Warranty Guide
TREEHUGGER
®
TREEBRACE
TM
ONEYEARLIMITEDWARRANTY
Your Tree Hugger®
Tree Brace
TM
has a One Year Limited Warranty
against product failure
resulting from defects in manufacturing or materials.
The warranty period starts on the date of purchase if purchased
from a retail establishment or third party distributor or upon receipt if we shipped the product directly to you.
Warranty
Claims
To file a warranty claim contact us at:
Tree Hugger Solutions LLC, 2900 Glades Circle, Suite 700, Weston, Florida 33327
.
Call
(954) 719-8733 or visit us at www.treehuggerusa.com.
We will repair or replace only the parts that failed under the terms of the warranty. In
some cases, the replacement
parts may not be identical, but they shall be of equal or greater performance than the original part.
We may require proof of purchase. Proof of purchase may be the original dated store receipt. We may require evidence
of the
failure. Evidence of failure may include photographs or returning failed components to us.
WARRANTY
LIMITATIONS
THIS WARRANTY COVERS ONLYDEFECTS THATAFFECT THE FORM, FIT OR FUNCTION
OF
THE TREE HUGGER
®
TREE BRACE
TM
.
It excludes natural aging of the unit, discoloration, ordinary wear and
tear,
ordinary weathering, sunlight fading,
or rust. It excludes staining caused by mold, mildew or tree sap and damage
caused by animals including insects, vermin or
household pets. The warranty does not cover damage caused by Acts of
Nature including but not limited to: wind in excess of
65 mph; tornado; hurricane; microburst; hail; flood; blizzard;
extreme heat; pollution or fire events.
The following actions void the warranty: improper assembly; assembly on a foundation other than as described in
the
assembly
instructions; use above intended and reasonable capacity; misuse; abuse;
modification; cleaning with
abrasive tools, exposing the unit to heat sources and vandalism. Painting, sandblasting,
cleaning
with harsh chemicals
not recommended for plastics voids the warranty on plastic components. Modification of the original product voids all
warranties.
We
assume no liability for any modified product or consequences resulting from failure of
a
modified
product.
Notice
Tree Hugger Solutions LLC
does not represent that this unit will meet city, county, state, homeowner's association
standards or zoning
requirements. The purchaser is responsible for securing all permits and meeting other
requirements needed for placement, construction and use.
THE MANUFACTURER’S LIABILITY HEREUNDER IS LIMITED SOLELY TO THE REPAIR
OR
REPLACEMENT OF THE DEFECTIVE PRODUCT OR PARTAND THE MANUFACTURER
SHALL
IN NO EVENT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL
DAMAGES
WHICH
MA
Y
RESULT FROM ANY DEFECT IN MATERIAL OR
WORKMANSHIP
OR FROM THE
BREACH
OFANY EXPRESS ORIMPLIED WARRANTY.
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages; the limitation or exclusion
may not apply to you.