AP500 User Guide AC1900 Wireless Gigabit Access Point REV2.0.
Contents About This Guide................................................................................................1 Chapter 1. Get to Know About Your AP Device . . . . . . . . . . . . . . . . . . . . . . 2 1. 1. 1. 2. 1. 3. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6. 6. 6. 7. 6. 8. 6. 9. 6. 10. Throughput Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 SNMP Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Ping Watchdog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide This guide provides details of each function and shows how to configure the AP device appropriate to your needs. In addition to this guide, a Quick Installation Guide is also released with each TP-LINK AP device, you are suggested to configure your AP device for quick Internet setup by following the published Quick Installation Guide before you get started with a further configuration.
Chapter 1 Get to Know About Your AP Device This chapter introduces what the AP device can do and shows its main features and appearance.
Chapter 1 1. 1. Product Overview What This Product Does The TP-LINK Wireless AC Access Point is designed to establish or expand a scalable highspeed wireless AC network or to connect multiple Ethernet enabled devices such as game consoles, digital media adapters, printers, or network attached storage devices to a wireless network. The AP supports a host of different functions that make your wireless networking experience more flexible than ever before.
Chapter 1 • Support simultaneous 2.4GHz and 5GHz connections • Multiple detachable external antennas and high power amplifiers provide stable signals and optimal wireless coverage • Up to 4 SSIDs and VLAN support • Provides WPA/WPA2, WPA-PSK/WPA2-PSK authentication, TKIP/AES encryption security • Supports MAC filter, throughput monitor • Easy one-touch WPA wireless security encryption with the WPS button • Supports firmware upgrade and Web management • Supports system log and Traffic Statistics 1. 3.
Chapter 1 LED Explanation Name Status On (Wireless 2.4GHz) Indication The wireless 2.4GHz band is working properly (in AP/Multi-SSID mode). The host AP’s 2.4GHz network is selected (in Repeater/Bridge/Client mode). The wireless 2.4GHz band is disabled (in AP/Multi-SSID mode). Off The host AP’s 2.4GHz is not selected (in Repeater/Bridge/Client mode). The wireless 5GHz band is working properly (in AP/Multi-SSID mode).
Chapter 1 Item Description Ethernet One LAN 10/100/1000Mbps Auto-Negotiation RJ45 Port connects to a network device. Reset The switch for the reset function. With the device powered on, use a pin to press and hold the Reset button for five seconds until the Power LED starts blinking, then release the button. WPS Press and hold this button for two seconds to enable the WPS function. When the WPS LED blinks slowly, the device is trying to connect or to be connected.
Chapter 2 Operation Modes The AP device supports four modes to satisfy user’s diversified network requirements including Access Point mode, Repeater/Bridge mode, Client mode and multi-SSID mode. This chapter introduces typical usage scenarios of each mode. You can choose the desired scenario according to your needs, and refer to this part for hardware connection instruction.
Chapter 2 2. 1. Determine the Mode Use the following scenarios to determine an appropriate operating mode for your network needs. Modes Scenarios Access Point mode (Default mode) You want to be able to access the Internet wirelessly, but this place only has an Ethernet port (wired network) available. you need to transform the existing wired network to a wireless network. Repeater/Bridge mode You are in a Wi-Fi dead-zone or a place with weak wireless signal.
Chapter 2 • Repeater/Bridge mode Internet Host AP’s SSID AP500’s SSID Host AP • Client mode Internet Other Device Host AP’s SSID or TV or Host AP AP500 • Multi-SSID mode VLAN1 VLAN2 VLAN3 VLAN4 Group A SSID1 VLAN1 Router SSID2 VLAN2 Switch SSID3 VLAN3 AP500 SSID4 VLAN4 Group B Group C Group D 9
Chapter 3 Log into Your AP Device
Chapter 3 With the Web-based management page, it is easy to configure and manage the AP device. The Web-based utility can be used on any Windows, Macintosh or UNIX OS with a Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. Follow the steps below to log into your AP device. 1. Set up the TCP/IP Protocol in Obtain an IP address automatically mode on your computer. 2. Launch your Web browser. Enter http://tplinkap.
Chapter 3 5. For subsequent logins, you only need to enter the username and password that you have set to log in. Note: If the login window does not appear, please refer to FAQ > Q3.
Chapter 4 Set Up Wireless Connections This chapter introduces how to connect your AP device to the wireless network. The AP device is equipped with a web-based Quick Setup wizard. You can also set up the wireless connection by the WPS feature or manually add a wireless connection.
Chapter 4 4. 1. Quick Setup Quick Setup wizard allows you to quickly configure your AP device step by step. Choose the suitable operation mode according to your network environment and follow the step-by-step instructions. 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to Quick Setup on the top of the page, and follow the on-screen instrustions to configure your AP device. 4. 2.
Chapter 4 2. Press the WPS button of the device you want to connect to in 2 minutes. Note: The order to press the WPS button of the AP device and the device to be connected can be in reverse. 3. If the AP device’s WPS LED is solid on, it shows the WPS connection is successful. If the AP device’s WPS LED blinks quickly, it shows the WPS connection is failed. Please perform the steps again. Note: 1. If the WPS connection is successful, after about 5 minutes, the WPS LED will turn off. 2.
Chapter 4 ¾¾ Using the AP Device‘s PIN 1 ) Toggle On Enable Device’s PIN to allow wireless clients to connect to the device using the Device’s PIN. 2 ) Click Generate to generate a new PIN randomly or click Default to restore the current PIN to the factory default PIN. Using this PIN to connect to the AP device. The default PIN can be found on the label of the AP device. ¾¾ Using the wireless client’s PIN 1 ) Select the PIN as the setup method.
Chapter 4 1. Visit http://tplinkap.net, then log in with the username and password you set for the AP device. 2. Go to Advanced > Wireless > Basic Settings. 3. Select the Operation mode from the drop-down list.
Chapter 4 1 ) Select the wireless network 2.4GHz or 5GHz. Here we take 2.4GHz for demostration. 2 ) The wireless radio is enabled by default. Customize the Wireless Network Name (SSID) and Security settings. The AP device provides four security options, None, WPA/WPA2 - Personal, WPA/WPA2 - Enterprise and WEP. The default WPA/WPA2 - Personal is recommended. Enter a Password below to prevent unauthorized access to your AP device. Note: 1.
Chapter 4 ¾¾ Repeater/Bridge Mode If Repeater/Bridge mode is selected, please take the following steps: 1 ) Select the wireless network 2.4GHz or 5GHz to connect. Here we take 2.4GHz for demostration. 2 ) Enter the exact same wireless settings of the Host network that you want to connect to. Or click Wireless Scanner and choose a Host network from the list.
Chapter 4 Note: 1. If you want to automatically copy the same SSID and security settings as the Host AP, click the Same as Host AP button . 2. If you want to hide this wireless network name, tick Hide SSID. 6 ) Click Save to save the settings. ¾¾ Client Mode If Client mode is selected, please take the following steps: 1 ) Select the wireless network 2.4GHz or 5GHz to connect. Here we take 2.4GHz for demostration.
Chapter 4 1 ) The list will show the information of the Multi-SSID. The icon means this SSID is enabled, and you can click it to disable. While the icon means this SSID is disabled, and you can click it to enable. 2 ) Click the icon to modify the SSID, VLAN ID, wireless security and other settings of the corresponding network. Note: Tick Hide SSID if you want to hide this wireless network name. 3 ) Click OK to save the settings.
Chapter 4 4. 4. Check the connection status After finishing the configuration, please go to Advanced > Status to check the connection status. Here we take Access Point mode as a demonstration. The status page of other modes are different. Click each element of the topology, its status will show below.
Chapter 5 Customize Your Network and Security Settings This chapter guides you on how to configure advanced network and security settings that are available for this AP device.
Chapter 5 5. 1. Change the LAN Settings The AP device is preset to Obtain an IP address automatically, which allows the device to dynamically obtain an IP address and gateway from the main router/AP. You just need to enter http://tplinkap.net into the address bar to log into the web-based management page. It is recommended to keep the default LAN settings to avoid IP conflict with the main router/AP or other device on your local network.
Chapter 5 ¾¾ DHCP Settings 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to Advanced > Network > DHCP Server. 3. Switch On the DHCP server. 4. Enter the starting and ending IP address in the IP Address Pool. 5. Enter other parameters if the ISP offers, the Default Gateway is automatically filled which is the same as the LAN IP address of the AP device. 6. Click Save. ¾¾ Check the DHCP Clients 1. Visit http://tplinkap.
Chapter 5 4. Click View Devices or enter the MAC address of the client device. 5. Enter the IP address to set to the client device. 6. Select the Enable this entry checkbox. 7. Click OK. The IP address reservation is configured successfully, and you can see the rule shown as below. 5. 3. MAC Filtering MAC Filtering is used to allow or block specific client devices from accessing your network.
Chapter 5 3. Select the filtering rule: Blacklist or Whitelist. ¾¾ To add a device to a blacklist or whitelist 1 ) Click Add. 2 ) Enter the MAC address of the device or click View Devices button to choose the device that you want to add in the blacklist or whitelist from the Access Devices List. 3 ) Enter a brief description of the device.
Chapter 5 4 ) Select the Enable this Entry checkbox. 5 ) Click OK. ¾¾ To modify or delete a device from the Blacklist or Whitelist In the Blacklist or Whitelist, click the modify icon or the delete corresponds to the device that you wish to modify or delete. icon that ¾¾ To delete multiple devices from the Blacklist or Whitelist In the Blacklist or Whitelist, select the corresponding checkboxes of the devices to be deleted and click Delete above the table. 5. 4.
Chapter 5 3. Choose the 2.4Ghz or 5GHz of the wireless network. • Beacon Interval - Enter a time interval between 40 and 1000 in milliseconds to determine the duration between beacon packets that are transmitted periodically by the device to synchronize the wireless network. The default is 100 milliseconds. • DTIM - This value determines the interval of the Delivery Traffic Indication Message (DTIM). You can specify the value between 1 and 15 Beacon Intervals.
Chapter 5 • WMM - This function guarantees the packets with high-priority messages being transmitted preferentially. It is enabled by default and highly recommended. 4. Click Save.
Chapter 6 Manage Your AP Device This chapter will show you how to configure and manage your AP device.
Chapter 6 6. 1. System Log The System Log page displays a list of the most recent activities (events) of the network. You can define the type of logs and/or the level of logs you want to view. You can also export the log files to a computer. When the AP device does not work properly, you can save the system log and send it to the technical support for troubleshooting. ¾¾ To Save the System Log in Local: 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device.
Chapter 6 1. Visit http://tplinkwifi.net, and log in with the username and password you set for the AP device. 2. Go to Advanced > System Tools > Diagnostics. ¾¾ To diagnose using Ping 1 ) Choose Ping as the diagnostic tool to test the connectivity. 2 ) Enter the target IP Address of the tested host. 3 ) Specify the Ping Count, Ping Timeout and Ping Packet Size. (Optional) 4 ) Click Start. The figure below indicates the proper connection between the device and the IP address 192.168.0.
Chapter 6 2 ) Enter the target IP Address of the tested host. 3 ) Specify the number of hops (to be reached) in the Traceroute Max TTL (Time to Live) field. The default is 20. (Optional) 4 ) Click Start. The figure below indicates the proper connection between the AP device and the IP address 192.168.0.123 tested through Traceroute. 6. 3. Upgrade the Firmware TP-LINK is dedicated to improving and richening the product features, giving you a better network experience.
Chapter 6 3. Back up your AP device configuration. 4. Do NOT turn off the AP device during the firmware upgrade. Follow the steps to upgrade the firmware. 1. Download the latest firmware file for the AP device from our website www.tp-link. com. 2. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 3. Go to Advanced > System Tools > Firmware Upgrade. 4. Click Browse to locate the downloaded new firmware file, and click Upgrade. 5.
Chapter 6 Click Backup to save a copy of the current settings to your local computer. A ‘.bin’ file of the current settings will be stored to your computer. Make sure to save the backup file to a safe location that you can retrieve and restore the device later, if needed. ¾¾ To restore configuration settings: 1 ) Click Browse to locate the backup configuration file stored on your computer, and click Restore. 2 ) Wait a few moments for the restoring and rebooting.
Chapter 6 3. Enter the current username and password. 4. Enter the new username and the new password twice (both case-sensitive). Click Save. Use the new username and password for subsequent logins. Tips: Please write down the new login information in a secure place in case you forget it. 6. 6. Throughput Monitor The throughput chart displays the current data traffic of the network. The curves in different colors represent the received (RX) and transmitted (TX) rates of the 2.
Chapter 6 3. Select the corresponding checkbox (2.4G RX, 2.4G TX, 5G RX and 5G TX) to view individual or multiple data rates. 6. 7. Statistics The Statistics page displays the network traffic of wireless stations sent and received, and allows you to monitor the volume of wireless traffic statistics. 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to Advanced > Wireless > Statistics. 3.
Chapter 6 3. Select the SNMP Agent checkbox to enable (or deselect to disable) the SNMP feature. 4. Enter the contact email address in SysContact field, a user-defined name in SysName field and the physical location in SysLocation of the node to be managed. 5. Enter the community name in Get Community field that allows read-only access to the device’s SNMP information. The community name is considered as a group password. The default setting is public. 6.
Chapter 6 2. Go to Advanced > System Tools > Ping Watchdog and complete the settings according to your needs. 3. Select the Ping Watchdog checkbox to enable the function. 4. Enter the IP address of the target host in IP Address To Ping field that you want to send ping packets to. 5. Enter the time interval (in seconds) between two continuous ping packets in Ping Interval field. 6.
FAQ Q1. What can I do if I forgot my wireless password? The default password is labeled at the back of the AP device. If the password has been altered, please connect the AP device to the computer using a cable and follow the steps below: 1. Visit http://tplinkap.net, and log in with the username and password you set for the AP device. 2. Go to Advanced > Wireless >Basic setings. Locate the password on the page and mark it down for future use. Q2.
4 ) Click LAN settings, deselect the following three options and click OK; 5 ) Go to Advanced > Restore advanced settings, click OK to save the settings.
5. Change a web browser or computer and log in again. 6. Reset the AP device to factory default settings: use a pin to press and hold the Reset button for five seconds until the Power LED starts blinking, then release the button. Note: Upon resetting, all previous configurations will be cleared, and the AP device will reset to the default AP Mode. Open a web browser and log in again. If login still fails, please contact the technical support. Q4.
Q5. What can I do if my wireless is not stable? It may be caused by too much interference, you can try the following methods: • Set your wireless channel to a different channel. • Move the AP device to a new location away from Bluetooth devices and other household electronics, such as cordless phone, microwave, and baby monitor, etc., to minimize signal interference. Q6.
Specifications Hardware Ethernet Ports Button External Power Supply Antenna 1 10/100/1000Mbps LAN port Reset Button, WPS Button, LED On/Off Button, Power On/Off Button 12V/2.5A Three Dual Band Detachable Antennas Wireless Wireless Standards IEEE 802.11ac/n/a 5GHz, IEEE 802.11b/g/n 2.4GHz Frequency 2.4GHz, 5GHz Signal Rate 1300Mbps at 5GHz,600Mbps at 2.4GHz Transmit Power CE: <20dBm(2.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd. Copyright © 2016 TP-Link Technologies Co., Ltd.
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. RF Exposure Information This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The devices complies with RF specifications when the device used at 32cm from your body. Restricted to indoor use.
2 ) For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate; and The high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均 不得擅自變更頻率、加大功率或變更原設計之特性或功能。 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通行；經發現有干 擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依 電信規定作業之無線電信。低功率射頻電機需忍受合法通信或工業、科學以及醫 療用電波輻射性電機設備之干擾。 減少電磁波影響，請妥適使用。 BSMI Notice 安全諮詢及注意事項 • 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。 • 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清 潔。 • 注意防潮，請勿將水或其他液體潑灑到本產品上。 • 插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆 蓋開口。 • 請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉 位置中。 • 請不要私自打開機殼，不要嘗試自行維修本產品，請由授權的專業人士進行此 項工作。 Продукт сертифіковано згідно с правилами системи УкрСЕПРО на
• Adapter shall be installed near the equipment and shall be easily accessible. • The plug considered as disconnect device of adapter. • Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: AC1900 Wireless Gigabit Access Point Model No.: AP500 Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope of Council Directives: Directives 1999/5/EC, Directives 2011/65/EU The above product is in conformity with the following standards or other normative documents EN 300 328 V1.8.
