User Guide

XII. WARRANTY INFORMATION
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STANDARD DOMESTIC W ARRANTY
TRAULSEN warrants new equipment to the original purchaser, when installed within the United States against
defective material and workmanship for three (3) years from the date of original installation. Under this
warranty, TRAULSEN will repair or replace, at its option, including service and labor, all parts found to be
defective and subject to this warranty. Warranty term begins upon the date of Installation, the date of End User
Invoice or the date of Dealer Invoice, whichever is proven to occur latest, not to exceed 18 months from Dealer
Invoice date (the “Warranty Period”). Warranty excludes components that are removable without tools.
The compressor part is warranted for an additional two (2) years. During this period TRAULSEN will supply
replacement compressor(s) if deemed defective, however all installation, recharging and repair costs will remain
the responsibility of the owner.
This warranty does not apply to damage resulting from fire, water, burglary,
accident, abuse, misuse, transit, acts
of God, terrorism, attempted repairs, improper installation by unauthorized persons, and does not apply to food
loss.
For Traulsen units purchased with a remote feature, standard warranty will apply only to those components
contained within the unit to the point of connection of the refrigeration lines leading to the remote condenser.
“Defective Part Return” – All claimed defective replacement part(s) must be returned to TRAULSEN for
inspection within 30 days from the date of the repair. Failure to return all claimed defective part(s) to
TRAULSEN will invalidate the warranty claim, this warranty statement, and forfeit payment for those repairs
affected.
INTERNATIONAL COMMERCIAL WARRANTY
TRAULSEN warrants to the original purchaser the
Refrigeration Equipment shall be manufactured free from
defects in material and workmanship under normal use and service for a period of one (1) year from date of
shipment. Under this warranty, TRAULSEN will reimburse the purchaser for the replacement of any part of said
equipment (excluding dryers & refrigerant gas) which then proves to be defective. This warranty does not
apply to damage resulting from fire, water, burglary, accident, abuse, misuse, transit, acts of God, terrorism,
attempted repairs, improper installation by unauthorized persons, and will not apply to food loss.
TRAULSEN’S standard warranty does not apply to Export Sales. Rather, for a period of one (1) year from date
of original installation no
t to exceed Fifteen (15) months from date of shipment from factory, TRAULSEN: will, at
Traulsen’s sole discretion, replace or repair, F.O.B. factory, any defective parts normally subject to warranty and
will not cover the cost of packing, freight or labor, such costs being the sole responsibility of the dealer.
THERE ARE NO
ORAL, STATUTORY OR IMPLIED WARRANTIES APPLICABLE TO TRAULSEN, INCLUDING BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WHICH
EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. TRAULSEN SHALL HAVE NO OBLIGATION OR LIABILITY
FOR CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, INDIRECT, PUNITIVE
DAMAGES, LOSS OF USE, LOSS OF PRODUCT, DOWN TIME OR LOST PROFITS, GROWING OUT OF OR WITH
RESPECT TO THE EQUIPMENT OR ITS SALE, OPERATION OR USE, AND TRAULSEN NEITHER ASSUMES NOR
AUTHORIZES ANYONE ELSE TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE
EQUIPMENT OR ITS SALE, OPERATION OR USE OTHER THAN AS STATED HEREIN.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED AND
CONSTITUTES
TRAULSEN’S FULL OBLIGATION AND LIABILITY. WARRANTIES NOT AVAILABLE ON REMOTE MODELS.