User Guide AC2200 Home Wi-Fi System HC2220-G1u 1910020858 REV1.0.
Contents About This Guide .........................................................................................................1 Chapter 1. Get to Know Your Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1. 1. 1. 2. Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7. 3. 7. 4. Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 IP & MAC Binding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Chapter 8. NAT Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 8. 1. 8. 2. 8. 3. 8. 4. Translate Address and Port by ALG. . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide This guide is a complement to Quick Installation Guide. The Quick Installation Guide provides instructions for quick internet setup, while this guide contains details of each function and demonstrates how to configure them. When using this guide, please note that features of your device may vary slightly depending on the model and software version you have, and on your location, language, and internet service provider.
Chapter 1 Get to Know Your Devices This chapter introduces what your devices can do and shows its appearance.
Chapter 1 1. 1. Get to Know Your Devices Product Overview TP-Link home Wi-Fi system uses multiple devices to provide a seamless, intelligent and easy-to-configure mesh network that covers the entire home. The system consists of three routers, one works as the Controller and the other two work as Satellite. The Controller connects to the modem or gateway, the Satellites extend the wireless coverage of your network. 1. 2. Appearance 1. 2. 1.
Chapter 1 Get to Know Your Devices LED Explanation Name Status Flashing Green Indication The wireless function is enabled, and the device is in the factory default state. For Controller, the wireless function is enabled. Solid Green (Wireless) (Sync/WPS) 1. 2. 2. For Satellite, the wireless connection between Controller and Satellite is successful, and the signal is strong. Solid Orange For Satellite, the wireless connection between Controller and Satellite is successful, but the signal is weak.
Chapter 1 Item Get to Know Your Devices Description For pairing the Controller and the Satellite and starting WPS process. 1 Sync Button Press the button to start a WPS process, press and hold the button for at least 5 seconds to start a synchronization process. 2 WAN/LAN Port Combined with WAN/LAN interface capabilities, which can be used to connect the device to the internet or Ethernet network devices. 3 LAN Port For connecting the your PC or other Ethernet network devices.
Chapter 2 Connect the Hardware This chapter contains the following sections: • Position the Devices • Connect Your Controller • Connect Your Satellites
Chapter 2 2. 1. Connect the Hardware Position the Devices • The device should not be located in a place where it will be exposed to moisture or excessive heat. • Place the device in a location where it can be connected to multiple devices as well as to a power source. • Make sure the cables and power cord are safely placed out of the way so they do not create a tripping hazard. • The device can be placed on a shelf or desktop.
Chapter 2 Connect the Hardware System Status LED is solid green and Wireless LED is flashing green. 6. Connect your computer to the Controller. • Method 1: Wired Turn off the Wi-Fi on your computer and connect the computer to the LAN port of the Controller using an Ethernet cable. Ethernet cable • Method 2: Wireless 1 ) Find the SSID (Network Name) and Wireless Password printed on the label at the bottom of the Controller.
Chapter 2 Connect the Hardware 1 ) Tap the WPS icon on the device’s screen. Here we take an Android phone as an example. 2 ) Immediately press the Sync button on your Controller. 3 ) The System Status LED will flash for about two minutes during the WPS process.
Chapter 2 2. 3. Connect the Hardware Connect Your Satellites Satellite Power adapter 1. Connect your Satellites to the power sources with the provided power adapter. 2. Press the power ON/OFF button to turn on the satellite. 3. Verify that the System Status LED is solid green and the Wireless LED is flashing green. System Status LED is solid green and Wireless LED is flashing green.
Chapter 3 Log In to Your Controller This chapter introduces how to log in to the web management page of the Controller.
Chapter 3 Log In to Your Controller With the web management page, it is easy to configure and manage your Controller. The web management page can be used on any Windows, Macintosh or UNIX OS with a Web browser, such as Microsoft the Internet Explorer, Mozilla Firefox or Apple Safari. Follow the steps below to log in to your Controller. 1. Set up the TCP/IP Protocol in Obtain an IP address automatically mode on your computer. 2. Launch Enter http://tplinkwifi.
Chapter 4 Set Up Internet Connection This chapter introduces how to connect your Controller to the internet. The Controller is equipped with a web-based Quick Setup wizard. It has necessary ISP information built in, automates many of the steps and verifies that those steps have been successfully completed. Furthermore, you can also set up an IPv6 connection if your ISP provides IPv6 service.
Chapter 4 4. 1. Set Up Internet Connection Use Quick Setup Wizard The Quick Setup wizard will guide you to set up your Controller. You can refer to the instructions below to set up or modify the internet settings of your Controller. 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Click Quick Setup on the top of the page and configure the basic internet connection, and then click Next.
Chapter 4 Set Up Internet Connection Note: If you have changed the preset wireless network name (SSID) and wireless password during the Quick Setup process, all your wireless devices must use the new SSID and password to connect to the your network. 4. Click Finish to complete the Quick Setup process. You can refer to Test the Network Connectivity to test your Internet connection 4. 2.
Chapter 4 Set Up Internet Connection • Addressing Type: Consult your ISP for the addressing type (HCPv6 or SLAAC). SLAAC is the most commonly used addressing type. • IPv6 Gateway: Keep the default setting. Note: If your ISP has provided the IPv6 address, click Advanced to reveal more settings. Check to use IPv6 specified by ISP and enter the parameters provided by your ISP. 5. Click OK to make the settings effective. Now IPv6 service is available for your network 4. 3.
Chapter 5 Add Satellites to Your Network This chapter describes how you can add the satellites to your network and extend the wireless coverage.
Chapter 5 5. 1. Add Satellites to Your Network Sync Your Satellites The Wi-Fi System includes three routers, one works as the Controller and the others work as the Satellites. The Sync process is triggered by the Sync button, and the Satellites will automatically copy the settings of your Controller after successful sync. Follow the steps below to sync the Satellites: 1. Place the Satellite close to the Controller. 2. Power on the Satellites and wait about two minutes for it to get ready.
Chapter 5 Add Satellites to Your Network 2. For more information on the management of your Satellites, please refer to Manage Your Satellites.
Chapter 5 5. 2. Add Satellites to Your Network Place Your Satellites After the Sync processes are complete, you may need to move your Satellites to appropriate places to extend the wireless signal coverage. The specific locations depend on the architectural style and layout of your house, please note that the Wi-Fi signal of one Satellite at least must be within the range of your Controller’s Wi-Fi signal in order to sync with the Controller.
Chapter 5 Add Satellites to Your Network • For apartment Tips: • After the placement, if the Wireless status LED of Satellite is orange or red, please move it closer to the Controller, you can check the connection status and wireless signal status on the web management page by visiting http://tplinkwifi. net, going to Settings > Network Map and clicking the HC220-G1 icon.
Chapter 6 USB Settings This chapter describes how to use the USB port to share files and media from the USB storage devices over your home network locally, or remotely through the internet. You can also learn how to get wireless internet access through 3G/4G mobile network. The router supports USB external flash drives and hard drives.
Chapter 6 6. 1. USB Settings Access the USB Storage Device Insert your USB storage device into the router’s USB port and then access files stored there locally or remotely. Tips: 1. If you use USB hubs, make sure no more than 4 devices are connected to the router. 2. If the USB storage device requires using bundled external power, make sure the external power has been connected. 3. If you use a USB hard drive, make sure its file system is FAT32, exFat, NTFS or HFS+. 4.
Chapter 6 USB Settings ¾ Method 2: Open the Windows Explorer (or go to Computer) and type the server address \\tplinkwifi.net or ftp://tplinkwifi.net in the address bar, then press Enter. Windows Computer 1 ) Select Go > Connect to Server. 2 ) Type the server address smb://tplinkwifi.net. 3 ) Click Connect. Mac 4 ) When prompted, select the Guest radio box. (If you have set up a username and a password to deny anonymous access to the USB disks, you should select the Registered User radio box.
Chapter 6 USB Settings • Share photos and other large files with your friends without logging in to (and paying for) a photo-sharing site or email system. • Get a safe backup for the materials for a presentation. • Remove the files on your camera’s memory card from time to time during the journey. Note: If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), you cannot use this feature because private addresses are not routed on the Internet.
Chapter 6 USB Settings 1 ) Open the Windows Explorer (or go to Computer, only for Windows users) or open a web browser. 2 ) Type the server address in the address bar: Type in ftp://: (such as ftp://59.40.2.243:21). If you have specified the domain name of the router, you can also type in ftp://: (such as ftp://MyDomainName:21) Computer 3 ) Press Enter on the keyboard.
Chapter 6 USB Settings • Scan: Usually, the router will automatically detect any newly inserted USB device. If you find that your USB device is not displayed in the Device Settings section, you can click Scan to refresh the web page with the updated information. • Remove: Click this button to safely take the USB device offline before you remove the USB device physically.
Chapter 6 USB Settings 2. Now you can access the USB disk by visiting \\MyShare (for Windows) or smb:// MyShare (for Mac). ¾ To Only Share Specific Content 1. Focus on the Folder Sharing section. Turn off Share All , then click Add to add a new sharing folder. 2. Select the Volume Name and Folder Path, then enter a Folder Name as you like. 3.
Chapter 6 USB Settings Account to access the USB disk. Refer to To Set Up Authentication for Data Security to learn more. • Enable Write Access: If you select this check box, network clients can modify this folder. • Enable Media Sharing: Select this check box to enable media sharing for this folder, and you can view photos, play music and watch movies stored on the USB disk directly from DLNA-supported devices. Refer to 3G/4G Settings to learn more. 4. Click Save to make the settings effective.
Chapter 6 USB Settings • If the sharing password is also the same as the Windows password, authentication will not work since the Windows system will automatically use its account information for USB access. • If the sharing password is different from the Windows password, the Windows system will be unable to remember your credentials and you will always be required to enter the sharing password for USB access. 2. Enable authentication to apply the account you just set.
Chapter 6 USB Settings 1. When your USB disk is inserted into the router, your DLNA-supported devices (such as your computer and pad) connected to the router can detect and play the media files on the USB disks. 2. Refer to the following table for detailed instructions. • Go to Computer > Network, then click the Media Server Name (model number by default) in the Media Devices section. Note: Here we take Windows 7 as an example. Windows Computer Smart Device • Use a third-party DLNA-supported player.
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Chapter 7 Network Security This chapter guides you on how to protect your home network from unauthorized users by implementing network security functions. You can block or allow specific client devices to access your wireless network using MAC Filtering, or using Access Control for wired and wireless networks, or you can prevent ARP spoofing and ARP attacks by using IP & MAC Binding.
Network Security Chapter 7 7. 1. Firewall & DoS Protection The SPI (Stateful Packet Inspection) Firewall and DoS (Denial of Service) Protection protect the router from cyber attacks. The SPI Firewall can prevent cyber attacks and validate the traffic that is passing through the router based on the protocol. This function is enabled by default, and it is recommended to keep the default settings.
Network Security Chapter 7 2. The protection will be triggered immediately when the number of packets exceeds the preset threshold value, and the vicious host will be displayed in the Blocked DoS Host List. 7. 2. Service Filtering With Service Filtering, you can prevent certain users from accessing the specified service, and even block internet access completely. 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Go to Settings > Security > Service Filtering. 3.
Network Security Chapter 7 5. Select a Service Type from the drop-down list and the following four boxes will be automatically filled in. Select Custom when your desired service type is not listed, and enter the information manually. 6. Specify the IP address(es) that this filtering rule will apply to. 7. Click OK to make the settings effective. Note: If you want to disable a entry, click the 7. 3. icon.
Network Security Chapter 7 3. Select the access mode to either block (recommended) or allow the device(s) in the list. To block specific device(s) 1 ) Select Blacklist and click Save. 2 ) Select the device(s) to be blocked in the Online Devices table (or click the Add under the Devices in Blacklist and enter the Device Name and MAC Address manually). 3 ) Click Block above the Online Devices table. The selected devices will be added to Devices in Blacklist automatically.
Network Security Chapter 7 3 ) Enter the Device Name and MAC Address. (You can copy and paste the information from Online Devices table if the device is connected to your network.) 4 ) Click Save. Done! 7. 4. Now you can block or allow specific client devices to access your network (via wired or wireless) using the Blacklist or Whitelist. IP & MAC Binding IP & MAC Binding, namely, ARP (Address Resolution Protocol) Binding, is used to bind a network device’s IP address to its MAC address.
Network Security Chapter 7 3. Bind your device(s) according to your needs. To bind the connected device(s) 1 ) Select the device(s) to be bound in the ARP List. 2 ) Click Bind to add to the Binding List. To bind the unconnected device 1 ) Click Add. 2 ) Enter the MAC address and IP address that you want to bind. 3 ) Select the Enable This Entry check box to enable the entry and click Save. Done! Enjoy the internet without worrying about ARP spoofing and ARP attacks.
Chapter 8 NAT Forwarding Router’s NAT (Network Address Translation) feature makes the devices in the LAN use the same public IP address to communicate in the internet, which protects the local network by hiding IP addresses of the devices. However, it also brings about the problem that external host cannot initiatively communicate with the specified device in the local network.
Chapter 8 8. 1. NAT Forwarding Translate Address and Port by ALG ALG (Application Layer Gateway) allows customized NAT (Network Address Translation) traversal filters to be plugged into the gateway to support address and port translation for certain application layer “control/data” protocols: FTP, TFTP etc. Enabling ALG is recommended. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. Go to Advanced > NAT Forwarding > ALG.
Chapter 8 8. 2. NAT Forwarding Share Local Resources over the Internet by Virtual Server When you build up a server in the local network and want to share it on the internet, Virtual Server can realize the service and provide it to the internet users. At the same time virtual server can keep the local network safe as other services are still invisible from the internet. Virtual server can be used for setting up public services in your local network, such as HTTP, FTP, DNS, POP3/SMTP and Telnet.
Chapter 8 NAT Forwarding 4. Click View Existing Applications, and choose HTTP. The external port, internal port and protocol will be automatically filled in. Enter the PC’s IP address 192.168.23.100 in the Internal IP field. 5. Click Save to save the settings. Tips: 1. It is recommended to keep the default settings of Internal Port and Protocol if you are not clear about which port and protocol to use. 2.
Chapter 8 NAT Forwarding address of the host. When the data from the internet returns to the external ports, the router can forward them to the corresponding host. Port triggering is mainly applied to online games, VoIPs and video players. Common applications include MSN Gaming Zone, Dialpad, Quick Time 4 players, and so on. Follow the steps below to configure the port triggering rules: 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2.
Chapter 8 8. 4. NAT Forwarding Make Applications Free from Port Restriction by DMZ When a PC is set to be a DMZ (Demilitarized Zone) host in the local network, it is totally exposed to the internet, which can realize the unlimited bidirectional communication between internal hosts and external hosts. The DMZ host becomes a virtual server with all ports opened.
Chapter 9 Customize Your Network This chapter introduces how to view or change the settings of your network using the web management page.
Chapter 9 9. 1. Customize Your Network Check Network Map and Manage Your Satellites With the network map, you can check whether you have successfully set up your internet connection, manage your Satellites and view the information of connected devices. 9. 1. 1. Check Internet Status 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Go to Settings > Netwrok Map. • Your Controller is connected to the internet.
Chapter 9 9. 1. 2. Customize Your Network Manage Your Satellites 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Go to Settings > Netwrok Map and click the HC220-G1 icon. You can view the connection status between your Controller and Satellites and the specific information, including device name (editable), assigned IP address, MAC address and status.
Chapter 9 ¾ Customize Your Network To change the name of the Controller or the Satellites. 1 ) Locate the Device Name column and enter the new name(s). 2 ) Click Save to make the settings effective. For example, you can change the device names according to their location. ¾ To remove a Satellite from your Wi-Fi System 1 ) Click the Delete icon in the row of the Satellite you want to remove 2 ) Click Yes in the confirmation message box.
Chapter 9 Customize Your Network 3 ) Reset the removed Satellite to its factory default settings in preparation for your intended use. Tips: If you want to add the removed Satellite back to the Wi-Fi system, refer to Add Satellites to Your Network. 9. 1. 3. View Online Devices Information 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Go to Settings > Network Map and click the Online Devices icon.
Chapter 9 9. 2. Customize Your Network Set Up Parental Controls Parental controls allows you to block inappropriate, explicit and malicious websites, and control access to specified websites at specified time. I want to: Control what types of websites my children or other home network users can visit and the time of day they are allowed to access the internet. For example, I want to allow my children’s devices (e.g. a computer or a tablet) to access only www.tp-link.com and Wikipedia.
Chapter 9 Customize Your Network 5. Enter a Description for the entry, select the Enable This Entry checkbox, and then click OK. 6. Enable Content Restriction, and select Whitelist as the restriction policy. Tips: • With Blacklist selected, the controlled devices cannot access any websites containing the specified keywords during the Internet Access Time period.
Chapter 9 Customize Your Network 8. You can add up to 32 keywords for either Blacklist or Whitelist. Below are some sample entries for your reference. • For Whitelist: Enter a web address (e.g. wikipedia.org) to allow access only to its related websites. If you wish to block all Internet browsing access, do not add any keyword to the Whitelist. • For Blacklist: Specify a web address (e.g. wikipedia.org), a web address keyword (e.g. wikipedia) or a domain suffix (eg. .edu or .
Chapter 9 ¾ Customize Your Network To change the security option: 1. Go to Settings > Wireless > Wi-Fi Network. 2. Select a security option and security version and encryption type. WPA/WPA2 Personal is recommended, WPA2 uses the newest standard and the security level is the highest. We recommend you don’t change the default settings unless necessary. ¾ To change the mode or channel: 1. Go to Settings > Wireless > Wireless Settings. 2. Select the wireless network 2.4GHz or 5GHz. 3.
Chapter 9 Customize Your Network Channel Width: Select the channel width from the drop-down list. The default setting is Auto, which can adjust the channel width for your clients automatically. Transmit Power: Select Low, Middle, or High to specify the data transmit power. The default and recommended setting is High. 9. 3. 2. Use WPS for Wireless Connection You can use WPS (Wi-Fi Protected Setup) to add a new wireless device to your existing network quickly and easily.
Chapter 9 Customize Your Network 3. Take a note of the current Router’s PIN. You can also click the Generate button to get a new PIN. 4. Enter the PIN on the client device. (The default PIN is also printed on the label of the Controller.) 5. The Sync LED flashes for about 2 minutes during the WPS process. 6. When the Sync LED is on, the client device has successfully connected to the router. Note: 1.
Chapter 9 Customize Your Network 4. Enter a new Network Name (SSID) or use the default name, this field is case sensitive. Don‘t select Hide SSID unless you want your guests to manually input the SSID for Wi-Fi access. 5. Select the Security option for the multi-SSID network, WPA/WPA2 Personal (Recommended) is recommended, and you can set a password for the network.
Chapter 9 Customize Your Network IP address conflicts with another device in your local network or your network requires a specific IP subnet, you can change it. Follow the steps below to change your IP address. 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Go to Settings > Advanced Settings > DHCP Server 3. Select IPv4 and click the edit icon in the Modify column. 4. Enter a new IP Address appropriate to your needs. 5.
Chapter 9 Customize Your Network 4. Enable DHCP function and select DHCP Server. 5. Specify the IP Address Pool, the start address and end address must be on the same subnet with LAN IP. The router will assign addresses within this specified range to its clients. It is from 192.168.23.100 to 192.168.23.199 by default. 6. Enter a value for the Address Lease Time. The Address Lease Time is the amount of time in which a DHCP client can lease its current dynamic IP address assigned by the Controller.
Chapter 9 Customize Your Network 3. Scroll down to locate the Address Reservation table and click Add to add an address reservation entry for your device. 4. Enter the MAC Address of the device for which you want to reserve IP address. 5. Specify the IP address which will be reserved by the Controller. 6. Select the Enable This Entry checkbox and click OK to make the settings effective. 9. 5.
Chapter 9 Customize Your Network 4 ) Select the RADVD address type to make the router assign IPv6 address prefixes to hosts. Note: Do not select the Enable RDNSS and Enable ULA Prefix check boxes unless required by your ISP. Otherwise you may not be able to access the IPv6 network. For more information about RDNSS and ULA Prefix, contact our technical support. 5 ) Keep Site Prefix Type as the default value Delegated.
Chapter 9 Customize Your Network 1 ) Select the DHCPv6 Server address type to make the Controller assign IPv6 addresses to hosts. 2 ) Specify the Start/End IPv6 Address for the IPv6 suffixes. The Controller will generate IPv6 addresses within the specified range. 3 ) Keep Address Lease Time as default. 4 ) Keep Site Prefix Type as the default value Delegated. If your ISP has provided a specific IPv6 site prefix, select Static and enter the prefix. 5 ) Keep WAN Connection as the default setting. 4.
Chapter 9 Customize Your Network 4. Log in with your DDNS account, select a service provider and click Go to register ... Enter the username, password and domain name of the account (such as lisa.ddns. net). 5. Click Log in and Save. Tips: If you want to use a new DDNS account, please log out first, and then log in with the new account.
Chapter 10 Manage Your Controller This chapter introduces how to change the system settings and administrate your home network.
Chapter 10 Manage Your Controller 10. 1. Set System Time System time is the time displayed while the router is running. The system time you configure here will be used for other time-based functions like Parental Controls. You can manually set how to get the system time. Follow the steps below to set your system time. 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Go to Settings > System Tools > Time Settings. 3.
Chapter 10 Manage Your Controller 3. Select Ping, Traceroute or Nslookup as the diagnostic tool to test the connectivity; • Ping is used to test the connectivity between the router and the tested host, and measure the round-trip time. • Traceroute is used to display the route (path) your router has passed to reach the tested host, and measure transit delays of packets across an Internet Protocol network.
Chapter 10 Manage Your Controller 1. Download the latest firmware file for the router from our website www.tp-link.com. 2. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 3. Go to Settings > System Tools > Firmware Upgrade. 4. Focus on the Controller Information section. Make sure the downloaded firmware file matches with the Hardware Version. 5. Locate the Firmware Upgrade section. Click Browse to load the downloaded new firmware file, and click Upgrade. 6.
Chapter 10 ¾ Manage Your Controller To restore configuration settings: 1 ) Click Browse to load the previous backup configuration file, and click Restore. 2 ) Wait a few minutes for the restoring and rebooting. ¾ To reset the Controller to factory default settings: 1 ) Click Factory Restore to reset the Controller to its factory default settings. 2 ) Wait a few minutes for the restoring and rebooting. Note: 1. During the resetting process, do not turn off the Controller. 2.
Chapter 10 Manage Your Controller 4. Click Save to make the settings effective. 10. 6. Local Management You can control the local devices’ authority to manage the Controller via Local Management feature. By default all local connected devices are allowed to manage the Controller. You can also specify one device to manage the Controller and enable local management over a more secure way, HTTPS.
Chapter 10 Manage Your Controller 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Go to Settings > System Tools > Administration, and locate the Remote Management section. 3. Enable Remote Management and Remote Management via HTTPS to allow for HTTPS connection. Keep the Port as the default setting. 4. Set the client device allowed for remote management. Select All to allow all remote devices to manage the Controller.
Chapter 10 Manage Your Controller 10. 8. System Log System log can help you know what happened to your router, facilitating you to locate the malfunctions. For example when your router does not work properly, you may need to save the system log and send it to the technical support for troubleshooting. 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Click Advanced > System Tools > System Log page.
Chapter 10 Manage Your Controller • Save Locally: Select this option to cache the system log to the router’s local memory, select the minimum level of system log to be saved from the drop-down list. The logs will be shown in the table in descending order on the System Log page. • Save Remotely: Select this option to send the system log to a remote server, select the minimum level of system log to be saved from the drop-down list and enter the information of the remote server.
Chapter 10 Manage Your Controller • Inform: Enable or disable the function of sending an inform message to the ACS (Auto Configuration Server) periodically. • Inform Interval: Set the time interval in seconds when the Inform message will be sent to the ACS. • ACS URL: Set the web address of the ACS which is provided by your ISP. • ACS Username/Password: Set the username/password to log in to the ACS server. • Interface used by TR-069 client: Select which interface to be used by the TR-069 client.
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FAQ Q1. What should I do if I forget my wireless password? The default wireless password is printed on the label of the router. If the password has been altered: 1. Connect your computer to the Controller using an Ethernet cable. 2. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 3. Go to Settings > Wireless > Wifi-Network to retrieve or reset your wireless password. Q2.
4 ) Click LAN settings and clear the following three options and click OK. 5 ) Go to Advanced > Restore advanced settings, click OK to save the settings.
• Use another web browser or computer to log in again. • Reset the router to factory default settings and try again. If login still fails, please contact the technical support. Note: You must reconfigure the Controller to access the internet once it is reset. Q4. What should I do if I cannot access the internet? 1. Check if the internet is working normally by connecting a computer directly to the modem via an Ethernet cable. If it is not, contact your internet service provider. 2.
6. If you still cannot access the internet, please restore the Controller to its factory default settings and reconfigure it by following the instructions in Use Quick Setup Wizard. 7. Please contact our Technical Support if the problem persists. Q5. How to configure MAC address? You can manually change the MAC address of the Controller.
• Make sure the wireless adapter driver is installed successfully and the wireless adapter is enabled. • On Windows 7 1 ) If you see the message No connections are available, it is usually because the wireless function is disabled or blocked somehow. 2 ) Click Troubleshoot and windows might be able to fix the problem by itself.
2 ) If you cannot find the PIN or PIN failed, you may choose Connecting using a security key instead, and then type in the Wireless Password/Network Security Key. 3 ) If it continues to show note of Network Security Key Mismatch, it is suggested to confirm the wireless password of your wireless router. Note: Wireless Password/Network Security Key is case sensitive.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd. Copyright © 2019 TP-Link Technologies Co., Ltd.
FCC compliance information statement Product Name: AC2200 Home Wi-Fi System Model Number: HC2220-G1u Component Name Model I.T.E POWER SUPPLY EVSA+24120-2001 Responsible party: TP-Link USA Corporation, d/b/a TP-Link North America, Inc. Address: 145 South State College Blvd. Suite 400, Brea, CA 92821 Website: http://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6803 E-mail: sales.usa@tp-link.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. OPERATING FREQUENCY (the maximum transmitted power) 2400 MHz - 2483.5 MHz (20dBm) 5150 MHz - 5250 MHz (23dBm) EU declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1. L’appareil ne doit pas produire de brouillage; 2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Caution: The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
5/8/:/3檀⡆䙲㊯⎹⿏⣑䶂⎒⼿ㅱ䓐㕤⚢⭂⺷溆⮵溆䲣䴙ˤ BSMI Notice ⬱ℐ媖娊⍲㲐シḳ枭 ɀ! 婳ἧ䓐⍇墅暣㸸ὃㅱ☐ㆾ⎒傥㊱䄏㛔䓊⑩㲐㖶䘬暣㸸栆✳ἧ䓐㛔䓊⑩ˤ ɀ! 㶭㻼㛔䓊⑩ᷳ⇵婳⃰㉼㌱暣㸸䶂ˤ婳⊧ἧ䓐㵚橼ˣ☜曏㶭㻼∹ㆾ㽽ⶫ忚埴㶭㻼ˤ ɀ! 㲐シ旚㼖炻婳⊧⮯㯜ㆾ℞Ṿ㵚橼㻹㿹⇘㛔䓊⑩ᶲˤ ɀ! ㍺㦥冯攳⎋ὃ忂桐ἧ䓐炻ẍ䡢ᾅ㛔䓊⑩䘬㑵ἄ⎗月᷎旚㬊忶䅙炻婳⊧⟝⠆ㆾ央味攳 ⎋ˤ ɀ! 婳⊧⮯㛔䓊⑩伖㓦㕤月役䅙㸸䘬⛘㕡ˤ昌朆㚱㬋ⷠ䘬忂桐炻⏎⇯ᶵ⎗㓦⛐⭮攱ỵ伖 ᷕˤ ɀ! 婳ᶵ天䥩冒ㇻ攳㨇㭤炻ᶵ天▿娎冒埴䵕ᾖ㛔䓊⑩炻婳䓙㌰㪲䘬⮰㤕Ṣ⢓忚埴㬌枭ⶍ ἄˤ 旸䓐䈑岒⏓㚱ね㱩㧁䣢倚㖶㚠 旸䓐䈑岒⍲℞⊾⬠䫎嘇 䓊⑩⃫ẞ⎵䧙 戃 捀 㰆 ℕ₡戣 ⣂㹜倗劗 ⣂㹜Ḵ劗慂 Qc De Ih DsWJ QCC QCEF PCB ˕ ˕ ˕ ˕ ˕ ˕ ⢾㭤 ˕ ˕ ˕ ˕ ˕ ˕ 暣㸸ὃㅱ☐ ơ ˕ ˕ ˕ ˕ ˕ ⁁侫2/Ⱦ崭↢1/2!xu!&ȿ⍲Ⱦ崭↢1/12!xu!&ȿ䲣㊯旸䓐䈑岒ᷳ䘦↮㭼⏓慷崭↢ 䘦↮㭼⏓慷➢㸾ῤˤ ⁁侫3/Ⱦ˕ȿ䲣㊯娚枭旸䓐䈑岒
Safety Information • Keep the device away from water, fire, humidity or hot environments. • Do not attempt to disassemble, repair, or modify the device. • Do not use damaged charger or USB cable to charge the device. • Do not use any other chargers than those recommended. • Do not use the device where wireless devices are not allowed. • Adapter shall be installed near the equipment and shall be easily accessible.
