Specifications

TD-W8950N 150Mbps Wireless N ADSL2+ Modem Router User Guide
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Appendix C: Troubleshooting
T1. What can I do if I don’t know or forget my password?
 For default wireless password: Please refer to the “Wireless Password/PIN” labeled on the
bottom of the modem router.
 For the web management page password: Reset the modem router first and then use the
default user name and password: admin/admin.
T2. How do I restore my modem router’s configuration to its factory default
settings?
 With the modem router powered on, press and hold down the WPS/RESET button on the rear
panel of the modem router for more than 5 seconds and then release it. If all LEDs turn on
momentarily, you restore the modem router successfully.
 Log into the Web Management page of the modem router, and go to Management >
Settings > Re store Default, click Restore Default Settings and wait until the reset process is
complete.

Note:
Once the modem router is reset, the current configuration settings will be lost and you will need to
re-configure the router.
T3. What can I do if I cannot access the web-based configuration page?
1) Configure your computer’s IP Address.
For Mac OS X
 Click the Apple icon on the upper left corner of the screen.
 Go to “System Preferences -> Network”.
 Select Airport on the left menu bar, and then click Advanced for wireless configuration; or
select Ethernet for wired configuration.
 In the Con-figure IPv4 box under TCP/IP, select Using DHCP.
 Click Apply to save the settings.
For Windows 7
 Click “Start -> Control Panel -> Network and Internet -> View network status -> Change
adapter settings”.
 Right-click Wireless Network Connection (or Local Area Connection), and then click
Properties.
 Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
 Select Obtain an IP address automatically and Obtain DNS server address automatically.
Then click OK.
For Windows XP
 Click “Start -> Control Panel -> Network and Internet Connections -> Network
Connections”.
 Right-click Wireless Network Connection (or Local Area Connection), and then click
Properties.