Operation Manual Smart-UPS™ Uninterruptible Power Supply Tower 750/1000/1500/2200/3000 VA 100/120/230 Vac 500 VA 100 Vac
Overview Product Description The APC™ by Schneider Electric Smart-UPS™ is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged.
Specifications For additional specifications, refer to the APC by Schneider Electric Web site at www.apc.com.
Product Overview Front panel features 1 Display interface 500/750/1000/1500 VA 2200/3000 VA 2 Bezel 3 Battery su0452a su0453a 4 Internal battery connector Rear panel features 500 VA to 1500 VA models 1 USB port 500/750 VA 100 Vac 750 VA 120 Vac 2 Serial port 750 VA 230 Vac 3 Chassis ground screw 4 SmartSlot 5 Circuit breaker 6 UPS input 8 Internal or external battery connector 1000/1500 VA 100 Vac 1000/1500 VA 120 Vac su0327b su0326b 7 Outlets 1000/1500 VA 230 Vac G RO U P 1 GROUP 1 su032
Rear panel features 2200 VA and 3000 VA models 2200 VA 120 Vac 1 USB Port 2 Serial port 3 Chassis ground screw 4 SmartSlot 5 Circuit breaker 6 UPS input 7 Outlets 8 EPO connector GROUP 1 su0351b 2200/3000 VA 100 Vac 3000 VA 120 Vac 2200/3000 VA 230 Vac GROU P 1 su0329b su0330a G R OU P 1 Installation For UPS installation information, refer to the Smart-UPS Installation Guide 750/1000/1500/2200/3000 VA 100/120/ 230 Vac, 500 VA 100 Vac Tower, that is included with the UPS.
Operation Connect Equipment CAUTION RISK OF EQUIPMENT DAMAGE • Adhere to all local and national electrical codes. • Wiring should be performed by qualified electrician. • Always connect the UPS to a grounded outlet. Failure to follow these instructions can result in equipment damage Note: The 2200/3000 VA 100 Vac model UPS will charge to 90% capacity in the first four and a half hours of normal operation.
Display Panel 1 Online LED 2 UPS ON/OFF key 3 On Battery LED 4 Site Wiring Fault LED 5 Replace Battery LED 6 Display interface 7 UP/DOWN arrow keys 8 ENTER key APC by Schneider Electric 9 ESCAPE key su0343a Using the display interface Use the UP/DOWN arrow buttons to scroll through the main menu options. Press ENTER to view the submenus under each main menu option. Press ESCAPE to exit a submenu and return to a main menu. Standard menus The Standard menus are the most commonly used menus.
Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus.
Configuration UPS Settings Start up Settings Configure these settings at initial start up, using the display interface. As an alternative, configuration can be performed using PowerChute™ software. Note: During start up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings.
Function Factory Default Low Transfer Point Nominal Output Voltage Transfer Sensitivity Options Description 100 Vac: 92 Vac 86 Vac - 92 Vac 120 Vac: 106 Vac 97 Vac - 106 Vac Set the transfer point lower if the utility voltage is chronically low and the connected equipment can tolerate this condition.This setting may also be adjusted using the power quality setting. 230 Vac: 208 Vac 196 Vac -208 Vac Note: Use the Advanced Menus to configure this setting.
Main Outlet Group and Controlled Outlet Group Overview The Main Outlet Group and the Controlled Outlet Group can be configured to independently turn off, turn on, shut down, and reboot connected equipment. (These features are not available on the 500 VA or units.) 750 VA The Main and Controlled Outlet Groups can be configured to do the following: • Turn off: Disconnect from power immediately and restart only with a manual command. • Turn on: Connect to power immediately.
Customize the Main and Controlled Outlet Groups Use the Configuration menus to change the Main Outlet Group and the Controlled Outlet Group settings. Function Factory Default Options Description Name String Outlet Group Outlet Group 1 UPS Name String UPS Outlets Turn On Delay 0 sec Set the value in seconds The amount of time the UPS or a Controlled Outlet Group will wait between receiving the command to turn on and the actual startup.
Emergency Power Off Overview The Emergency Power Off (EPO) option, is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. Adhere to all national and local electrical codes. Wiring must be performed by a qualified electrician. Connect each UPS to the EPO switch. In configurations where multiple units are connected in parallel, each UPS must be connected to the EPO switch.
Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on. Press the ON key once to turn on the UPS. The UPS is not connected to utility power. Be sure the power cable is securely connected to the unit and to the utility power supply. The input circuit breaker has tripped. Reduce the load on the UPS. Disconnect nonessential equipment and reset the circuit breaker. The unit shows very low or no input utility voltage.
Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC by Schneider Electric Customer Support through the APC by Schneider Electric Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.
Two Year Limited Factory Warranty Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of three (3) years excluding the batteries, which are warranted for two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric Web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric Web sites for specific countries, each of which provides customer support information.
