Use and Care Manual

Appendix A. FAQs 5

Appendix A. FAQs

1. What devices can I control with the Smart Plug?

You can control lights, fans, humidifiers, portable heaters, and any small appliances in accordance with the Smart

Plug’s specifications.

2. What should I do when I can’t turn devices on or off?

! Make sure the devices connected to the Smart Plug are turned on.

! Make sure your mobile device and the Smart Plug are connected to the same network.

3. What should I do when the Wi-Fi LED is lit solid red?

A solid red indicates no network connection, or that the app-config process has failed. You can:

! Check your network connectivity.

! Check for Wi-Fi interference or relocate the Smart Plug to another location within the signal range.

! Repeat the app-config process.

! Factory reset the Smart Plug and try to add it again.

4. How do I pair the Smart Plugs with Amazon Echo?

Visit

www.tp-link.com/en/ fa q -944.html

for pairing instructions.

Support

For technical support, advanced features, and usage tips for the Smart Plug, visit the support page at