Warranty

Warranty InformationRECLAIMED OAK
The aforementioned laminate floors are warranted to the original purchaser, from date of purchase,
when installed in dry interior residential applications as follows:
The floors will be free from manufacturer defects.
The decorative laminate surface will not wear through.
The floor will not fade due to sunlight or electrical light.
The floor will not stain.
Seams will not unlock under normal use conditions.
Residential Warranty
This warranty is a limited Residential Use Warranty and is subject to the following conditions:
The floor must be installed and maintained in accordance with the instructions that accompanied
the product. Installation instructions can also be obtained through The Home Depot or by calling
888.864.4520.
This warranty does not cover defects caused by improper sub-floor/surface preparation, improper
installation, or an improper application (proper installation is assumed to include a moisture test to
ensure excessive moisture does not exist in the subfloor).
A suitable underlayment must be used for all flooring installations covered by this warranty. For
installations on concrete sub-floors, below grade level or in moisture-prone areas, a suitable
underlayment with moisture barrier must be used to validate the warranty.
This warranty does not cover damage due to improper installation, cleaning, care or maintenance
in a manner contrary to the instructions as provided, physical abuse to or misuse of the product,
accidents causing scratching, marring, impact dents or cutting, freight damage, modification,
alterations of either chemical or physical characteristics, repair or service of the product other than
that performed by an authorized dealer, or any wear or damage caused by acts of God.
Surface wear must be visible from a standing position (i.e. cover an area greater than ½ square
inch). Gloss or sheen reduction is not surface wear and is not covered by this limited warranty.
This warranty does not apply to water damage caused by flooding, standing water (water
remaining on the surface of the floor for a prolonged period of time), leaking appliances or pipes,
pet urine, damage resulting from water underneath the flooring, or other conditions that cause the
floor to become saturated with water.
This warranty does not apply to damage caused by water or moisture in the subfloor or
underneath the flooring, including but not limited to damage from subfloor hydrostatic pressure
(water or moisture under the floor that is transmitted to the surface through exerted pressure) or
other conditions that result in water or moisture below the floor.
Planks must be checked carefully for material defects before and during installation and under
sufficient lighting. Products with visible defects are not covered under this warranty.
Warranty Terms
In the event that you have a warranty claim, it must be made in writing within 30 days after the basis
for the claim has been detected. To make a claim, contact customer support at 888.864.4520. Proof
of purchase is required. .

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