TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router REV1.0.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2016 TP-LINK TECHNOLOGIES CO., LTD.
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 3) l’appareil ne doit pas produire de brouillage; l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
CONTENTS Package Contents ....................................................................................................1 Chapter 1. Product Overview...................................................................................2 1.1 Overview of the Modem Router ...................................................................................... 2 1.2 Main Features................................................................................................................. 2 1.
5.3.5 Advanced Routing.............................................................................................................. 35 5.4 Wireless 2.4G ............................................................................................................... 36 5.4.1 Basic Settings .................................................................................................................... 36 5.4.2 Primary Network...............................................................................
Appendix B: Troubleshooting ...............................................................................
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Package Contents The following contents should be found in your package: One TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router One Power Adapter for TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router Quick Installation Guide One RJ45 cable Note: Make sure that the package contains the above items. If any of the listed items are damaged or missing, please contact your distributor.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 1. Product Overview Thank you for choosing the TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router. 1.1 Overview of the Modem Router The TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router integrates DOCSIS 3.0 modem, NAT router, 4-port switch and wireless access point in one device provides a one-stop networking solution. The modem router provides up to 300Mbps (2.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide WPA-PSK/WPA2-PSK encryptions provide user networks with active defense against security threats Parental Controls allow parents or administrators to establish restricted access policies for children or staff 1.3 Panel Layout 1.3.1 The Front Panel Figure 1-1 The modem router’s LEDs are located on the side panel (View from top to bottom). They indicate the device’s working status. For details, please refer to LED Explanation.
TC-W7960 Name (Downstream) 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Status Indication Green The modem router is synchronized with more than one channel. White The modem router is synchronized with one channel. Flashing Off (Upstream) (Internet) (LAN) (USB) The modem router is synchronized with more than one channel. White The modem router is synchronized with one channel. Flashing The modem router is synchronizing with upstream channels.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 1.3.2 The Back Panel Figure 1-2 Reset: There are two ways to reset the modem router's factory defaults. Method one: With the modem router powered on, press and hold the Reset button for approximately 8 seconds until all LEDs turn back on, then release the button. Method two: Log in to the web management page of the modem router. Go to Advanced > System tools > Backup & Restore and click Reset.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 2. Connecting to the Network 2.1 System Requirements Broadband Internet Access Service (Cable). PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors. TCP/IP protocol on each PC. Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. 2.2 Installation Environment Requirements The product should not be located where it will be exposed to moisture or excessive heat.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Step 2: Wait for about 1 minute until the following LEDs are solid on. Note: 1. Keep the power on at all times during this process. 2. If the Internet LED 3. is off, please press the WiFi button If the wireless LED then check the LEDs again. is blinking or off, please call your ISP’s customer service. on the front panel, Step 3: Connect your computer to the modem router via a wired or wireless connection.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Tips: For Comcast and Time Warner Cable (TWC): Comcast Xfinity www.comcast.com 1-800-934-6489 Time Warner Cable www.timewarnercable.com 1-855-704-4503 The contact information listed might change. You can also find the contact number in your monthly Internet service billing statement. After activating your modem router successfully, wait for about 10 minutes till these LEDs become solid on, then you can enjoy the Internet.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 3. Log into the Modem Router With a Web-based management page, it is easy to configure and manage the TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router. The Web-based management page can be used on any Windows, Macintosh or UNIX OS with a Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. Set up the TCP/IP Protocol in "Obtain an IP address automatically" mode on your PC.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 4. Basic Configuration 4.1 Network Map Network Map provides a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view the detailed information. All the information is read-only. Figure 4-1 Internet – Click the Internet icon to view the ISP settings of your modem router.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-2 1) Dynamic IP Choose Dynamic IP in the drop-down list, the modem router will be able to obtain IP network information dynamically from a DHCP server provided by your ISP. Figure 4-3 Click the Apply button to save the settings. 2) Static IP Choose Static IP in the drop-down list if your ISP provides static IP information to you. You should set static IP address, Subnet mask, and gateway address in the screen below.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Primary DNS/ Secondary DNS - Here you can set DNS Server (at least one) manually. The Router will use this DNS Server for priority. Click the Apply button to save the settings. 3) L2TP(Dynamic IP) Choose L2TP(Dynamic IP) in the drop-down list if your ISP provides L2TP(Dynamic IP) information to you. You should set User name, Password and Server IP Address/Name in the screen below.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-6 Username/Password - Enter the Username and Password provided by your ISP. These fields are case-sensitive. If you have difficulty with this process, please contact your ISP. Server IP Address/Name - Enter the server IP address or domain name provided by your ISP. If you have difficulty with this process, please contact your ISP. IP Address - Enter the IP address in dotted-decimal notation provided by your ISP.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Enable Wireless Radio – Check the box to enable the Wireless Radio. Name(SSID) –Enter a desired wireless network name which is case-sensitive and must not exceed 32 characters. The default SSID is TP-LINK_XXXX (XXXX is the last four numbers of modem router’s MAC address). Hide SSID – If you want to hide the SSID of your wireless network from the Wi-Fi network, you should check the box.
TC-W7960 4.5 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide USB Settings There are two submenus under the USB Settings menu, Folder Sharing and Print Server. Click any of them, and you will be able to configure the corresponding function. 4.5.1 Folder Sharing Choose menu “Basic → USB Settings → Folder Sharing”, you can view the basic information about the connected USB mass storage, and configure Sharing Folders (Media files, Document files, Compress files and so on.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Free Space - The available capacity of the USB driver. Enable - When the volume is shared, you can click the when volume is non-shared, you can click the Click icon to stop sharing the volume; icon to share the volume. Safely Remove button to remove the USB storage device that is connected to USB port.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-11 3. Select the volume desired to share from the Volume drop-down list. Then click the Browse button to select the folder path. You can create a share name, e.g. music. Figure 4-12 4. Select the checkboxes in Figure 4-12.according to your needs. Enable Authentication - If this checkbox is selected, then the folder sharing needs authentication.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-13 4.6 Parental Control Choose menu “Basic→Parental Control”, and then you can configure the parental control. The Parental Control function can be used to control the internet activities of the child, limit the child to accessing certain websites and restrict the time of surfing.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-14 Parental Control: Enable Parental Control - The switch for the parental control. If you turn on the switch, the field will become green. Devices Under Parental Control: Add - You can click the button to add a new device for the parental control. Delete - You can click the button to delete the selected entries. Device Name -The name used for identifying a device.
TC-W7960 Modify – Click the you can click the 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide icon to edit the corresponding entry. If you want to delete this entry, icon. To add a new entry, please follow the steps below. 1. Click the Add button and the screen below will pop-up. Figure 4-15 2. Click View Device button and the screen below will pop-up. You can click the select a device. Figure 4-16 3. Click to create a new schedule.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-17 4. Give a name (e.g. Schedule A) for the entry in the Description field. Figure 4-18 5. Click OK to complete the settings. Then the information of the new entry will be displayed on the screen as shown below.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-19 Content Restriction: Content Restriction Mode – Select the Black List Mode or White List Mode for this account. Black List Mode - All webs entered within the Black List will be denied to access. Check the box to enable this mode. You’d like to click websites that the child is denied to access.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-21 Click Save to complete the settings.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 5. Advanced Configuration 5.1 Status Choose menu “Advanced→Status”, you can see the current status information about the modem router. Figure 5-1 5.2 Operation Mode Choose menu “Advanced→Operation Mode”, and you will see the screen as shown in Figure 5-2. Select your desired mode and then click Save.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Router Mode - The device enables multi-users to share Internet via cable using its Cable port and share it wirelessly at 300Mbps wireless speeds. Bridge Mode – In this mode, the modem router can be configured to act as a bridging device between your LAN and your ISP. Bridges are devices that enable two or more networks to communicate as if they are in two segments of the same physical LAN.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-4 Connection Status: Connection Type – Display the connection type for WAN. IP/MAC Address - This field displays the current IP/MAC address of the Internet port. Duration – Display the total connection time. Expires – Display the expiration time of the DHCP servers leases an IP address to a new device. Disconnect - Click the Disconnect button to release WAN lease.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-5 Current used MAC Address - This field displays the current MAC address of the Internet port. MAC Clone - You can select one of below methods to change MAC address for this WAN Interface depend on your needs. If you select Use this MAC Address, you can enter the MAC Address you want to change. Click the Apply button to save the settings.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-6 IP Address - Enter the IP address in dotted-decimal notation provided by your ISP. Subnet Mask - Enter the subnet Mask in dotted-decimal notation provided by your ISP, usually is 255.255.255.0. Default Gateway - Enter the gateway IP address in dotted-decimal notation provided by your ISP. Primary DNS/ Secondary DNS - Here you can set DNS Server (at least one) manually.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-7 User name/Password - Enter the Username and Password provided by your ISP. These fields are case-sensitive. If you have difficulty with this process, please contact your ISP. Server IP Address/Name - Enter the server IP address or domain name provided by your ISP. If you have difficulty with this process, please contact your ISP.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-8 User name/Password - Enter the Username and Password provided by your ISP. These fields are case-sensitive. If you have difficulty with this process, please contact your ISP. Server IP Address/Name - Enter the server IP address or domain name provided by your ISP. If you have difficulty with this process, please contact your ISP. IP Address - Enter the IP address in dotted-decimal notation provided by your ISP.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-9 LAN Settings: IP Address - Enter the modem router’s local IP Address, then you can access to the Web-based management page via the IP Address, the default value is 192.168.1.1. MAC Address - The physical address of the modem router, as seen from the LAN. The value can't be changed. DHCP Settings: DHCP Sever – Check the box to enable this function.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Leased Time - The Leased Time is the amount of time in which a network user will be allowed for connection to the modem router with their current dynamic IP address. Enter the amount of time, then the user will be “leased” this dynamic IP address. After the dynamic IP address has expired, the user will be automatically assigned to a new dynamic IP address. The default is 60 minutes.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-10 IPv6 LAN Settings: IPv6 Address - Display the modem router’s local IPv6 Address. IPv6 Prefix – Display the IPv6 prefix address. System Delegated Prefix – You can also enter the prefix address used for the tunnel after select the User Defined prefix checkbox. User defined prefix – Select the checkbox to define a new IPv6 prefix address.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Start Address - Enter a value for the DHCPv6 server to start with when issuing IP addresses. Number of addresses – Enter a value between 0-255 for DHCPv6 server preference. The default value is 255. Valid Lifetime - The Valid Lifetime is the amount of time in which a network user will be allowed connection to the modem router with their current dynamic IP address.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide DDNS Service - The service provider of DDNS. In this field you could select Disabled, dyn.com or www.noip.com. If you have selected dyn.com or www.noip.com , you need to sign up for DDNS service providers. User Name & Password – Type in the “User Name” and “Password” for your DDNS account. Host Name - Enter the Domain name you want to set. IP Address – Display the WAN IP address.
TC-W7960 5.4 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Wireless 2.4G Figure 5-13 Choose menu “Advanced→Wireless 2.4G”, you will see six submenus under the Wireless menu: Basic Settings, Primary Network, Guest Network, MAC Filtering, Wireless Bridging and Wireless Advanced. Click any of them, and you will be able to configure the corresponding function. 5.4.1 Basic Settings Choose menu “Advanced → Wireless 2.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Power – Here you can specify the transmit power of the modem router. You can select 25%, 50%, 75% and 100% which you would like. 100% is the default setting and is recommended. Mode – Select the desired mode. 11bgn mixed: Select if you are using a mix of 802.11b, 11g, and 11n wireless clients. 11gn mixed: Select if you are using both 802.11g and 802.11n wireless clients. 11n only: Select if you are using 802.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-15 2.4GHz Primary Network: Name(SSID) – Create a name (up to 32 characters) for your 2.4GHz wireless network. The default SSID is set to be TP-LINK_XXXX. Hide SSID – If you want to hide the SSID of your wireless network from the Wi-Fi network, you should check the box.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Encryption – You can choose the encryption by selecting Auto, TKIP or AES. The default setting is AES. Wireless Password – You can enter ASCII characters between 8 and 63 characters or 8 to 64 Hexadecimal characters. The default password is the same with the default PIN code, which is labeled on the bottom of the modem router.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide WPS Wizard: Enable WPS - The switch for the WPS. If you turn on this button, the field will become green and you can add a new wireless device to an existing network quickly by WPS (also called QSS) function. Select a setup method – You can select either of Push Button (Recommended) or PIN Number as the WPS setup method.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-16 Figure 5-17 Step 2: Press and hold the WPS button of the client device directly. Step 3: The WPS LED flashes for two minutes during the Wi-Fi Protected Setup process. Step 4: When the WPS LED is on, the client device has successfully connected to the modem router. Refer back to your client device or its documentation for further instructions.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide II. Enter the client device’s PIN on the modem router Use this method if your client device has a Wi-Fi Protected Setup PIN number. Step 1: Enter the PIN number from the client device in the field, as shown in the following figure. Then click Connect button. Figure 5-18 Step 2: “Device has been added successfully!” will appear on the screen, which means the client device has successfully connected to the modem router. Note: 1.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Settings: See each other - If Allow guests to see each other is selected, anyone who connects to the guest network can access each other. Access my local network - If Allow guests to access my local network is selected, anyone who connects to the guest network has access to your local network, not just Internet access. Wireless: Wireless radio – Check the box to enable this function.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-20 2.4GHz Access Control: Wireless Interface - Select an available wireless interface from the drop-down list. Enable MAC Filtering- The switch for the MAC Filtering. If you turn on this button, the field will become green and you can filter wireless users by MAC Address. Filtering Rules: Select the Filtering Rule - You can select either of Block List or Allow List as the MAC filtering rule.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 1. Click 2. Enter the appropriate MAC Address into the MAC Address field. The format of the MAC Address is XX-XX-XX-XX-XX-XX (X is any hexadecimal digit). For example: 00-1D-0F-11-22-33. Add button, then you will see a setting page. Figure 5-21 3. Click the OK button to save this entry. If you do not want to save this entry, click the Cancel button.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Wireless Stations Online: MAC Address - The MAC address of the wireless station online. Age(s) – Display the duration time of wireless station online. RSSI(dBm) – Refers to the Received Signal Strength Indication. IP Address- The IP address of the wireless station online. Host Name – Display the host name of the wireless station. 5.4.5 Wireless Bridging Choose menu “Advanced → Wireless 2.4G → Wireless Bridging”.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 1. In the Wireless Bridging screen, click the Scan AP button to get nearby wireless access points information, then click the Back button. 2. Enter the BSSID (wireless MAC address) of the access point that you choose to be bridged. 3. Click the Save button to save the settings. To set up the access point to be bridged: 1. Log into the web management page of the access point. 2. Go to the WDS settings screen of the access point.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide RTS Threshold - Here you can specify the RTS (Request to Send) Threshold. If the packet is larger than the specified RTS Threshold size, the modem router will send RTS frames to a particular receiving station and negotiate the sending of a data frame. The default value is 2347. Short GI - This function is recommended for it will increase the data capacity by reducing the guard interval time. Short GI is enabled by default.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-26 IP Filtering: Start/End IP Address –Display the start IP Address/end IP Address of the client that cannot access this router. Enable - Click the will become icon to enable the function. If this function has taken effect, the icon . Modify - If you want to delete this entry, you can click the icon. To add a IP Address Filtering entry: 1. Click 2. Enter the Start IP Address and the End IP Address. 3.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 5.5.2 MAC Filtering Choose menu “Advanced NAT Forwarding MAC Filtering”, and then you can control the client’s access by configuring the MAC Filtering function. Figure 5-28 MAC Filtering: MAC Address - This field displays the MAC address of the station that cannot access this router. Modify - If you want to delete this entry, you can click the icon. To add a MAC Address Filtering entry: 1.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-30 Port Filtering: Add - You can add a new device for the Port Filtering rule by clicking Delete - You can click Start/End Port - Display the start port/end port that cannot access this router. Protocol - The protocol used for this application, either TCP, UDP, or BOTH (all protocols supported by the modem router). Enable - Click the will become button. button to delete the selected entries.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-31 5. Click the OK button to save this entry. If you do not want to save this entry, click the Cancel button. 5.5.4 Port Forwarding Choose menu “Advanced NAT Forwarding Port Forwarding”, and then you will see the screen as shown below. Figure 5-32 Service Name - The port forwarding you want to use. External Port - The numbers of External Service Ports. You can enter a service port (the value between 1-65535).
TC-W7960 Enable – Click the will become 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide icon to enable the function. If this function has taken effect, the icon . Modify – Click the you can click the icon to edit the corresponding entry. If you want to delete this entry, icon. To setup a port forwarding entry: 1. Click the 2. Enter the Service Name. 3. Enter the external port of the computer running the service application in the External Port field. 4.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Internet games, video conferencing, Internet telephoning and so on. Port Triggering is used for some of these applications that cannot work with a pure NAT modem router. Figure 5-34 Triggering Start/End Port - The start port/end port for outgoing traffic. An outgoing connection using this port will trigger this rule. External Start/End Port - The port used by the remote system when it responds to the outgoing request.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-35 Note: 1. When the trigger connection is released, the corresponding opened ports will be closed. 2. Each rule can only be used by one host on the LAN at a time. The trigger connection of other hosts on the LAN will be refused. 3. External Port ranges cannot overlap each other.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 5.5.6 DMZ Choose menu “Advanced → NAT Forwarding → DMZ”, and then you can view and configure DMZ host in the screen shown below. The DMZ host feature allows one local host to be exposed to the Internet for a special-purpose service such as Internet gaming or videoconferencing. The router forwards packets of all services to the DMZ host.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-37 IPSec Passthrough - Internet Protocol security (IPSec) is a suite of protocols for ensuring private, secure communications over Internet Protocol (IP) networks, through the use of cryptographic security services. To allow IPSec tunnels to pass through the modem router, turn on the switch.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide SIP ALG Enable- To allow SIP clients and servers to transfer data across NAT, turn on the switch. Click Save button to save these settings. PassThrough MAC Address MAC Address –This field displays the MAC address which is allowed to pass through the modem router Modify – Delete this entry, you can click the icon. To add a new entry, please follow the steps below. 1.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-40 Click the Scan button to scan the USB drive connected to the router. Volume - The volume name of the USB drive the users have access to. Capacity - The storage capacity of the USB driver. Free Space- The available space of the USB driver. Status: When the volume is shared, you can click the when volume is non-shared, you can click to Click icon to stop sharing the volume; icon share the volume.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-41 Sharing Account Account – You can select Use Default Account or Use Custom Account to log in sharing Folders.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Use Default Account - Select this radio button, and the sharing account username is admin, and password is the same as Login Password. Use Custom Account - Select this radio button, then you have to specify the new username and password in the Username and Password fields for sharing account. Click Save button to save these settings. Sharing Settings Network/Media Server Name - Show the name of the network/media server.
TC-W7960 3) 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide FTP (via Internet): This method is disabled by default. If you select this check box, remote users can access the USB drive through FTP over the Internet. i. Open a web browser. ii. Type the server address in the address bar: iii. Type in ftp://: (such as ftp://59.40.2.243:21) in the dialog box and click the OK button. Note: 1.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-43 3. Select the volume desired to share from the Volume drop-down list. Then click the Browse button to select the folder path. You can create a share name, e.g. music. Figure 5-44 4. Select the checkboxes in Figure 5-44.according to your needs. Enable Authentication - If this checkbox is selected, then the folder sharing needs authentication.
TC-W7960 5.7 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Parental Control Choose menu “Advanced→Parental Control”, and then you can configure the parental control in the screen as shown below. The Parental Control function can be used to control the internet activities of the child, limit the child to access certain websites and restrict the time of surfing. Figure 5-45 Enable Parental Control - The switch for the parental control.
TC-W7960 Enable – Click the will become 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide icon to enable the function. If this function has taken effect, the icon . Modify – Click the you can click the icon to edit the corresponding entry. If you want to delete this entry, icon. To add a new entry, please follow the steps below. 4. Click the Add button and the next screen will pop-up as shown below. Figure 5-46 5.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Black List Mode - All webs entered within the Black List will be denied to access. Check the box to enable this mode. You’d like to click Add a new keyword button and input the net addresses which the child is denied to access. Figure 5-48 White List Mode - Only the web entered within the White List will be allowed. Check the box to enable this mode.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 5.8.1 Basic Choose menu “Advanced Firewall Basic”, and you can configure the basic firewall function. Figure 5-51 Firewall: Firewall Protection - You can select OFF, Low, Medium or High which you would like. Block Fragmented IP Packets - This feature helps protect your private local network from Internet based denial of service attacks. Check the box to enable this function.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-52 Contact Email Address – The modem router can email you its logs. Enter your email address here. SMTP Server Name - Enter the name of your SMTP sever. SMTP User Name/Password – The default User Name/Password is admin/admin. You can also specify the new username/password. E-mail Alerts – Check the box to enable this function. This feature can send alerts when someone attempts to visit a blocked site.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-53 Select the Log checkbox to view the corresponding events. Server Address - The specified IP address of the remote system log server. Click Save button to save these settings.
TC-W7960 5.9 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide System Tools Figure 5-54 Choose menu “Advanced→System Tools”, you will see eight submenus under the System Tools menu: System Information, Device Information, Connection Status, Diagnostic, Time Settings, Backup & Restore, Administrator and Event Log. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 5.9.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 5.9.2 Device Information Choose menu “Advanced→System Tools→Device Information”, you can see the current information about the modem router. Figure 5-56 5.9.3 Connection Status Choose menu “Advanced→System Tools→Connection Status”, you can see the current connection status about the modem router.
TC-W7960 300Mbps Wireless N DOCSIS 3.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Startup Procedure - Display the initialization progress. Downstream/Upstream Bonded Channels - Display the status of each channel. Time Information –The time information will display when the modem router is initialized. 5.9.4 Diagnostic Choose menu “Advanced→System Tools→Diagnostic”, you can test the connectivity of the Internet on the following screen.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-59 IP Address/ Domain Name – Enter the IP Address or Domain Name you want to trace. Max Hops – Enter the max number of hops. Data Size – Enter the size of data you want to use. Base Port – Enter the port number to send packets. Resolve Host – To resolve the host name to the IP address you can select ON from the drop-down list. The default status is OFF. Click Start Test to check the connectivity of the Internet.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-60 Time Settings: Enable SNTP - The switch for SNTP function. If you turn on the switch, the field will become green. Current Time – Display the current time. System Start Time – Display the system start time. Time Server 1 / Time Server 2 / Time Server 3- Enter the address or domain of the Server 1 or Server 2, and then the modem router will get the time from the Server preferentially.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 3. The router will automatically obtain GMT from the Internet if it is configured accordingly. 4. The Daylight Saving will take effect one minute after the configurations are completed. 5.9.6 Backup & Restore Choose menu “Advanced→System Tools→Backup & Restore”, and then you can save the current configuration of the modem router as a backup file and restore the configuration via a backup file as shown in the following figure.
TC-W7960 2. 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide All changed settings will be lost when defaults are restored. 5.9.7 Administrator Choose menu “Advanced→System Tools→Administration”, you will see the following screen. Figure 5-62 Account Management: Here you can set the account user information about Old Password, New Password and Confirm Password.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Remote Config Management: Remote Config Management – Check the Enable to enable the remote management. Click the Save button save the settings. Note: To access the router, you should type your router's WAN IP address into your browser's address (in IE) or Location (in Navigator) box, followed by a colon and the custom port number. For example, if your router's WAN address is 202.96.12.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Appendix A: Specifications HARDWARE FEATURES 1 F-Connector, female 75 Ω Interface 4 10/100/1000Mbps RJ45 LAN Ports 1 USB 2.0 Ports 1 Power On/Off Button 1 Wi-Fi On/Off Button Button 1 WPS Button 1 Reset Button External Power Supply 12VDC/1.5A IEEE 802.1p, IEEE 802.1q, IEEE 802.1x, IEEE 802.1d, IEEE 802.1w, IEEE Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE 802.x, IEEE 802.11e, IEEE 802.11b, IEEE 802.11g, IEEE 802.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide HARDWARE FEATURES Symbol Rate DOCSIS Operating Level Range –15 to 15 dBmV (DOCSIS) Security DOCSIS 3.0 Security (BPI+, EAE, SSD) 64 QAM 5.057 Msym/s; 256 QAM 5.361 Msym/s UPSTREAM Channel Binding Up to 4 Modulation QPSK and 8, 16, 32, 64, 128, optional 256 QAM Maximum PHY Rate Up to 143.36 Mbps (4 channels) and 35.84 Mbps (single channel) Channel Bandwidth 200 kHz, 400 kHz, 800 kHz, 1.6 MHz,3.2 MHz, 6.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide WIRELESS FEATURES Wireless Speeds 2.4GHz: Up to 300Mbps Frequency 2.4GHz EIRP <30dBm(EIRP) Wireless Functions Enable/Disable Wireless Radio, WDS Bridge, WMM, Wireless Statistics Wireless Security 64/128-bit WEP,WPA / WPA2,WPA-PSK/ WPA2-PSK encryption, Wireless MAC Filtering Guest Network 2.
TC-W7960 300Mbps Wireless N DOCSIS 3.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Appendix B: Troubleshooting T1. What can I do if I cannot access the Internet? 1) Make sure the coaxial cable, Ethernet cable and power adapter are plugged in correctly. 2) Contact your ISP to make sure the modem router is activated. 3) Contact our Technical Support if the problem persists. T2.
TC-W7960 1) 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide If the computer is set to a static or fixed IP address, change the setting to obtain an IP address automatically. For Mac OS X Click the Apple icon on the upper left corner of the screen. Go to “System Preferences -> Network”. Select Airport on the left menu bar, and then click Advanced for wireless configuration; or select Ethernet for wired configuration. In the Con-figure IPv4 box under TCP/IP, select Using DHCP.
TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Open your IE browser, click Tools tab and you will see the following screen. Click Internet Options Select Never dial a connection Click OK Now, try to log into the web-based management page again after the above settings have been configured. If you still cannot access the configuration page, please restore your modem router’s factory default settings and try to log into the web-based management page again.