Instructions

FAQ

Q1. What should I do if I can’t access the Internet?

• If using a cable modem, unplug the Ethernet cable and reboot the modem. Wait until

its Online LED is on and stable, and then reconnect the Ethernet cable to the modem.

• If you’re in a hotel room or on a trade show, the internet may be limited and requires

that you authenticate for the service or purchase the Internet access.

• If your Internet access is still not available, contact TP-Link Technical Support.

Q2. How do I restore the router to its factory default settings?

With the router powered on, press and hold the WPS/RESET button until all the LEDs

turn on and then release the button.

Note: You’ll need to reconfigure the router to surf the internet once the router is reset.

Q3. What should I do if I forget my wireless password?

• If you have not changed the default wireless password, it can be found on the label of

the router.

• If you have changed the default wireless password, please refer to FAQ > Q2 to reset

the router and go through the Quick Setup again.

Q4. What should I do if I forget my login password of the web management

page?

1. Refer to FAQ > Q2 to reset the router to factory default settings.

2. Visit http://tplinkwifi.net, and create a new password for future logins.

Note: You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new

password for future use.

Q5. What should I do if my wireless signal is unstable or weak?

It may be caused by too much interference.

• Set your wireless channel to a different one.

• Choose a location with less obstacles that may block the signal between the router

and the host router. An open corridor or a spacious location is ideal.

• Move the router to a new location away from Bluetooth devices and other household

electronics, such as cordless phone, microwave, and baby monitor, etc., to minimize

signal interference.

• When in Repeater/Bridge mode, the ideal location to place the router is halfway

between your host router and the Wi-Fi dead zone. If that is not possible, place the

router closer to your host router to ensure stable performance.