User Manual
Table Of Contents
- About This Guide
- Get to Know Your Modem Router
- Connect the Hardware
- Log In to Your Modem Router
- Set Up Internet Connections
- TP-Link Cloud Service
- IPTV
- Guest Network
- Parental Controls
- Bandwidth Control
- Network Security
- NAT Forwarding
- VPN Server
- Specify Your Network Settings
- Administrate Your Network
- Appendix: Troubleshooting
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• Change a web browser or computer and log in again.
• Reset the modem router to factory default settings. Refer to Back up and Restore
Configuration Settings
for detailed information.
Open a web browser and log in
again. If login fails, please contact our Technical Support.
T4. What should I do if I cannot access the internet?
1. Ensure all connections are secure, including telephone lines, Ethernet cables and
power adapters.
2. Check to see if you can log in to the web management page of the modem router.
If you cannot, please adjust your computer’s settings according to
T3 and then see
if you can access the internet. If the problem persists, please go to the next step.
3. Consult your ISP and make sure the VPI/VCI, Connection Type, account username
and password are correct. If there are any mistakes, please correct the settings and
try again.
4. Refer to
T5 to clone the MAC address.
5. If you still cannot access the internet, please restore your modem router to its
factory default settings and reconfigure your modem router by following the
instructions in
Use Quick Setup Wizard.