User's Guide

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2 WhatcanIdoifmyEthernetconnectiondoesnotworkproperly?

A. MakesuretheRJ45cableconnectwiththerouter.

B. EnsurethatthesettingonyourNetworkInterfaceCardadapteris“Enabled”.

C. Ifsettingsarecorrect,ensure thatyouarenotusing acrossover Ethernetcable,not

all Network Interface Cards are MDI/MDIX compatible, and use a patch cable is

recommended.

D. Iftheconnectionstilldoesn’tworkproperly,thenyoucanresetittodefault.

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3 Problemswith3Gconnection?

A. WhatcanIdoifthe3GconnectionisfailedbyAutodetection?

Maybethedevicecan’trecognizeyourISPautomatically.Pleaseselect“Manual”

mode,andfillingindial‐upsettingsmanually.

B. WhatcanIdoifmycountryandISParenotinthelist?

Pleasechoose“Others”itemfromthelist,andfillingindial‐upsettingsmanually.

C. WhatcanIdoifmy3Gconnectionisfailedeventhedongleisplugged?

Pleasecheckthefollowingitems:

I. Make sure you have inserted a validated SIM card in the 3G data card, and the

subscriptionfromISPisstillavailable

II. IfyouactivatePINcodecheckfeatureinSIMcard,makingsurethePINcodeyoufill

indial‐uppageiscorrect

III. CheckingwithyourISPtoseealldial‐upsettingsarecorrect

IV. Makesure3GsignalfromyourISPisavailableinyourenvironment

D. WhatcanIdoifmyroutercan’trecognizemy3Gdatacardevenitisplugged?

Theremightbecompatibilityissuewithsomecertain3Gcards.Pleasecheckthe

latestcompatibilitylisttoseeifyour3Gcardisalreadysupported.

E. WhatshouldIinsertinAPN,PINCode,Account,Password,PrimaryDNS,and

SecondaryDNS?

ThedevicewillshowthisinformationafteryouchoosecountryandTelcom.Youcan

alsocheckthesevalueswithyourISP.

F. Which3GnetworkshouldIselect?

ItdependsonwhatserviceyourISPprovide.PleasecheckyourISPtoknowthis

information.

G. Whymy3Gconnectioniskeepdropping?

Pleasecheck3GsignalstrengthfromyourISPinyourenvironmentisabovemiddle

level.

4 Somethingwrongwiththewirelessconnection?

A. Can’tsetupawirelessconnection?

I. EnsurethattheSSIDandtheencryptionsettingsareexactlythesametotheClients.

II. Move the WiFiMobileRouter andthewireless clientintothe same room,andthen

testthewirelessconnection.

III. DisableallsecuritysettingssuchasWEP,andMACAddressControl.

IV. TurnofftheWiFiMobileRouter andtheclient, then restartit and thenturnon the

clientagain.

V. EnsurethattheLEDsareindicating normally.Ifno,makesurethattheACpowerand

Ethernetcablesarefirmlyconnected.

VI. Ensure that the IP Address, subnet mask, Router and DNS settings are correctly