User Guide

50
FAQ
Q1. How to reset the extender to its factory default settings?
• With the extender powered on, use a pin to press the Reset button for 1 second. The
extender will reboot.
• Log in to the extender’s web management page. Go to Settings > System Tools >
Backup & Restore and click FACTORY RESTORE.
Q2. What should I do if I forget my login password?
• If you are using a TP-Link ID to log in, or you have enabled the Password Recovery
feature of the extender, click Forgot Password? on the login page and then follow the
instructions to reset it.
• Refer to FAQ > Q1 to reset the extender, and then visit http://tplinkrepeater.net to
create a new login password.
Note:
The extender must be reconfigured after a reset to access the internet. Please note down your login password for
future logins.
Q3. What should I do if I forget my wireless password?
In Range Extender mode, the extender shares the same wireless passwords as those
of your host networks.
In Access Point mode, please connect your computer to the extender using an Ethernet
cable and follow the steps below:
1. Visit http://tplinkrepeater.net, and log in with the password you set for the extender.
2. Go to Wireless to retrieve or reset your wireless password.
Q4. What should I do if I can’t access the web management page?
This can happen for a variety of reasons. Please try the methods below to log in again.
• If your computer is wirelessly connected, make sure that you have connected to the
extender’s SSID.
• If your computer is connected via an Ethernet cable, please make sure that the
connection is stable.
• Make sure your computer is configured as Obtain an IP address automatically and
Obtain DNS server address automatically.
• Verify that http://tplinkrepeater.net is correctly entered in the web browser and press
Enter.