Warranty

Replacement & Warranty

Dear Customers,

Thank you very much for purchasing TP-LINK products. In order to protect your rights and

interests, please read the following Warranty Policy carefully.

1. Limited Warranty

2. Warranty Period

3. Replacement Procedure

4. Appendix

Limited Warranty

TP-LINK USA CORPORATION provides limited warranty to all TP-LINK products purchased

in USA. The warranty covers the main device, antenna and external power supply failures due to

defects in material or workmanship. Packaging, various cables, software products, technical data

and other accessories are not covered here. The maximum liability of TP-LINK is equal to or no

higher than the product's purchased price.

TP-LINK does not refund in any conditions. If the returned product is discontinued, TP-LINK

will replace it with an equivalent product.

Click here to view "Conditions that Disqualify Product from Warranty"

Warranty Period

From October 1, 2011, TP-LINK USA CORPORATION provides 2-Year warranty to our SOHO

class products and 5-Year warranty to our SMB class products. If you need help to classify your

product(s), please click here.

Product type

Warranty Period

TP-LINK SOHO Products

2-Year

TP-LINK SMB Products

5-Year

TP-LINK Other Products

1-Year

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Replacement & Warranty Dear Customers, Thank you very much for purchasing TP-LINK products. In order to protect your rights and interests, please read the following Warranty Policy carefully. 1. 2. 3. 4. Limited Warranty Warranty Period Replacement Procedure Appendix Limited Warranty TP-LINK USA CORPORATION provides limited warranty to all TP-LINK products purchased in USA. The warranty covers the main device, antenna and external power supply failures due to defects in material or workmanship.
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Replacement Procedure Express Replacement If you are experiencing product defects within the warranty period, please FIRST contact the online/retail store where you originally purchased the product(s) from to ensure expedient replacement. Normal Replacement If the store no longer accepts your claim, you may process it through TP-LINK's RMA program by following the steps below.
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   month of November and (C) represents the month of December. The warranty period ends on the last day of the corresponding month. Customers who apply for the Advanced Service will receive a free return label coming with the replacement and ship the defective product back to TP-LINK USA CORPORATION Customer Service Center; Customers who apply Common Service, are responsible for the one-way shipping fee and send defective product to TP-LINK USA CORPORATION Customer Service Center.