User's Manual

72
FAQ
Q1. What can I do if I forgot my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered, please connect your computer to the router using a cable and follow the
steps below:
1. Visit http://tplinkwifi.net, and log in with the username and password you set for the
router.
2. Go to Wireless > Wireless Security to retrieve or reset your wireless password.
Q2. What can I do if I forgot my login password of the web management
page?
The default username and password of the web management page are admin (in
lowercase).
If you have altered the username and password but Password Recovery is disabled:
1. Reset the router to factory default settings: press and hold the Reset button for about
7 seconds and then release;
2. Visit http://tplinkwifi.net, and enter admin (in lowercase) as both username and
password to login.
Note: You’ll need to reconfigure the router to surf the Internet once the router is reset, and please mark down your
new password for future use.
Q3. I cannot log into the router’s web management page, what can I do?
This can happen for a variety of reasons. Please try the methods below to login again.
• Make sure the router connect to the computer correctly and the corresponding LED
indicator(s) light up.
• Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
3. Make sure you enter the correct IP address to login: http://tplinkwifi.net.
• Check your computer’s settings:
4. Go to Start > Control Panel > Network and Internet, and click View network status
and tasks.
1 ) Click Internet Options on the bottom left.
2 ) Click Connections and select Never dial a connection.