Warranty

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Warranty Policy

Warranty Introduction

All Transcend Information, Inc. ("Transcend") products are warranted and tested to be free from

defects in material and workmanship and to conform to the published specifications. During the

warranty period, should your Transcend product(s) fail under normal use in the recommended

environment due to improper workmanship or materials, Transcend will provide warranty

service pursuant to the following terms and conditions.

Warranty Period and Service

 Your Transcend product is covered by this Warranty under the specified warranty period

starting from the original purchase date. Proof of the original purchase date is required

for warranty service.

 Transcend will inspect the product and in its sole discretion repair or replace it with a

refurbished product or functional equivalent. Under special circumstances, Transcend

may refund or credit the current value of the product at the time the warranty claim is

made. The decision made by Transcend shall be final and binding upon you.

 Transcend may refuse to provide inspection, repair or replacement service for products

that are out of warranty, and will charge fees if these services are provided for out-of-

warranty products.

Limitations

 Any software or digital content included with the product, in disc, downloadable or

preloaded form, is not covered under this Warranty. This Warranty does not apply to any

Transcend product failure caused by any accident, abuse, mishandling or improper usage

(including use contrary to the product description or instructions, outside the scope of the

product's intended use, or for tooling or testing purposes), alteration, abnormal

mechanical or environmental condition (including prolonged exposure to humidity), acts

of nature, improper installation (including connection to incompatible equipment), or

problems with electrical power (including undervoltage, overvoltage, or power supply

instability).

 In addition, damage or alteration of warranty, quality or authenticity stickers, and/or

product serial or electronic numbers, unauthorized repair or modification, or any physical

damage to the product or evidence of opening or tampering with the product casing will

also void this Warranty.

 This Warranty shall not apply to the transferees of Transcend products and/or anyone

who stands to profit from this Warranty without Transcend's prior written authorization.

 This Warranty only applies to the product itself, and excludes the integrated LCD panels,

rechargeable batteries, and all product accessories (such as card adapters, cables,

earphones, power adapters, and remote controls).

Summary of content (7 pages)

PAGE 1
Warranty Policy Warranty Introduction All Transcend Information, Inc. ("Transcend") products are warranted and tested to be free from defects in material and workmanship and to conform to the published specifications. During the warranty period, should your Transcend product(s) fail under normal use in the recommended environment due to improper workmanship or materials, Transcend will provide warranty service pursuant to the following terms and conditions.
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Disclaimer     TRANSCEND SHALL NOT BE LIABLE FOR ANY DAMAGE TO OR LOSS OF ANY PROGRAM OR DATA FROM THE FAILED PRODUCT AND SHALL NOT BE RESPONSIBLE FOR DATA RECOVERY OR BACKUP. TRANSCEND SHALL IN NO EVENT BE LIABLE FOR ANY DEFECT, DAMAGE OR DATA LOST ARISING FROM THE DELIVERY FOR REPAIR/REPLACEMENT. TRANSCEND RECOMMENDS THAT YOU HAVE A BACKUP OF YOUR DATA PRIOR TO CLAIMING WARRANTY SERVICE.
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Online Registration To expedite warranty service, please access to www.transcend.com.tw/register to register your Transcend product within 30 days of the purchase date. Additional Remarks     If your Transcend product fails during the Warranty Period, you may contact the resellers or distributors authorized by Transcend for warranty service. The failure of your Transcend product is covered by this Warranty under the specified Warranty Period starting from the original purchase date.
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Some countries or states have legislative limitations on how long a warranty could last, so this Limited Lifetime Warranty may not apply to you. This Limited Lifetime Warranty does not affect your statutory consumer rights to bear the lengthiest warranty period permitted under applicable laws.
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Two-Year Warranty The following Transcend products are covered by this Warranty for a period of two years from the original purchase date: StoreJet and SSD products listed in the above table but falling out of the criteria; USB 2.
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Steps to a Smooth Product Return Transcend provides the following RMA applications, please follow instructions below accordingly and begin your RMA process. For end users to replace the product Please go to our End-user online RMA application at http://rma.transcend-info.com/us/repair/ If you purchased from our retailer or other store, please register as new member. The instruction on the website will take you step by step to complete the RMA request once logged in.
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is made within 30 days of the invoice date. During periods of price fluctuation, Transcend reserves the right to offer less than full credit. For products purchased directly from Trancend (Transcend's Online Store): *31-60 days after purchase (based on the invoice date) Transcend will, at our discretion, either provide a replacement or issue credit. The credit is normally based on the original selling price (less shipping fees) and is subject to a 15% restocking fee, or current market price.