User manual

Appendix: Troubleshooting
its factory default settings?
With the Router powered on, use a pin to press and hold the
Reset button (about 5 seconds) until the SYS LED lights up
and ashes quickly. And then release the button and wait for
the Router rebooting to its factory default settings.
you can restore the Router to factory defaults. The default
management address of the Router is http://192.168.0.1, default
username and password are both admin. All your current settings
will be cleared after the Router is restored. If you have backup
conguration, please import it now.
Why does the PWR LED work abnormally?
The PWR LED should be lit up when the power system works
normally. If the PWR LED worked abnormally, please check
as follows:
1) Make sure that the power cable is connected properly,
and the power contact is normal.
2) Make sure the voltage of the power supply meets the
requirement of the input voltage of the Router.
Why does the page display abnormally?
Please check as follows:
1) Update your browser or replace it with another browser,
and try again.
2) If the pop-up is blocked, please lower the security level
of the browser.
What should I do if I could not access the
You are recommended to check the following items:
1) If you access the conguration page by wireless connection,
please make sure your PC connects to the router by wireless.
3) Turn o the power. After a while, turn on the power
again.
Make sure the IP address of your PC is set within the
subnet of the Router.
4)
If you still cannot access the conguration page, please
restore the Router to its factory defaults. Then the IP
address of the computer should be set as 192.168.0.x
(“x” is any number
from 2 to 254) and Subnet Mask as
5)
TP-LINK TECHNOLOGIES CO., LTD.
www.tp-link.com
What could I do if I forget the user name and
password of the Router?
4
Wireless Network Connection
1
Here we take Windows XP as example.
2
Click Refresh network list, and then select the SSID (network name) of
TL-ER604W. Click Connect. The default SSID is TP-LINK_XXXXXX,
XXXXXX is the last six characters of the router’s MAC address.
4
3
You’ve successfully connected to the wireless network.
Enter the Network key in the pop-up screen. The default wireless
password, the same as the PIN code, is printed on the bottom label of
the router.
5
Router Conguration
After a successful login, choose menu Network WAN
WAN Mode, and then select the total number of WAN
ports you prefer to use.
1
Open web browser and type in http://192.168.0.1. Press
Enter button and then enter the User Name and Password
(Factory Default: admin/admin), and click Login.
2
Choose menu Network WAN WAN1, and then select
one connection type from the drop-down list . Here take
PPPoE connection as the example. Enter the Account
Name and Password provided by your ISP, and then click
the Connect button and Save button.
3
Choose menu Wireless Wireless Setting Wireless
Setting, then set your wireless parameters. First click
Enable to turn on the Wireless and select the Region from
the drop-down list. It’s recommended that you edit the
following two items, and then click Save.
1) Create a unique and easy-to-remember SSID (Wireless
Network Name).
2) Select WPA-PSK/WPA2-PSK under Security and enter
a password in the eld. The default wireless password, the
same as the PIN code, is printed on the bottom label.
4
Go to Start Control Panel Network Connections. Right click
Wireless Network Connection, and select View Available Wireless
Networks .
Technical Support
For more troubleshooting help, go to:
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
Russian Federationv
Tel: [phone] [phone]
(toll-free call from any RF region)
E-mail: [e-mail]
Service time: From 10:00 to 18:00
(Moscow time)
*Except weekends and holidays in
Russian Federation
Brazil
Toll Free: 0800 608 9799
(Portuguese Service)
E-mail: [e-mail]
Service time: Monday to Friday, 09:00 to 20:00;
Saturday, 09:00 to 15:00
Tel: [phone]
(if calls from mobile phone)
E-mail: [e-mail]
Service time: Monday to Friday
09:00 to 17:00. GMT+1 or GMT+2
(Daylight Saving Time)
Poland
France
Ukraine
Tel: [phone]
E-mail: [e-mail]
Service time: Monday to Friday
10:00 to 22:00
Tel: [phone]
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
Global
Singapore
Tel: [phone]
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
UK
Tel: [phone]
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: [phone]
E-mail: [e-mail]
Service time: 24hrs, 7 days a week
Malaysia
Tel: [phone]
Email: [e-mail]
Service time: 24hrs, 7 days a week
Switzerland
Tel: [phone]
(German Service)
E-mail: [e-mail]
Fee: 4-8 Rp/min, depending on
rate of dierent time
Service time: Monday to Friday
09:00 to 12:30 and 13:30 to 17:30.
GMT+ 1 or GMT+ 2
(Daylight Saving Time)
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: [e-mail] (Australia)
[e-mail] (New Zealand)
Service time: 24hrs, 7 days a week
Italy
Tel: [phone]
E-mail: [e-mail]
Service time: Monday to Friday
09:00 to 13:00; 14:00 to 18:00
Indonesia
Tel: [phone]
E-mail : [e-mail]
Service time : Monday to Friday, 09:00 to 18:00
*Except public holidays
Germany/Austria
Tel: [phone] (German Service)
+49 1805 TPLINK
[phone]
E-mail: [e-mail]
Fee: 0.14 EUR/min from the German
xed phone network and up to
0.42 EUR/min from mobile phone
Service time: Monday to Friday
09:00 to 12:30 and 13:30 to 17:30.
GMT+ 1 or GMT+ 2 (Daylight Saving Time
in Germany)
*Except bank holidays in Hesse
Turkey
Tel: [phone] (Turkish Service）
E-mail: [e-mail]
Service time: 09:00 to 21:00
7 days a week
Tel: [phone] (French service)
Email: [e-mail]
Fee: 0.118 EUR/min from France
Service time: Monday to Friday, 09:00 to 18:00
(Except French Bank holidays)
http://www.tp-link.com/en/support/faq
255.255.255.0).
2) If you access the conguration page by wired connection,
Check every port LED on the Router and make sure the the
cable is installed properly. Then try another port on the
Router and make sure the cable meets the requirement and
works normally.
Note: The modication of the Wireless Setting will take
eect only after the router is rebooted.
7106504096_TL-ER604W_QIG_V1.pdf 2 2013-1-23 10:48:35