Installation Instructions

JetStream Gigabit L2 Managed Switch
24 Appendix A Troubleshooting
Q3.
What should I do if I cannot access the web management page?
Please try the following:
1. Check every port LED on the switch and make sure the Ethernet cable is connected properly.
2. Try another port on the switch and make sure the Ethernet cable is suitable and works normally.
3. Power off the switch and, after a while, power it on again.
4. Make sure the IP address of your PC is set within the subnet of the switch.
5. If you still cannot access the configuration page, please restore the switch to its factory defaults. Then
the IP address of your PC should be set as 192.168.0.x ("x" is any number from 2 to 254) and Subnet
Mask as 255.255.255.0.
Q4.
Why is the terminal emulation program not displaying correctly?
Please try the following:
1. Make sure the power supply is normal and the console cable is properly connected.
2. Check if the console cable is the right type.
3. Ensure the parameters of the terminal emulation program are correct: configure Bits per second as
38400, Data bits as 8, Parity as None, Stop bits as 1, and Flow control as None.