Operating Instructions

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EN
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Problem Possible cause What can you do?
I transferred WMA audio
files to my MP3 player. The
MP3 player cannot play
these files.
The files are copy-
protected.
If the files are WMA DRM copy-protected, you need to
copy them through the Windows Media® player. Check
beforehand if your MP3 player can play WMA DRM
copy-protected files. You can find this information on the
datasheet of your MP3 player on the TrekStor homepage
at www.trekstor.de.
I transferred audio files to my
MP3 player from my Mac®.
The MP3 player cannot play
these files.
Wrong file format Audio files in AAC format, for example, files that you
generate with iTunes®, cannot be played on most MP3
players. Convert these files into MP3 format using a
current iTunes® program or a different program. Audio
files downloaded from the Internet may have protective
mechanisms that prevent conversion.
The audio files on my MP3
player are not played in the
correct sequence.
The playback mode
"Shuffle" has been
selected.
If the playback mode "Shuffle" has been selected, switch
to the "Normal" playback mode.
Sort your audio files in a subfolder before you copy them,
and copy this folder to your MP3 player. In addition, you
can sort your audio files by renaming them (by adding
numbers such as "001_Title", "002_Title", etc.).
Odd characters appear on
the display when I play
music.
The character set is not
supported.
Some MP3 players cannot correctly display all characters.
Only use the standard character set of the menu
language selected on the MP3 player when writing file
names and ID3 tags, and do not use special characters
(such as accents, etc.).
I cannot understand the
menu language and do not
know how to change it.
The menu language
was incorrectly set.
Reset the player or, if this is not possible or does not
work, update the firmware. Then the language selection
menu usually appears.
How can I create MP3 files? To convert audio files (such as music from a CD) into
the MP3 format, you need an MP3 encoder (such as
the presently free "Audiograbber" program that can
be obtained from www.audiograbber.de). Instructions
and assistance for operating the program can be found
under the help function of the program.