the camera’s software to the latest version. 4. Wait for the uploading process to complete, and the camera will reboot automatically. Note: 1. We recommend that you use a wired connection for your camera and PC when upgrading firmware. 2. The firmware upgrade procedure must not be interrupted or the camera may be damaged. 3.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi configure on the Date/Time page. (go to Advanced → Date/Time) Module: Displays the module to which the log information belongs. You can specify the module by selecting one from the Module drop-down list at the bottom. Level: Displays the severity level of the log information. You can specify the level by selecting one from the Level drop-down list at the bottom. Content: Displays the details of the log information.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Appendix A: Specifications SYSTEM Image Sensor 1/4’’ Progressive scan CMOS sensor Resolution 0.3 Megapixel (640*480) Lens F: 2.8, f: 3.85mm Viewing Angle FOV=64° Digital Zoom 4x Digital Video/Image Video Compression Frame Rate & Resolutions Video Streaming H.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi TCP, UDP Security Multiple password-protected user levels Wireless Wireless Data Rate IEEE 802.11b/g/n, Up to 300Mbps Frequency 2.4-2.4835GHz Wireless Encryption WEP, WPA/WPA2, WPA-PSK/WPA2-PSK Minimum System Requirements Microsoft Internet Explorer 7 or higher Firefox 4.0 or higher Supported Browser Safari 4.0 or higher Chrome 5.0 or higher Opera 12.0 or higher Supported OS Windows XP/Vista/7/8 Mac OS X 10.
NC220 Day/Night Cloud Camera, 300Mbps Wi-Fi Appendix B: Troubleshooting Question Answer or Resolution Features The maximum number of users accessing the camera simultaneously. The maximum number of users is limited to 13. However, it also depends on the total bandwidth accessed to this camera from clients. The actual number of connected clients varies by streaming mode, settings of resolution, frame rate and bandwidth.
NC220 router Some cameras are working but others are failed Day/Night Cloud Camera, 300Mbps Wi-Fi check user’s manual of router and turn on UPnP function. Maybe UPnP function of NAT router is not compatible to the IP camera. Please contact your dealer to get the approval routers list. Maybe too many cameras have been installed on the LAN, and then NAT router is out of resource to support more cameras. You could turn off and on NAT router to clear out of date information inside router.
NC220 The camera work locally but not externally. The unreadable characters are displayed. Image Transfer on e-mail or FTP does not work. account that is authorized to install applications. Network congestion may prevent the Image screen from appearing quickly. You may choose lower resolution to reduce the required bandwidth. Might be caused from the firewall protection. Check the Internet firewall with your system or network administrator.
