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Why IFTTT Applets didn't work on my TP-

Link Wi-Fi products?

Troubleshooting

Updated 07-10-2017 08:19:00 AM 3099

This Article Applies to:

IFTTT, short for IF This Then That, is a free web service that makes your home smarter by

creating useful connections between devices, apps, services and websites.

These connections, called Applets, work using a Trigger and an Action: If something happens,

Then do something else.

If the IFTTT Applets didn’t work properly on your TP-Link Wi-Fi product, you should consider

whether these following reasons have caused the problem,

o Your TP-Link router is not compatible with IFTTT service. IFTTT Compatibility List

for TP-Link Wi-Fi Products

o Your TP-Link router has lost the Internet connection.

o Your TP-Link router works in AP mode. Working in AP mode doesn’t support IFTTT

service.

o Your TP-Link ID has been unbound to your device.

o The trigger you choosed didn’t fire correctly and so the Applet was not activated at all.

For example, the TP-Link Trigger “New Device Connects” won’t fire if a new device

connects to the Guest Network.

Besides, you can visit IFTTT official website, click the setting button of the faulted Applet to

View its activity log.

Summary of content (9 pages)

PAGE 1
Why IFTTT Applets didn't work on my TPLink Wi-Fi products? Troubleshooting Updated 07-10-2017 08:19:00 AM This Article Applies to: 3099 IFTTT, short for IF This Then That, is a free web service that makes your home smarter by creating useful connections between devices, apps, services and websites. These connections, called Applets, work using a Trigger and an Action: If something happens, Then do something else.
PAGE 2
Moreover, please contact TP-Link Technical Support Team for help if necessary.
PAGE 3
We tested and verified this was related to the TG862’s Firewall settings. The Deco uses port 50443 and 60443 to register itself to the TP-Link Cloud, while these two ports are blocked by the TG862’s firewall. Solution: 1, temporarily adjust TG862’s firewall level to “Minimum Security”. How to: Login the TG862’s web management interface, select Gateway->Firewall->IPv4.
PAGE 4
Having trouble to open the Arris modem management page, please visit here 2, in next firmware update, the Deco will use different ports to avoid this issue What to do if you cannot connect to your Deco M5 remotely If Something Goes Wrong Updated 06-02-2017 01:26:54 AM 2588 This Article Applies to: If you are experiencing remote connectivity issues with your Deco M5, this guide will walk you through basic troubleshooting steps to resolve these issues.
PAGE 5
Step 1: Exit the Deco app. On your home screen, select “Settings”.
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Step 3: Select the Deco M5 network name. (Example: test) Step 4: Confirm you are connected to the Deco M5 network.
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Step 5: Navigate back to your home screen and open the Deco app. Step 6: Select “Try Again”.
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Step 7: Wait until the home screen loads. If your Deco is experiencing an issue, an exclamation point will appear. Click on the image for more details. Step 8: Read the “Health Check”. The Deco app can also provide you with assistance when you select “Show me how” for additional information.
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Step 9: Follow the instructions on the screen, then select “Got it”. Step 10: Ensure all physical connections are properly connected. Verify the light on the top of the Deco unit is “Green” and try to connect again.