User's Manual

WiFi Gateway Reader
27
-Damage due to use of system in improper environmental conditions.
-Appropriate data backup strategy to be devised and owned by
Customer. Necessary support shall be provided by Company.
-Immersion in water,
7. Company shall not be liable for any loss or damage, incidental, direct
or consequential, arising out of malfunctioning or improper use of the
equipment, in the scope of this AMC.
8. Guarantee Period: Trackerwave provides 1-year Guarantee for Wifi
Gateway Reader from the invoice date.
9. Warranty Period: Trackerwave gives 3 years of warranty for Wifi
Gateway Reader from the invoice date.
10. A ticket shall be raised at support@trackerwave.com or
http://support.trackerwave.com for malfunctioning hardware or
software services in guarantee or AMC period. As part of support
process, the company shall courier replacement hardware devices upon
the receipt of malfunctioning hardware devices, free of service or
replacement cost.
11. A ticket shall be raised at support@trackerwave.com or
http://support.trackerwave.com for malfunctioning hardware or
software services within the warranty period. As part of support process,
the company shall provide a service quote for maintenance of
malfunctioning hardware devices, with service and shipping costs.