User Manual

Table Of Contents

FAQ

Q1. What should I do if I cannot log in to the web management page?

• Verify that your device is connected to the Mobile Wi-Fi’s SSID.

• Verify that you have entered

http://tplinkmifi.net or http://192.168.0.1

correctly.

• Verify that your computer is set to obtain an IP address automatically.

Q2. What should I do if the Internet LED

doesn’t light up (I cannot access

the internet)?

• Check PIN status

status is

PIN Locked, you will need to unlock it using the PIN code provided

by your mobile carrier.

• Verify the mobile carrier parameters

1 ) Log in to the web management page on your phone. Go to Dial-up, tap

View profile details, and verify the parameters (i.e. APN, Username, and

Password) provided by your mobile carrier are correctly entered.

2 ) If the mobile carrier parameters are not correct, return to the

Dial-up

page and create a new profile with the correct information. Then choose

the new created profile from the Profile List.

• Check the Data Roaming settings

If your SIM card is operated in a roaming service area, log in to the web

management page on your phone. Go to

Dial-up and enable the Data

Roaming

option.

• Check Mobile Data

Dial-up to verify

that

Mobile Data is On. If not, enable it.

• Check Data Limit

Device > Data

Usage Settings

to check whether your data usage has exceeded the Total/

Monthly allowance.

Q3. What should I do if my internet speed is slow?

Network Mode and try a different network.