General Residential Limited Warranty - Sheet Vinyl
Residential Flooring Collections & Warranty Chart Warranties Defined 3 4 Residential Sheet Vinyl Limited Warranty • Manufacturing Defects • Contract & Expansions Resistant • Curl-Crack -Rip-Tear-Gouge • Moisture Resistant • Mold & Mildew Resistant • Scuff Resistant • Household Stain Resistant • Yellowing Stain Resistant • Wear Resistant General Residential Limited Warranty Conditions & Owner Obligations 5 Installation Guidelines 10 Warranty Details Care & Mainten
Residential Collections Warranties THD120 THD95 THD110 THD75 Manufacturing Defects Warranty Residential Collections Contract & Expansion Resistant Warranty Curl-Crack-RipTear-Gouge Resistant Warranty Moisture Resistant Warranty Mold & Mildew Resistant Warranty Scuff Resistant Warranty Household Stain Resistant Warranty Yellowing Stain Resistant Warranty Wear Resistance Warranty This document is reviewed on an ongoing basis.
Warranties as defined below ensure that your floor will perform properly for the stated warranty period when installed in accordance with the Residential Installation Guide over approved substrates and underlayments and using the recommended adhesives and bond/seam sealers with proper care and maintenance. Manufacturing Defects Warranty ensures that your floor will be free of manufacturing defects.
General Residential Limited Warranty Conditions & Owner Obligations These warranties only extend to the original end user and are not transferable. In order to maintain and protect your coverage under the terms of these warranties, it is the Home Owner’s obligation to adhere to the following: 1. Know which warranties apply to your particular vinyl flooring. 2.
What is NOT Covered by this Warranty 1. Product sold by the manufacturer as other than “first quality.” 2. Loose lay installation of more than 25 square yards and no more than one seam. 3. Improper Installation: Material installed not in accordance with the Residential Installation Guide, including any and all problems caused by the use of non-recommended adhesive or seam bonds/ sealer, underlayment and/or preparation of the substrate are not warranted.
Warranty Remedy If your TrafficMaster floor fails to perform as stated in the applicable General Residential Limited Warranty, TrafficMaster will determine whether it will assist in the repair of the defective area or supply new TrafficMaster material of the same color, design or grade if available. If unavailable or discontinued, TrafficMaster reserves the right to select and supply similar TrafficMaster material.
For details on how to file a claim, please refer to our “How to File a Claim” section (p.22). * The installation manual is reviewed on a regular basis, and floors must be installed according to the recommendations that are current and available at the time of installation. ** We recommend non-asphalt sealers to help avoid walk off staining. *** We do not recommend the use of casters on any flooring without appropriate chair pads.
Residential Installation Guide - Sheet Vinyl Flooring There are three methods of installation suitable for TrafficMaster residential vinyl flooring: 1. Releasable Full Spread Installation Method using Pressure Sensitive Adhesive (Recommended) 2. Loose-Lay Installation (in areas 25 square yards or less and no more than 1 seam) Residential Installation Guide – Sheet Vinyl Flooring 3.
Acceptable Underlayments • Wood underlayment Wood underlayment panels must be underlayment grade as specified and warranted by the manufacturer. Always fasten underlayment panels in accordance with the manufacturer’s recommendations. Any failure of the underlayment or TrafficMaster flooring as a result of the underlayment is NOT the responsibility of TrafficMaster.
Inspection of flooring material prior to installation is required. Any defects should be immediately reported to the retail store from which the flooring was purchased before installation. TrafficMaster will not be responsible for labor costs to repair or replace material with defects that were apparent before or noticed at the end of an installation.
Step 9 Starting in the center of the floor, remove air from under material using a push broom (broom method). Do not use any type of flooring roller, i.e. 75 or 100 pound. Do not twist material when placing it onto the adhesive. Residential Installation Guide – Sheet Vinyl Flooring Step 10 Repeat steps 6-8 for the remaining portion of the flooring material. Step 11 Use quarter round or base board to cover the exposed expansion gap.
• Do not use a trowel for application of pressure sensitive adhesive. • Never use tape around the perimeter of the room. • Never apply TrafficMaster Residential Flooring to wet adhesive. This could cause permanent bond or wrinkling. Residential Installation Guide – Sheet Vinyl Flooring • For metal door jambs that cannot be undercut, leave a 1/8” expansion gap and caulk with 100% silicone caulking.
Loose-Lay Installation Instructions: 1. Prepare substrate in order for the surface to be clean, smooth, flat and dry. Under cut all door jambs to maintain a 1/8” relief gap. (If metal jamb, must leave 1/8” expansion gap and caulk before completing job) Residential Installation Guide – Sheet Vinyl Flooring 2. Align the pattern with the most dominant wall to achieve the best appearance in the room. Using a sharp utility knife, trim away excess material along the walls, at cabinets, etc.
Additional Instructions/Notes: • Always inspect the flooring thoroughly before installation. • DO NOT slide heavy appliances or furniture over or across the flooring. Always lift objects and place them on a hard board between the flooring and object and gently reposition them. • In-floor heat/AC registers may rest on the vinyl floor, but leave space under registers that are attached to the floor or wall. They should not pinch the flooring material.
Residential Installation Guide – Sheet Vinyl Flooring Acceptable Underlayments: • Wood underlayment Wood underlayment must be American Plywood Association (APA) rated underlayment grade as specified and warranted by the manufacturer. All wood subfloors require a double layer construction. Porous wood underlayments must be primed. - Any failure of the underlayment or flooring due to the underlayment is NOT the responsibility of TrafficMaster.
Floor Preparation: Floor must be clean, smooth, flat and dry. Remove all foreign substances such as wax, grease, dirt, construction markings and contaminants, and any substance or chemical that would interfere with a good bond. Fill all holes and cracks with a latex fortified Portland cement based patching compound. TrafficMaster only recommends the use of latex fortified Portland cement based products as a satisfactory patching or leveling compound.
Permanent Full Spread Installation Steps: Step 1 Align the pattern with the most dominant wall, and using a sharp utility knife trim away excess material along the walls, cabinet and other permanent objects, leaving approximately 2” of material to be trimmed off later. Residential Installation Guide – Sheet Vinyl Flooring Step 2 Make relief cuts at corners to allow the material to lay flat before the final cuts are made.
Additional Instructions/Notes: • Always inspect the flooring thoroughly before installation. • DO NOT slide heavy appliances or furniture over or across the flooring. Always lift objects and place them on a hard board between the flooring and object and gently reposition them. Residential Installation Guide – Sheet Vinyl Flooring • Use caulk next to bathtubs, showers, sliding doors, patio doors, around metal door jambs or similar areas.
Residential Care & Maintenance Guide Your luxury fiberglass vinyl flooring will provide years of carefree use. You will find that it is not only beautiful, but durable. It is also much easier to maintain than most other flooring products, thanks to its tough protective finish and moisture resistance. It only takes a few simple care and maintenance steps to keep your floor looking beautiful for years to come.
How to Treat Stains, Spills & Scuffs Follow the remedies in order. Unless instructed otherwise, use a clean, white cloth or towel with products recommended for vinyl flooring. Always rinse the affected area with clean water after treatment.
How to File a Claim If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim and help you answer any questions you may have. After a warranty claim is properly filed, a service coordinator will designate a representative to evaluate the warranty claim.
