Why my TP-Link router can not get WAN parameters from my modem? This Article Applies to: Precondition:Make sure Internet works fine if you connect the computer directly to the modem,by pass the TP-Link router. Problem Description: There is no internet access after installing the TP-Link Router and there is no WAN IP Address on the router’s status page. Note:If you are not sure how to log into the router's web interface to check the WAN IP Address ,please click here.
Solution 2：Clone the MAC address of your PC.
Some ISP will register the MAC address of your computer when you access the Internet for the first time through theirCable modem, if you add a router into your network to share your Internet connection, the ISP will not accept it as the MAC address is changed, so we need to clone your computer's MAC address to the router.
Note: after you changed the LAN IP address, next time you need to use the new IP address to access the router’s management page and renew a IP address for your computer Solution 4:Power Cycle Modem and Router.
3.Power cycle the modem and the router again. Solution 6: Upgrade firmware version of the router.
Make sure Internet is working by connecting the computer directly to the modem and, bypassing the TP-Link router. Problem Description: No internet access after setup, even though the router has been given a valid IP address. Note: If you are not sure how to log into the router's web interface to check the WAN IP Address, please click here. Solution 1：Set up manual DNS Servers for the router. 1. Click on DHCP -> DHCP settings, then put 8.8.8.8 into the Primary DNS field, click Save.
8.8.8.8 is a free and safe public DNS server provided by Google. 2. Reboot the router to finish the settings. Go to System Tools -> Reboot, click on “Reboot” button to finish the settings. Solution 2: Power Cycle the modem and the TP-Link router. 1. 2. 3. 4. 5. 6. Power off your modem and TP-Link router, leave them off for 1 minute. Unplug the modem’s power cord and unscrew the coaxial cable. Connect the modem to the Router’s WAN port and make sure the Router is powered on.
Solution 4: Upgrade firmware version of the router. How to find or change the wireless password on the TP-Link products This Article Applies to: Note: To find the password we need a computer physically connected to your TP-Link’s LAN port. Part 1: Wireless Router & AP Wireless N Nano Router As for the 11N wireless Nano router like the TL-WR702N&TL-WR802N, please refer to the following: Step1: Please refer to FAQ_87 to login the router.
Step3: If you have changed the password, please click the Save button. Then you need to reboot the router.
Wireless AC Router As for the 11AC wireless router & AP like the Archer C3200, please refer to the following: Step1: Please refer to FAQ_87 to login the router. Step2: Please go to Basic ->Wireless page, and check which you have selected. Input your own Wireless Network Name and Password, then Click Save. The screenshot is used for demonstration only, it may changes by different models.
Wireless N Router & AP: As for the 11N wireless router & AP like the TL-WR740N&TL-WA701ND, please refer to the following: Step1: Please refer to FAQ_87 to login the router & FAQ 174 to log into the AP Step2: Please go to Wireless ->Wireless Security page, and check which you have selected. If it is WEP, your password usually is Key 1. If it is WPA-PSK/WPA2-PSK, you password should be PSK Password. If you have changed the password, please click the Save button.
Step3: Reboot the Router & AP only if you’ve changed the password.
Wireless G Router As for 11G wireless router like the TL-WR340G, the steps are as follows: Step1: Please refer to FAQ_87 to login the router & FAQ 174 to log into the AP. Step2: Please go to Wireless ->Wireless Settings page. You can see Enable Wireless Security in the middle of the page. If you haven’t checked it, please click it to enable wireless security.
For WEP: Step3: Reboot the router if you’ve changed the password.
Wireless G AP As for wireless G AP like TL-WA501G, the steps are as follows: Step1: Please refer to FAQ_174 to login the AP. Step 2: Please go to Wireless ->Security Settings page to check your security type. If it is WEP, you password usually is Key 1. If it is WPA-PSK/WPA2-PSK, you password should be PSK Password. If you have changed the password, please click the Save button.
Step 3: Reboot the router only if you’ve changed the password.
Part 2: Wireless ADSL Modem Router If you have Trendchip modem like TD-W8901G/TD-W8951ND/TD-W8961ND, please see below: Step1: Please refer to FAQ_114 to login the modem. Step2: Please go to Interface Setup->Wireless page, you can find Pre-Shared Key or Key#1. Pre-Shared Key: Key#1: Step3: Reboot the modem only if you’ve changed the password. Please go to Advanced Setup>SysRestart page, restart with current settings.
If you have TD-W8960N (Brodcom), please read below: Step1: Please refer to FAQ_114 to login the modem.
Step3: Go to Management ->Reboot page to reboot the modem only if you’ve changed the password. Get to know more details of each function and configuration please go to Download Center to download the manual of your product.
How to select the operating mode of TP-Link wireless multiple modes devices? This Article Applies to: Some TP-Link devices have multiple operating modes, such as AP/ Wireless Router/ Repeater/ Bridge/ Client/ AP Client Router. You may be confused about which mode I should use. Here is an article explains how each mode works to help you make a decision. 1. AP Mode(for hotel Internet extension) AP mode is more used to transfer wired connection into wireless. It works like a switch.
3. Repeater mode(for home Wi-Fi extension) Repeater mode is used to extender the wireless coverage with same SSID and security. When you have a wireless already, and there is some place can’t be covered, you can consider Repeater Mode. With Repeater mode, you will have only one SSID. At that time, your wireless clients can roam in whole place. 4. Bridge Mode(for home or business networking) Bridge mode borrows existing wireless Internet and broadcasts it using a different network name (SSID) and password.
6. AP Client Router Mode(for WISP user Internet sharing) With AP client router mode, it can connect to a wireless network and share the connection to its clients. The wireless is its WAN side. It can also support Dynamic IP/Static IP/PPPoE/L2TP/PPTP. When the wireless station limits the number of clients or asks username/password to connect, AP Client Router Mode is what you need.
Step 1: Please check if the wireless network connection of your computer is set to obtain an IP address automatically, and obtain DNS server address automatically. If you don't know how to configure this, please click here. Step 2: Press Windows key and R key on the keyboard at the same time to open the Run application, type ‘CMD’ and click OK. Type ‘ipconfig –all’ in the coming window and press Enter.
If your IP is 169.254.xxx.xxx, you will need to attempt to renew your address. Please type in ‘ipconfig –renew’ to get IP address again. If you still do not get a proper IP address, please make sure you have enabled the DHCP function on your router. You can login http://tplinklogin.net (or http://192.168.0.1) With a computer or tablet that has successfully connected to the router.
To log in to the web management page of the router, open the web browser and input http://tplinkwifi.net: Type the log in username and password and click ok. The default username and password are both admin. Step 4: After you log in, check the WAN part on the Status page. See if an IP address is listed. If so, that means the router is successfully configured and connected to the Internet: If there is no IP address listed, please check the physical connection or call your service provider to check the line.
Step 6: Reboot the router. After rebooted, please try the Internet again. If still can’t, please call TP-Link support for further help.
Why cannot I access the Internet after successfully connected to the TPLink router's wireless network(MAC OS)? This Article Applies to: Problem Description: If you have set up the wireless router and successfully connected to the wireless network, but you cannot access the Internet, please try the solutions below: Step 1: Please check whether the Wi-Fi connection of your computer is under Using DHCP to obtain IP address and there is no manually configured DNS server.
If the IP is 169.254.xxx.xxx, please click Renew DHCP Lease to get IP address again. If still can’t get a proper IP, please make sure you have enabled DHCP function. You can login http://tplinkwifi.net through Ethernet cable to make it. Note: Sometimes the wireless connection is fault but seems good caused by unsupported key type. You can change the security type (like WEP) to type again. Step 2: Log in the web management page of the router.
Step 3: After logged in, check the WAN part on the Status page, if it shows an IP address (similar as below), that means the router is successfully configured and connected to the Internet: If there is no IP address, please check the physical connection or call Service Provider to check the line. Step 4: If there is IP address on the WAN part of the Status page, please open the Terminal on your MAC to check whether you can ping a public IP address (like 8.8.8.8).
Reboot the router: Step 5: After rebooted, please try the Internet again. If still can’t, please call or mail TP-Link for help.
