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This manual is prepared for the use of trained Authorized Traulsen Service Agents and should not be used by

those not properly qualied. This manual is not intended to be all encompassing, but is written to supplement

the formal training, on-the-job experience and other product knowledge acquired by Authorized Traulsen

Service Agents. Before proceeding with any work, you should read, in its entirety, the repair procedure you

wish to perform to determine if you have the necessary tools, instruments and skills required to perform the

procedure. Only a trained Authorized Traulsen Service Agent should perform procedures for which you do

not have the necessary tools, instruments and skills. Reproduction or other use of this manual without the

express written consent of Traulsen, is prohibited.

SERVICE MANUAL

Instructions For The Troubleshooting And

Repair Of Traulsen SmartChill

Control

Record And Label Printers

FORM NUMBER TR35911 REV. 9/09 P/N 370-60307-00

Traulsen Refrigeration

RBC50, RBC100, RBC200, RBC200RT,

RBC400 & RBC400RT Blast Chiller Models

Summary of content (8 pages)

PAGE 1
Traulsen Refrigeration SERVICE MANUAL Instructions For The Troubleshooting And Repair Of Traulsen SmartChill® Control Record And Label Printers RBC50, RBC100, RBC200, RBC200RT, RBC400 & RBC400RT Blast Chiller Models This manual is prepared for the use of trained Authorized Traulsen Service Agents and should not be used by those not properly qualified.
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TABLE OF CONTENTS I. GENERAL INFORMATION a-Introduction b-Operation c-Cleaning d-Applicable Models e-Tool Requirements f-Enable-Disable Label Printer IV. ADVANCE SERVICE PROCEDURES & ADJUSTMENTS a-Cutting Wheel Operation 3 b-Check Printer Power-Basic 3 c-Check Printer Power-Advanced 3 d-Check Printer Data Harness 3 e-Interchange Instructions 3 1 1 1 1 1 1 II.
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I. GENERAL INFORMATION (cont’d) II. BASIC SERVICE PROCEDURES & ADJUSTMENTS (cont’d) I. f–ENABLE-DISABLE LABEL PRINTER (cont’d): To enter from the keypad, press “MORE” from the “MAIN MENU”. Press “SETUP”, and change the “PASSWORD (PIN)” to “85”. Press and hold the upper left, upper right and lower right keys simultaneously. Then release all keys. Display will read as follows: II. c–LOADING THE PRINTER MEDIA: • Place printer media on spindle (see figure 1; reference 7).
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IV. ADVANCE SERVICE PROCEDURES & ADJUSTMENTS IV. a–CUTTING WHEEL OPERATION: IV. c–CHECK PRINTER POWER-ADVANCED (cont’d): The cutting wheel is located in the cutting wheel cartridge (see 4) If 2 pin connector is secure and has proper voltage figure1; reference 3; page 2). The cutting wheel moves right to and still does not print, replace printer. left to cut paper/labels then resets back to the right. 5) If 2 pin connector does not read 8.
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V. FLOW CHART - SERVICE PROCEDURES & ADJUSTMENTS V. FLOW CHART - SERVICE PROCEDURES & ADJUSTMENTS: Reference 1 (No Print)=Is Printer Media Thermal Paper? Reference 2 (No Print)=Is Cutting Wheel Stuck? FLOWCHART NOTES: Reference 3 (No Print)=Does Printer Have Power? 1=Reference Section III. a,Power b, c, page 3 Damaged or Loose? Reference 4 (Replace Printer)=Are Cables 2=Reference Section IV. a, page 4 3=Reference Section IV. b, page 4 4=Reference Section IV.
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VI. SMARTCHILL® BOARD VI.
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VII. TROUBLESHOOTING Certain procedures in this section may require electrical and refrigeration system test or measure ments while power is applied to the cabinet. Exercise extreme caution at all times. If test points are not easily accessible, disconnect power, attach test equipment and reapply power to test. Not Printing 1. Check printer media to insure it is the proper type and loaded properly see Sec. II. a, b. 2. Check printer power see Sec. III. b, c, d. 3.
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HOURS OF OPERATION: Monday thru Friday 7:30 am - 4:30 pm CST Traulsen Refrigeration Traulsen 4401 Blue Moud Road Fort Worth, TX 76106 Phone (800) 825-8220 Fax (817) 740-6757 Website: www.traulsen.