User's Guide

FAQ

Q1. What should I do if I forget my wireless password?

The default wireless password is printed on the label of the device. If the password has

been changed:

1. Connect your computer to the AP using an Ethernet cable.

2. Visit

http://tplinkwifi.net, and log in with the password you set for the AP.

3. Go to

Basic > Wireless to retrieve or reset your wireless password.

Q2. What should I do if I forget my web management password?

• Press and hold the RESET button of the AP for about 5 seconds, and then visit http://

tplinkwifi.net

to create a new login password.

Note: You’ll need to reconfigure the AP to surf the internet once the AP is reset, and please mark down your new

password for future use.

Q3. What should I do if I cannot log in to the AP’s web management page?

This can happen for a variety of reasons. Please try the methods below to log in again.

• Make sure your computer is connected to the AP correctly and the corresponding

LED indicator(s) light up.

• Make sure the IP address of your computer is configured as

Obtain an IP address

automatically

and Obtain DNS server address automatically.

• Make sure

http://tplinkwifi.net is correctly entered.

• Check your computer’s settings:

1 ) Go to

Start > Control Panel > Network and Internet, and click View network

status and tasks

2 ) Click

Internet Options on the bottom left.

3 ) Click

Connections and select Never dial a connection.